We collate all the best reviews from around the Internet so you can view them in one place
Review by Yair teboulle6 months ago
We started working with Floship a few months ago on our crowdfunding project and since then we are moving on and growing with them. Our project manager - Baljit has been a real help, online answers and creative solutions, much more than we expected! Many thanks!
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Review by Abbey7 months ago
Been working with Floship for awhile and I love their service. Fast to fix problems, very responsive, dashboard is easy to follow and track volumes.
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Review by Joshua Chung9 months ago
Great experience working with Floship. They have great service, and have personalized teams to assist you.
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Review by Burson Audio Sales9 months ago
The Floship team has been incredibly supportive, especially during this COVID-19 logistic interruption. They are well informed and up to date with all the changes around the world and most importantly they are providing time-critical solutions for us and our customers! Thank you Lana and Piyush! You guys are the stars!
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Review by Edwin Ruiz1 year ago
The team at Floship has gone to great extends to help with my project and my company. They ship out the product as soon as I place the order in the system. Also, their system tracks most of the orders to get to their final destination. Highly recommend them.
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Review by Andreas Kjølstad Sandberg1 year ago
In October 2019 we found our selves in the need of a new warehouse facility that could serve the whole world, easy to integrate with and with a high level of service, as we are start-up moving into the scale-up category. In addition to these requirements we needed it to be reasonably priced and flexible. Floship have showed to have all of these things.
Floship was recommended to us a by a business associate that had previous experience with Floship, and after the initial meeting with them we were further convinced.
Some of there strengths is that they are very wervice minded, easy to get a hold of and mostly able to answer any questions we might have coming from a background outside of logistics, and more specific warehouse logistics. In addition they are up to date on technological levels, giving up-to-date solutions to demands in rapid change.
Overall, very satisfied with the choice of Floship as our warehouse solution.
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Review by Sean Angus1 year ago
I highly recommend FloShip as they do an excellent job!
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Review by Saša Rupić1 year ago
extremely good customer support!
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Review by Chris Thomas1 year ago
Excellent 3PL with outstanding service
I've used Floship for over 5 years for my ecommerce fulfillment and I can't speak highly enough. I also like the seamless integration with my Shopify store. Their support team is super responsive and helpful and very knowledgeable.
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Review by Roberto Solari1 year ago
From the offset of our engagement with Floship their communication and understanding of our warehousing requirements were very strong. They offered a tailored solution along with excellent interfaces with our in house web platforms and systems to allow a smooth set up. Sometimes it is challenging dealing with overseas 3PL's due to language and time zone restrictions but Floship team spoke fluent English and were flexible to our operating hours which made the process a lot smoother.
I would highly recommend their services and in-house system
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Review by Valentin Nicoară1 year ago
My project "The Legs Jacket" gathered 900+ orders and since my product was made in Romania, I decided to send the EU orders myself while shipping the rest (about 600) to Floship to ship world-wide. It was actually cheaper to ship everything from the EU to Hong Kong and further ship everything worldwide from there.
I fulfilled my EU orders personally and it was such a pain, I sent about 300 orders and it took me several days, filling all forms, etc. I don't recommend DYI if you don't have an automatic system for this!
Floship, on the other hand, has fulfilled all the 600 units in a single day, without making any mistake and were super professional in their approach. Their software makes everything so simple!
Fulfillment is that kind of thing that you don't want to worry about in your business if done right, while it can be a nightmare if done wrong, so approach this like marriage and pick your fulfillment company wisely!
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Review by Emma Grace1 year ago
We've been with Floship for almost 18 months now and in that time, they have been extremely helpful and had very minimal shipping errors reported by our own customers.
We have our own account manager, Rammel, who is BRILLIANT and assists us with even the most difficult of questions in the quickest turn around.
We did experience some issues with invoice charges, however Floship were quick to follow up any errors and happy to have higher up management get on a call to discuss further.
If you're looking for an easy 3PL solution, with great customer service, Floship is for you!
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Review by Yossi Neiman1 year ago
Floship has done a great job with fulfillment of our Kickstarter campaign, Their admin panel helped us track and manage our orders and customer service as always an email away.
