This is truly the worst experience I've had with ordering flowers.
I ordered a bouquet with Miffy for me and my husband's anniversary, but instead I received a bouquet with an ugly rat. We are both extremely disappointed as we are huge fans of Miffy, and it absolutely ruined our day. I contacted the customer service and the response was very unperfessional. Do NOT recommend this.
I used Google Translate for the Dutch version below:
Dit is echt de ergste ervaring die ik heb met het bestellen van bloemen gehad.
Ik bestelde een boeket met Nijntje voor mij en de verjaardag van mijn man, maar in plaats daarvan kreeg ik een boeket met een lelijke rat. We zijn beiden erg teleurgesteld omdat we grote fans van Nijntje, en het absoluut verpestte onze dag. Ik nam contact op met de klantenservice en de respons was zeer unperfessional. Doe dit niet aanraden.
Review by Magnifique5 years ago
Review by Zarpie5 years ago
My friend ordered flowers for Monday delivery in Luxemburg from this company. She chose beautiful buquet to surprise her mother on her important birthday. The order was placed on Friday (so 2 days before delivery). All seemed to be fine:she paid the money and got the confirmation. BUT on Monday the flowers were not there and the company (flowerservice.nl) said sorry, we cannot deliver it today. Because over the weekend they all were off and (oh surprise!) Monday delivery requires some preparation. They offered to deliver on Tuesday (the 60th birthday of the mother is only once! And it is on Monday, not Tuesday!!!) No reaction was received to my friend's e-mail and after multiple calls they seemed to have a solution. New express delivery for the same day (Monday), but my friend had to pay extra costs! Which she did, paid extra and...NO DELIVERY STILL!!!!! She called them in the evening around 6 pm and they reassured that the delivery will happen BUT NO!!! birthday celebration has passed and no flowers came. At the end te flowers were delivered next day. Surprise spoiled, tonns of negative emotions and hassle. PLEASE BEWARE.
Review by FutureMESH Casino5 years ago
The birthday bouquet that I ordered was beautiful. My family sent me a photo of the flowers. It was delivered in the time period promised. I have also been very satisfied with previous orders from this website.
Review by Crispydee5 years ago
flowers delivered on time, nice pakket and flowers were beautiful, thanks
Review by Harutyun5 years ago
It's great that this website is accessible from the US and accepts US credit cards!
Review by Krittin5 years ago
I have used this service for about 10 years now and the feedback I receive from family has always been fantastic, the flowers and plants always fresh and long lasting the packaging perfect and delivery always on time. Highly recommend this service to anyone sending flowers from overseas.
Review by Ishigoro Wilchinsky5 years ago
It was so good to order from the other side of the world to send a boquet of flowers on the exact day it was needed and at a good time and delivered safely. Brought much joy to the recipient and myself. Thank you for the service.
Review by Kdemon Zbitowsky6 years ago
10 to 10 ;))))
Review by VoxBox6 years ago
I ordered flowers from Australia for Mum...it was half the price and the flowers were twice as nice than through a perhaps better know International Flora service!!!!
Review by Unclepeter Derrow6 years ago
I am living in South Africa.
Via the internet I ordered a bouquet of flowers from Flowerservice.nl to be delivered to a relative living in Holland .
Flowerservice.nl did not disappoint, a beautiful bouquet was delivered as per plan.
Review by Hantascu6 years ago
I have used them twice now and both times the flowers very very beautiful.
Review by Trudel7 years ago
Beautiful flowers which were very much appreciated by the receiver
Review by Elio7 years ago
Review by DARMSHouse7 years ago
The flowers were delivered on time and were very nicely arranged and plenty of them. Easy to order on line. Many thanks
Review by Paraj7 years ago
Review by Into Rinquin7 years ago
I tried to order via the Iphone app, but the app just went in circles after I enetered my creditcard. I called your helpdesk and you adviced to use the regular site and not the Iphone-app. This worked fine and the delivery was perfect.
But, as I wasted 30 minute on your app you only get 3 stars. You should pull this one from the app-store as it doesnt work...
Review by Cracknell Ulhaas7 years ago
Excellent, timely reliable service.
Review by Audronis7 years ago
The message included in the flowers could be improved by being printed instead of being wrote by hand.
I also think that if customers requested the flowers to be delivered in the morning, it should be delivered before 12:00pm and not at 13:00 pm.
Anyway, thanks for the service
Review by Manreet Yannick7 years ago
Nice flowers were delivered according to the receiver, but it was delivered a day late. This is ashame if you send flowers for a birthday or other celebration. Also online there is no option of choosing a future date.
Review by Mihoko7 years ago
i like really to order with flowerservice,come to the time,even something is not mor in stock to give the chance to choose another things,really very good service
Review by Bogip7 years ago
we were impressed by the way you followed up our order and the recipients were very impressed by the flowers they received.
It was exactly as was visible on the picture on the web-site (we saw the pictures of the flowers on internet). And also the price was very reasonable.
Our great appreciation for your service!
Review by Bafford Herstrom7 years ago
service qua packaging and presantation was very profesional.
Review by Customerabdulmalekzadh7 years ago
De service was prima!
Review by Krispi Blensoe7 years ago
very good, the choices you have are clear, and there are a lot of possibilities. Nice you cab see the pictures of the different bouquets.