We collate all the best reviews from around the Internet so you can view them in one place
Review by Foxy T.1 month ago
I ordered a plant for a house warming gift - it arrived totally different to what I had ordered.
I called and explained that I wasnt happy - long story short the plant was replaced with the most beautiful pot plant - I highly recommend Flower Shopping.com they stand behind their product - Foxy T
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Review by Raya W.2 months ago
False advertising. We paid over $100 for my mother to recieve Valentine's flowers. What we recieved was nothing like the photo. Almost no roses used, basic vase, height was short. I get substitutions but this is so disappointing. I could get better flowers at a local grocery store. DO NOT buy from them. Where are the roses I paid for?
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Review by Jeannie H.2 months ago
I bought flowers from them because they said they would be delivered same day. I purchased them and then heard absolutely nothing from them. I sent an email to "customer service" and was rudely told to refer to my confirmation email, which they never sent. I was also informed they won't be delivered until the next day. Glad I paid with Amazon for the protection. Not impressed and won't order from them again. They ruined what should should have been a meaningful gift for someone who lost a loved one.
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Review by Lanie T.2 months ago
I ordered the precious in purple bouquet for my best friends birthday because that is her favorite color. The only thing that was purple was the vase. When I questioned them about it and sent them a picture they said that they didn't have purple flowers so they replaced them with pink. What's the point of having a purple bouquet if they only put the color of flower in that they want? I asked for a partial refund and they refused. I'll never order from the again! Very disappointed!
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Review by Gary Mohs2 months ago
Birthday flowers were not delivered. No notice, no explanation, no phone call. The company doesn't care, and in return I will not be dealing with them again.
Review by Curtis M.2 months ago
This company grossly misrepresents the flowers they offer. And could care less to make it right. Not only does the product not meet the standards of what was pictures, I paid for an upgraded "deluxe" version. Buyer beware, shop local and avoid this scam, plastic vase worth $5 and flowers you could buy for $15 at your local supermarket.
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Review by Rodney P.3 months ago
They not only didn't deliver on the day I request with no email warning, I called their customer service and the automated machine just told me I'd get an email when it's delivered. That doesn't help me. They did say what shipping carrier they were going through, and when I tried to get to a representative they simply said none were available and to call back or email the website. Zero help, and zero information on my delivery. Will not be using again.
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Review by anthony z.3 months ago
I complained of getting many fewer flowers than what was pictured for even the standard level when I paid more to upgrade to a higher level. I was told that florist substitution policies were followed and since the flowers were not wilted or dying, there is nothing FlowerShopping.com can do. I am disappointed in my order and by what the recipient likely now thinks of me based on the skimpy arrangement delivered as a thank you.
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Review by Melanie B.3 months ago
I ordered a gift to be delivered during COVID to my sister. They did not deliver what I ordered and not only that, they cancelled the order late in the day giving me no way to send anything additional. Why take an address and say you will deliver only to cancel the day of delivery. I will never use them again. This is not normally like me, but when you have to rely on outside delivery and companies to help wish a birthday, I expect you to do what you stated when I hit PAY.
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Review by janet l.3 months ago
I ordered the deluxe Christmas edition centerpiece for my brother and his family as I do every year, as I can't be there with them. I ordered with sufficient time for the order to be processed and delivered well before Christmas for their Christmas dining table. I received no notice of, when I contacted them their ‘excuse' was ‘it was never transmitted to the florist'. This was a first. I am still so very sad that a lovely tradition died for me.
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Review by Natalija P.3 months ago
Not a local business - conglomerate out of California sending orders to local businesses. Who knows how much they are paying them and their staff - probably nothing. Had the most unpleasant experience. Truly a scam and a fraud. Tried to cancel my order was told I might not get my refund because of how they work with the local vendors. DO NOT BUY From these people. Also they make you wait around for flower despite clear instructions to leave it outside. Their entire supply chain is disconnected.
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Review by Jennifer B.4 months ago
Ordered a new baby boy bouquet featured on the website with a blue toy block as the vase and flowers of all blue and white. Instead, they delivered a plain glass vase with predominantly pink flowers & a clashing blue bow. When contacted, very rude & unapologetic & after multiple emails over weeks, finally issued only a partial refund.
