I agree with the previous reviewer; interesting products let down by frustratingly slow customer service. I've been waiting nearly a month to get a V5 Nano repaired under warranty . . . and I'm still waiting for them to authorise the repair. If the repair IS finally authorised, there will be another wait for the repair itself.
Edit: Flowermate acknowledged that there was a failing in customer service and sent a new replacement product. I believe this warrants an increase from my original 3-star rating to at least a 4
Review by Zgred1 year ago
Flowermate Technology is a very intriguing company.
It somehow manages to combine very advanced design to create attractive dry-herb and wax vaporizers, along with a sluggish non-responsive customer service, and shipment practice.
On one hand, I love the company's products, but on the other hand, I hate their customer service, and shipment practice.
In my humble opinion, they simply shoot themselves in the leg.
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