Terrible place to d business with. I placed an online order on a Saturday for same day delivery. When it was not delivered I called on Sunday. I was told I had ordered to late and it would be delivered on Sunday. No delivery on Sunday either. So now it's Monday, still no deliver. I was assured it would be delivered today(Tuesday). 1:30 pm still no delivery, placed a call to customer service and was again told it was taken care of and my order would be delivered today. At 6:30 pm still no delivery, I called customer service yet again and was finally told my order had been cancelled due to the address being out of delivery range even though the website has you enter the delivery zip code to determine if delivery is possible. I was given a refund but that does not make up for the terrible customer service and the fact that my grandmother who lives hours from me did not receive her birthday gift. Take your business elsewhere!!!!
Review by TXGirl3 years ago
Ordered my flowers on June 12th for a June 17th delivery. Never showed up. I called each of the three days after looking for my flowers. Each day, the customer service assured me that they would be delivered the following day by 7pm since it was a residential. Saturday evening I call because the flowers still did not show up. Customer service said he would resubmit the order for Tuesday delivery. Guess what??? You got it, they didn't show up.
The called their shipping company, which happened to be Fedex, and they were told that they can not deliver to a leasing office without anybody there. I called the leasing office and they told me at the time FedEx tried to deliver, the office was staffed by 2 people. Fedex is full of it and probably didn't feel like making the stop that day.
I had called and told customer service to leave it, even if nobody is there to sign for it the next day. Guess what??? You're wrong, they did show up this time. Box was smashed and taped over, leaves were brown, and most of the buds had fallen off.
Customer service was able to send me three single use $50 gift vouchers that I will not use because it is off of normal price and I will still pay about $60. After much complaining I was able to get a full refund of my order.
I put all of the blame on the Fedex driver but these guys should have done more to get my flowers sooner rather than a week after my anniversary.
Review by MylsBee3 years ago
I would definitely recommend this flower shop.
I ordered my mom a dozen roses for mothers day 2016 and had them delivered to her house. She cried !!! Beautiful
Review by Waiola3 years ago
Very nice store
Review by BahemutZero3 years ago
All was excellent
Review by Selka3 years ago
Absolutely beautiful. The color of these roses was like nothing I have ever seen. The picture looked like they were black, but when we received them, the coloring was actually a dark crimson with a hint of blue on the edges. Wow - is all I can say. What a unique, beautiful, and even artistic arrangement. I don’t think a local florist could have done better. Flower Delivery Services truly know GORGEOUS.
Review by Telesia Reace3 years ago
Everything was easy and simple. Delivery time was postponed, so they gave me credit and verbal apology. Very good business.
Review by VyperFox Gosland3 years ago
Both times great job
Review by Bafford3 years ago
I bought a bouquet of roses for my girl friend, and she absolutely loved them. They arrived quickly, on time, and they were packed with the utmost attention and care. They are also lasted much longer than we both expected. Couldn’t ask for anything more. Thanks, Flower deliver express!
Review by Abellsangel3 years ago
Great Service! , delivery was on time and my wife and mother in-law loved the flower arrangement. I will definitely use this service again.
Review by Waldiju3 years ago
I had to be out of town this year for Valentines’ Day, so I sent my wife a surprise bouquet of long-stemmed red roses and a card. I sent both through FDE, and even though it was Valentines’ Day, which is basically the busiest floral-delivery day of the year, FDE STILL made my delivery on time and as I had ordered, which totally made my wife’s Valentines’ Day one she will remember.
Review by Drakeos3 years ago
wonderful experience. service was prompt, and delivery was arranged beautifully. thank you!
Review by Funez3 years ago
My wife and I were celebrating our 15-year anniversary. I was taking her to her favorite restaurant and I wanted to have her favorite roses delivered. I ordered a two-dozen batch of roses to be sent to the restaurant on the night of our reservations. Because I had never used Wesley Berry before, I was really worried they would screw up. But I was wrong. Not only did they arrive at the correct address, date, and time, they were sitting atop the table when we arrived. What a HUGE surprise for her and what a relief for me. ! I will definitely be ordering from Flower delivery express again!
Review by Studentenheim3 years ago
I ordered a peace lily from FDE to be sent to a funeral home in a different state than I'm in. The plant was delivered to the correct place promptly. I am very pleased with their service.
Review by Gerolama3 years ago
Buying for my dad is always hard. And after this year's Father's Day, I was completely stumped. However, a coworker of mine recommended Flower Delivery Services. I was a bit skeptical since I know my dad wouldn’t really like flowers but there were other gift ideas that I knew he would love. I ordered a gift-wrapped container of mixed nuts to have delivered to his office the Friday before Father’s Day. He loved them and was super surprised!
Review by AliciaAL Hachero3 years ago
I placed this order for Mother's Day. It still has not been delivered, but my credit card was charged. I have called and left messages and emailed customer service as well as the CEO with no responses. I will never order from here again, especially since they still have my money and I do not have any flowers.
Review by AdjaTene Engst3 years ago
I have been using another florist for 10 years. Their arrangements were always great, but I wanted to try something different and special. A co-worker of mine suggested Flower deliver express. He and I searched their site together, and suddenly I realized what I had been missing all these years! I ordered a seasonal arrangement for my wife for the holidays and she was so ecstatic about the unique arrangement she received, and the quality and freshness of the flowers. The best part? I saved a TON of money by ordering with FDE, and got something better. Flower deliver express is a hidden gem.
Review by Rads3 years ago
Order the bright sky bouquet. Got a good price. Delivered looked like photo on website. rare
Review by Khunanon Hettman3 years ago
I ordered flowers online. They arrived when stated and looked great.
Review by Eskie3 years ago
I ordered flowers for my mother in law for Mothers Day a few years ago, her flowers were delivered but vase was broken, flowers were dead, and no note. She had no idea who sent them, and in the process cut her hand opening the box due to broken glass!!! I called told my complaint they said they would resend and never did. Now I get emails with so much off order to order, yeah right, I just delete them. I will never use again!!!!!
Review by Kymya3 years ago
I've ordered from Wesley Berry twice now and each time was a great experience. The flowers arrived promptly without complication and each recipient loved their bouquet. It's the only place I'll ever order flowers from.
Review by Brigitte Gnoumou Fareham3 years ago
Review by Krmange Onyima3 years ago
Great service! Beautiful flowers
Review by Customerleanne Qambarli3 years ago
I have seen more fabulous promotions on Flower Delivery Services more than any other floral delivery site. I always receive an order on time and that perfectly matches the description. At FDE, I always know I’m going to get what I ask for - and then some! It’s always been a pleasure, FDE! Keep rockin it!
Review by CustomerDuncan Studholme3 years ago
Flower Delivery Services always seems to deliver - and even more than just flowers! Flower Delivery Services also has a number of other gift options - my favorite being the container of mixed nuts. This gift is not only super delicious but it’s great for any man or woman. Who doesn’t love a sweet and salty snack? Thanks FDE!