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Review by Alana A.4 months ago
Do not order flowers from this company. I ordered flowers that were supposed to look like a wrapped birthday present And my mother ended up getting this small bouquet full of cheap flowers. Their response was read the disclaimer that if flowers are not available they can substitute. I 100% understand this but they did not substitute different flowers into the design I chose They just did a regular bouquet. I don't believe they ever had any intention of delivering what I ordered.
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Review by Josh M.5 months ago
This site is an absolute joke. I paid extra for the "deluxe" version of a sunflower arrangement for my girlfriend's birthday and what she received was wilted, in a totally different vase and arrangement than what was showed online. I reached out to customer service because I assumed they would see my picture and immediately refund me. Nope - they said they looked at the picture and it looked great and not wilted. Offered me a $7 refund when my order was over $100. Also, they used a DoorDash driver to deliver it. Use ANYONE else.
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Review by Kathy S.6 months ago
Worst experience ever! Save your money and go with anyone but these people. They hide behind their wording and aren't held accountable to anything. Absolutely nothing is guaranteed, don't bother paying the extra $5.95 for express before 12pm delivery, it means nothing. Dealing with customer service, was absolutely horrendous, when you catch them in multiple lies they get defensive, will come at you, raise their voices. Unprofessional, rude, unreliable, dishonest. Save your money
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Review by Eric W.7 months ago
Ordered flower yesterday, right now, it is 9:30 pm (in Quebec) and the flowers were never delivered. They told me they did it but the recipient never received them. Client service down at 4:00 pm PST? What is that for a company? Will never work with them anymore! Will ask for CC refund first things tomorrow morning once the amount is posted. Thank you for ruining the dream of my kid who wanted to please his girlfriend for their anniversary.
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Review by B H.8 months ago
I placed my order in early June when shops were just re-opening after the shutdown, and there was chaos and confusion and unknowns as to whether my order could be fulfilled or not. Ultimately, a beautiful bouquet was delivered only one day later than requested. I was impressed with their ability to overcome the obstacles Covid dumped on all of us and am grateful for the services provided.
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Review by Sherma N.8 months ago
So far the ordering process was very clear. I will wait to hear from the recipient how beautiful the flowers look and will give rating accordingly. Please do not disappoint. My Mom so deserve this, she has gone through so much during this pandemic. Thank you!
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Review by Jodi G.8 months ago
Easy to navigate website. variety of gifts and flowers are beautiful.
Delivery was excellent. This was during the point of the COVID pandemic when many businesses were closed or had only one point of entry. The delivery person called me ahead of time to ensure that they went to the right location and was so professional. The person I sent the flowers to was thrilled with the bouquet. It was beautiful! The customer service was so good, I absolutely will order from this company again!
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Review by Nkh9 months ago
Terrible experience!!! Orderd plant was different from what was delivered. Delivered plant and vase both were ugly and customer service isn't sending the correct plant to recipient neither refunding my money. Bad service!!!!
Review by Linda S.9 months ago
Product that I ordered was not in stock. I was contacted by phone to ok a substitution and deliver the following day, which I did. Nothing was delivered. Then I received an email 2 days later after the new 'expected' date telling me the same thing and letting me know it would be delivered on Monday. I replied to the email and gave approval for delivery.
I ordered on Wednesday morning for next day delivery. It was not delivered until the following week.
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Review by Keir B.9 months ago
Flowers were great! and since these are the potted plants we still enjoy it in summer!! Memories of our wedding anniversary )) you may wish to consider introducing some budget oriented options for more casual occasions. in covid times people need wider set of affordable options.
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Review by Rene R.9 months ago
Fourth of July arrangement, I ordered flowers for my daughter through this website. The flowers were absolutely gorgeous, however there were some substitutions. There was supposed to be a cup that had a flag on it. Also there was to be a child's pinwheel that also was imprinted with a flag, did not get that either . Customer service was very pleasant and returned a portion of cost per the substitution's . They really didn't have to . Arrangements was bigger than I had purchased, and just beautifully done . Maybe if I had ordered it sooner it would have helped Not their fault . Thank you , flower shopping.com !
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Review by Josephine J.9 months ago
Excellent service. I use it every year to remember my sister's birthday, and appreciate the fact that a reminder is sent well in advance so I don't forget.
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Review by Kathy B.9 months ago
Was for a gift that went directly to out of state relative so I never actually saw them. But my mom loved them.
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Flower Shopping̢????s made fresh, delivered fresh, floral arrangements are affordable and perfect for any occasion. Same day delivery guaranteed or your money back!