I ordered flowers on Monday evening to be delivered for Tuesday. Tuesday afternoon, at 4:30, I received a call that they were busy with other orders and were unable to get to mine. Unfortunately there was no other day acceptable to gift the flowers. UNACCEPTABLE! I've worked in a flower shop before and it was an easy bouquet. If the order was unable to be fulfilled, I should have been called earlier so that I could have sent the flowers as a "same day" order through a different florist. Instead, my friend received NO flowers because of their incompetency and inconsiderate action to inform me in an appropriate time manner.
I was trying to support local business and went out of my way to order through them (and paid more) versus a big box delivery company.... next time I'll stick with 1800 Flowers.
Review by Nonokita Derrow1 month ago
I bought a memorial wreath online to be delivered the next day. It wasn't until I received a phone call the next day that I was told they only deliver to the cemetery on Tuesdays and Thursdays. This info was not on the web. I asked them to please try to take the wreath over on Friday or Monday, but they did not.
Review by LiudmilaUkraine DanielEmanuel1 month ago
Review by Nibar2 months ago
I always like dealing with the Flower Den as they have excellent choices for flowers. The people are warm and inviting.
Review by JudithAnn Derrow4 months ago
They called back to confirm my order because I had ordered wrong thing. Nice of them to call and then change based on what I needed. Will definitely come back!
Review by Zarook Havet4 months ago
The website allowed me to order a same day delivery for an important occasion. I placed the order and thought I was good to go. A while later, they contacted to say they won't fulfill my order because it's the weekend, even though I had already paid and everything. I had to then scramble to find another company, and had to pay a lot more because I was now ordering at the very last minute
Review by Sharkarosa4 months ago
Cute flowers and arrangement. But It was not worth $70, which will deter me from ordering in the future.
Review by Sinaed5 months ago
Jenny at the Flower Den went above and beyond to create a stunning birthday arrangement for my mother who is in memory care, she even went back, after delivery, to get a photo of the arrangement for me. Thank you
Review by Setara5 months ago
Jenny and her staff at Flower Den have been my florist for several years now and without exception, they have always provided the most beautiful and highest quality flower arrangements. I was pleased to learn that they are the vendor for Jefferson Memorial where we had my grandmother’s funeral services recently. Because of Flower Den the flowers at my grandmother’s funeral were perfect. I will continue ordering flowers from here not only to keep my grandmother’s site beautiful, but for all other occasions. Thank you so much!
Review by Whrollins5 months ago
Love flower den!
Review by MaxLeeds6 months ago
The sympathy arrangement was beautiful and respectful. Website was easy!
Review by Yongwei6 months ago
The sympathy arrangement was beautiful and respectful. Website was easy! Service was exceptional!
Review by BCupples6 months ago
The balloon bouquet was delivered promptly. Recipient loved it! Great service!!
Review by Miersannah7 months ago
Very nice flowers!! Exaclty what i was looking for
Review by Wattdell Cooper7 months ago
Awesome customer service and arrangement was as beautiful as it was on website. Very reasonable too.
Review by Sash8 months ago
My best friend loved her deluxe birthday cake floral arrangement! Timing of delivery was perfect - just before lunch - as they were going to be out all day.
Thank you for your prompt service. I will definitely order from you again.
Review by Bvz Hunter8 months ago
I ordered an arrangement for my best friend's birthday and she was very happy with the flowers. She sent me a video and I was pleased with the quality.
Thank you Flower Den!
Review by Squeens8 months ago
Great service! They delivered the same day, and I heard they were beautiful. Thanks Flower Den.
Review by Nycolate Voorde8 months ago
I do not live in town but I can always trust Flower Den Florist to do what I ask and it always looks beautiful.
Review by Khorum8 months ago
love the online ordering system, prompt delivery, and beautiful flower arrangement that looked just like the picture I ordered from.
Review by Vanz Damke8 months ago
The flower arrangement was beautiful and was delivered very quickly. This was the first time I’ve used this florist, and I will definitely use them again in the future. Very pleased!
Review by Yajun8 months ago
Great Customer Service! Appreciated the communication when there was an issue with delivery and then the prompt reply when it was resolved. The patient said the flowers were beautiful!
Review by Jimmysweets9 months ago
Delivary was so fast will order once again !
Review by Huanna McAndie9 months ago
The recipient was delighted with the flowers.
Review by LittlerK9 months ago
Beautiful flowers and good customer service and convenient purchased in the website with multiple selections. Thank you and very happy and satisfied service.