Thanks Floship
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Review by Dylan1 year ago
By far the best eCommerce order fulfillment company out there. We have been working together with Floship for a couple of months now and could not be happier. The team is very professional, friendly and is ready to help you at any given time.
When we have a problem, the customer service answers within several minutes to assist us. Shipping used to take up a lot of time and stress but with the help of Floship, we are able to focus on other aspects to grow our business. If you're facing the same issue, I highly recommend reaching out to Floship.
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Review by Reuben Scheckter1 year ago
Steve has a great team and they are always really helpful. Everything moves smoothly. My only tiny gripe is I wish there was a way to automatically have shipping cost calculate to each item for customers direct from portal without manual entry but aside from that it is awesome!
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Review by MJ1 year ago
Problems happen here and there,but the people at Floship are very hardly working on adapting and improving. Also we experience a great level of service and out-of-the-box-thinking.
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Review by Francesco Urso1 year ago
Love working with Floship. Business runs smoothly, from the everyday orders to the more complex cases, the team can handle any situation. Logistics are taken care of, so I don’t need to!. Highly recommended.
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Review by Vance1 year ago
My first experience with Floship was speaking with Steve several years ago–he personally took my call even though he was on his way to his wedding, that's true dedication to good service. He does a great job at making sure we are taken care of and on many occasions personally jumped on calls to help address issues that our team has had. On the technology side, the integration to Shopify works great and we're happy with the ease of getting everything set up.
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Review by Siu Fung Poon1 year ago
I have been working with Floship for 3PL and courier services for the past 1 year. Before that I have worked on other businesses, and also have used other 3PLs. Their teams are extremely knowledgeable and have good courier solutions for most of the major markets. One thing that I really like is that their software is integrated with Shopify and they also have automation of battery shipping labels. My last 3PLs was not automating the process, hence they often got my shipments screwed up because of it. Given my past experience, I give a full star rating for it.
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Review by Wilson Chan1 year ago
The sales team was responsive and able to follow up quickly for most of the discussions up to the agreement.
So far so good for the fulfillment side, the volume is building up slowly so there have been no issues
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Review by Al Loi2 years ago
I have been using Floship for my online retail business for the past few years. I also run my own warehouse and have used other 3PL's before.
I am very impressed with how they have managed to automate a lot of processes that my old warehouse providers used to use emails and excels to deal with. This has made my life, and that of my staff, much easier - just the time savings alone have been well worth it. If there's anything that I would like to see improved further it's even lower shipping rates, and even more automation so that I can completely eliminate all administrative email correspondence.
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Review by Bernard van Strien2 years ago
It has been a pleasure working with Floship and we will continue to do so. Fulfillment at its best!
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Review by Frederick Adenuga2 years ago
Floship by far has been the most hands on Shipping,Freight, and Logistics company I've worked with. They reached out to me when I was running a crowdfunding campaign offering to manage the shipping logistics of all my campaign perks and they handled that task amazingly. I had a personal rep that worked with me from coordinating the shipping of my product from my manufacturer to Floship's warehouse, to properly barcoding each individual item, to shipping package design, to finding fast global shipping carriers, everything! Floship really took care of my business and I at every stop.
They're a loyal and passionate team that I've had the pleasure of working with and I look forward to having increased business with.
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Review by Bryan Finnerty2 years ago
The team at Floship have been excellent to work with. Even with our company being based in the US, they have worked around the time difference and made every effort to accommodate our requests. They have a good knowledge of the online retail space and helped us establish a strategy for our desired market. We have coordinated additional shipping that they orchestrated to ensure our product was taken care of personally. I would highly recommend them to anyone doing business in this area or market.
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Review by CL2 years ago
I originally left poor feedback for this company. But they quickly came around to ensure that the mistakes made were corrected. We have upgraded our fulfillment to on demand and will be following progress closely. Their online portal is really cool and easy to navigate. We will re-rate this in 3 months time and if they hold true to their promises then will definitely be a full 5 star.
