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Review by Orlando Herrera2 years ago
I would give ZERO stars if possible. I went to a local San Diego florist, picked out a nice Christmas "tree" arrangement from the Teleflora catalogue. The florist even had one of the arrangements on their display counter...it looked really nice. So, I ordered it and paid about $125.This includes the extra charge to add 8 red roses to the existing red carnations. The arrangement was to be delivered to a friend in Beverly Hills.
The San Diego florist got on the phone to find a local Los Angeles florist to fill the order (Sofi La Fleur...as I later found out). It was December 22nd and I wanted it delivered anytime before Christmas. I know it is crunch time and many florists are working overtime to complete orders.
What was ordered in San Diego and what Sofi La Fleur delivered were very, very different. I am now working directly with Teleflora to resolve the matter. If a florist cannot deliver what is depicted in the Telaflora catalogue, they should not be a Teleflora member organization. What Sofi La Fleur did was not even close!
Making matter worse, Sofi La Fluer sent my San Diego florist a written reply: "The tree was made exactly by the Teleflora recipe. The picture that the customer send (sic) is false!"
So, rather than make good on a sloppy, haphazard arrangement, Sofi La Fleur opts to impugn the character, honesty and integrity of my recipient by implying the delivered arrangement photo she sent me had been somehow tampered with.
Incredibly shoddy work and deceitful behavior...Never, ever use Sofi La Fleur. Avoid at all cost, lest you get the level of quality I got.
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