My first experience with Floship was speaking with Steve several years ago–he personally took my call even though he was on his way to his wedding, that's true dedication to good service. He does a great job at making sure we are taken care of and on many occasions personally jumped on calls to help address issues that our team has had. On the technology side, the integration to Shopify works great and we're happy with the ease of getting everything set up.
Review by Bronk Dilas2 months ago
Problems happen here and there,but the people at Floship are very hardly working on adapting and improving. Also we experience a great level of service and out-of-the-box-thinking.
Review by BobbieJoRios3 months ago
Steve has a great team and they are always really helpful. Everything moves smoothly. My only tiny gripe is I wish there was a way to automatically have shipping cost calculate to each item for customers direct from portal without manual entry but aside from that it is awesome!
Review by Mogsey3 months ago
The sales team was responsive and able to follow up quickly for most of the discussions up to the agreement.
So far so good for the fulfillment side, the volume is building up slowly so there have been no issues
Review by Fhimani Tsamadias4 months ago
Love working with Floship. Business runs smoothly, from the everyday orders to the more complex cases, the team can handle any situation. Logistics are taken care of, so I don’t need to!. Highly recommended.
Review by Apiradee Schutzler6 months ago
I have been using Floship for my online retail business for the past few years. I also run my own warehouse and have used other 3PL's before.
I am very impressed with how they have managed to automate a lot of processes that my old warehouse providers used to use emails and excels to deal with. This has made my life, and that of my staff, much easier - just the time savings alone have been well worth it. If there's anything that I would like to see improved further it's even lower shipping rates, and even more automation so that I can completely eliminate all administrative email correspondence.
Review by Wirral6 months ago
The team at Floship have been excellent to work with. Even with our company being based in the US, they have worked around the time difference and made every effort to accommodate our requests. They have a good knowledge of the online retail space and helped us establish a strategy for our desired market. We have coordinated additional shipping that they orchestrated to ensure our product was taken care of personally. I would highly recommend them to anyone doing business in this area or market.
Review by Onionart DeZerga7 months ago
I originally left poor feedback for this company. But they quickly came around to ensure that the mistakes made were corrected. We have upgraded our fulfillment to on demand and will be following progress closely. Their online portal is really cool and easy to navigate. We will re-rate this in 3 months time and if they hold true to their promises then will definitely be a full 5 star.
Review by Sinfonica Demmans7 months ago
I have been working with Floship for 3PL and courier services for the past 1 year. Before that I have worked on other businesses, and also have used other 3PLs. Their teams are extremely knowledgeable and have good courier solutions for most of the major markets. One thing that I really like is that their software is integrated with Shopify and they also have automation of battery shipping labels. My last 3PLs was not automating the process, hence they often got my shipments screwed up because of it. Given my past experience, I give a full star rating for it.
Review by Virgen8 months ago
Worse 3PL logistics company I’ve ever used. Constantly over charged for shipping of the same items on numerous occasions. When questioned it was “fixed” but no reason given.
Terrible deliver handling times out of the warehouse. I would highly recommend you find another shipping company.
There is a reason their social media doesn’t allow reviews. They would be shot down in flames.
Review by DreamHomz9 months ago
Was really let down by their service
Review by Humzah Hiett10 months ago
Floship by far has been the most hands on Shipping,Freight, and Logistics company I've worked with. They reached out to me when I was running a crowdfunding campaign offering to manage the shipping logistics of all my campaign perks and they handled that task amazingly. I had a personal rep that worked with me from coordinating the shipping of my product from my manufacturer to Floship's warehouse, to properly barcoding each individual item, to shipping package design, to finding fast global shipping carriers, everything! Floship really took care of my business and I at every stop.
They're a loyal and passionate team that I've had the pleasure of working with and I look forward to having increased business with.
Review by Ichpal10 months ago
It has been a pleasure working with Floship and we will continue to do so. Fulfillment at its best!
Review by Garwman Rfv1 year ago
If I could give negative stars, I would. I would honestly advise people to steer clear of this company and use on like easyship instead. They attempted to re invoice doubling their original quote. They do not ship out properly. They do not update on returns. Inventory levels fluctuate constantly with even their support admitting they didn’t know what actual levels were. Then they add on erroneous amounts for pick and pack that we worked out was costing us US$300 for a roll of packing tape!
Review by Optomus2 years ago
Exceptional service, tailored to meet our specific fulfilment needs, all the way from factory to customer. The whole experience working with the Floship team is like working with a tailor to get a bespoke suit tailored. Fast, responsive, helpful and always asking the right questions in order to get the job done right and with minimal fuss.
Review by Tsa2 years ago
The service is really good. I have been using it for about a year and I am finding it to be the best service for shipping out there. It's much better than anything I have used before. The interface is very intuitive and user-friendly too.
Review by Brookelyn2 years ago
I've been using Floship for about 5 months now after switching from another provider due to poor follow through on my requests. Floship has been 10x better with dealing with my inquiries and I can now safely run my fulfillment on auto-pilot.
Review by Jkaz2 years ago
One of the most reliable company to provide immediate logistics assistant. They know what they are doing and they are very professional. Thank you for the good work.
Review by Atechost2 years ago
We thought that adding more employees would strengthen the production area and even the delivery department but what it cause was more confusion then we realize that we need to hire the right person. That's why we hired the amazing people of Floship. They know what they are doing, they are experts in Logistics and they are very approachable. Thank you Floship for the best work. Will Highly Recommend!
Review by Gearworst2 years ago
I backed a Kickstarter campaign that used Floship for its logistics and shipping. Items were to be shipped in January. It is now June and Hustle, the Kickstarter company, is placing the blame on Floship.
Review by WeeSue Przelozny2 years ago
Floship did an amazing thing. It was good that they are the best when it comes to logistics but to extremely do their roles as support and maintain the everything from delivering to ensuring the zero damage upon delivery was met. It was amazing. Thank you Floship for the excellent work.
Review by ObiomaChukwu2 years ago
Kudos to the management for sending the most competent men for the job. The production department team needed another hand because the orders were in bulk and a good logistic personnel would be a big help. Floship went in and started the making the flow of the work more efficient. More products are delivered on time and the production team is way more sensitive when it comes to their deadlines. Amazing work.
Review by Kakra Candemir2 years ago
I've used floship's services a couple of times now and it has always been a great experience in dealing with them. They have been consistent and dedicated in providing the best possible services and support to their customers. I would highly recommend their services.
Review by Harrisontec Falce2 years ago
In my many previous orders with Floship, I have always enjoyed a commendable support. They have been very supportive and have a fast response rate to any of the queries.
Review by Bafford Ritchason2 years ago
I was a bit worried when I first start using them because I didn't know how well will they be able to manage my orders.
But, after just one month I knew they're doing a great job in which regards the logistics of my ecommerce website.
Will definitely continue using them.
