Sent wrong item after a lot of waiting , promised of a free gift as an apology , never happened , rude and unhelpful.
Review by PreferFeefo4 years ago
I got an email notification saying my order had shipped, but nothing arrived. I rang customer services and was told it hadn't shipped as they were waiting on a stock delivery. The email saying it had shipped was blamed on an automated process.
I was assured the product would be shipped in time for the trip I had bought the kit (stage stands) specifically for. It never arrived which caused me loads of hassle on the bank. I was told again it would arrive in a couple of days. It never did and I suspect it was never sent as they did not have the stock. I got a refund, but it really was a pain to deal with them. Last time I had so much hassle buying something was pre internet days, when you had to post your order form.
Issues sometimes happen when buying things online, but if they had been straight with me right away, I could of made other arrangements. Poor customer service and I only chose them to save a couple of quid; which proved to be a false economy.
Review by Kwallace4 years ago
Ordered from there website due to the fact it said they had 2 in stock and distpatched the same day. 3 days later still waiting, no email or phone call.
I had to chase them to find out they never had stock, it was going to be weeks.
Had to get refund. Do not use. Total waste of space.
Review by Shandee4 years ago
Ordered some carp gear and all communication with the store was first class, I was kept updated at all times and excellent quality goods, I will be back!
Review by Akon4 years ago
Great service & a pleasure to do
Review by Rightclick Pertl4 years ago
I would give an honest opinion if my goods had arrived but seeing as they haven't I cant
Review by Masayuki4 years ago
Excellent service and very quick delivery, buy with confidence!!!
Review by Macrina4 years ago
Ordered the chair 8 weeks ago didn't get no email to say it was out of stock had to find out by phoning up myself. When it finally come in they didn't send it as they had refunded and not told me so I had to buy it all again
Review by Shakerra Nacar4 years ago
The items I ordered were out of stock I cancelled the order and the money was refunded to my card no quibble with an apology excellent communication and service thanks.
Review by Hannchen Beldjoudi4 years ago
prices reasonable, deliveries are prompt - RELIABLE
Review by GreenTerra Zywiczynski4 years ago
Great service often use them
Review by Bafford Bielecka4 years ago
Excellent service fast delivery,highly recommended
Review by GrummingCat4 years ago
Ordering was straight forward, but had to wait a few days for the goods to arrive only to find out that 50% of my order has been refunded due to no stock.
The only reason i ordered the goods that i received was to obtain the free delivery deal. I wouldn't have bought them otherwise.
Flores Tackle need to update their website to show stock availability or "Out of Stock" I even went back on their website a couple of days later and the products that were refunded were still available for me to order. If i order goods i expect them to be delivered.
Review by Kafi Sivillo4 years ago
Fast and quailty service will be ordering again soon
Review by Larren Samadzadeh4 years ago
Excellent product, great service thank you
Review by Hoy4 years ago
Flores are great for online bait orders.
Very cheap and fast delivery.
Review by Svenne4 years ago
Best price and delivery for the products that I wanted. Everything arrived as planned. What can I say? Really great service thanks...Didn't help me on the bank side. Wrong swim, wrong weather or just plain bad look!
Review by Onuwaje4 years ago
Hassle free online shopping, fresh bait arrived in great order at good price!
Review by Arunee Osaghae4 years ago
Fast and free delivery, great prices, will definitely use again
Review by Magnum4 years ago
Every time I have purchased an item from flores tackle it has been as advertised and the service been great. Thank you.
Review by Pääjohtaja4 years ago
Good price and delivery time. Bought three packs of korda kaptor hooks. Used them before so should be alright. Be using them at todber in two weeks time. Good idea to have dull coloured hooks, and the small green protectors on the points keep them nice and sharp.
Review by Mulifusi4 years ago
Great service, super fast delivery A***
Review by Sharnica4 years ago
Flores have a Great Selection of Fishing Tackle & I Use them for Carp Fishing Bait Etc & the Choice is Extensive & Mostly Post Free😃
Email them a Question & they Get Back to you Very Quickly as I had a Question on DNA Baits & they Said they could Get Bait Delivered Straight from this Supplier to Myself if I Needed it Quickly.
So this Made Me Happy to Think that they Really Put themselves Out to Resolve Customers Queries😄
I'll Definitely Use them Again that for Sure.
Review by Dessarie4 years ago
Ordered 2 bottles of pure krill sticky liquid.
I know there's very few people got any in the country but you were advertising it so bought 2 bottles.
I was sent 2 bottles of sticky cloudy krill which wasn't what your were advertising and what I thought I'd bought.
Review by DLancaster Cascella4 years ago
Ordered the Korda carp care KIT, states in advert that there are two bottles, one for the body and one for mouth, got sent one bottle of all in one, cost me £14.99 when I could have got it from Ebay for £10.99. The whole order was based around this item, have emailed to complain with no response. Avoid at all cost, had trouble with buying things off eBay with this company to!!!!!!