I was very concerned, but had ordered before reading the reviews. I had not received a ship date or tracking after several days. I emailed several time and received no reply. I finally emailed that I would have to contact the Attorney General in New York (headquarters as far as I could tell) and in Florida. Within a few hours I heard from them and a ship date and tracking number. It took about five days to receive the bracelet, next time I'll go to Pintrest which had the same bracelet. Sad that I had to threaten, they need to get their act together.
Review by Mahealanie4 years ago
Following my recent concerns with this company, I am pleased to note that I have had two emails to say my order is in transit so fingers crossed.
After 15 days my goods arrived and they look lovely . they need to work on actual communication if they get emails. But once they have packed the goods the updates are good
Review by Chris 4 years ago
Ordered a bracelet for my granddaughter's birthday back in October. Got an email with delivery information on October 30 saying it had been mailed and I could track it in 3 days. However, the tracking information for the next four weeks said a label was created and the package never left the building. Midway I sent an email asking about it and was promised deliver in 4-5 business days. More than two weeks past before I actually got it. It is now a Christmas present as her birthday is long past. Once it arrived, I will say it is quite sweeth and lovely.
Review by Lurleen5 years ago
It was shipped, tracked & delivered but not to me. Finally received my order after emails to the company. All in all happy when I finally did get the bracelets & I am happy!
Review by Garatti Whittlesey5 years ago
My bracelet came missing a stone. After a few e-mails and a picture being sent, Karman sent a new one, no charge. Have not received it yet, so cannot be sure of the final outcome.
Review by Customerjin5 years ago
Love the bracelet very good service couldn't be happier
Review by JanetJones5 years ago
Had a slight delivery problem with an order. It took a couple of emails but the problem was resolved. The customer service is professional.
Review by SteRiv5 years ago
Just received my order - 2 watches.
They were 2 months in coming but very pleased with them. This outfit just needs to get it's act together regarding delivery.
Review by DisappointedDebbie Montigo5 years ago
I bought several bracelets from this company. Initially I was very pleased with my purchase. The bracelets were beautiful. In one of the bracelet sets, there was one that was stretched out and much bigger than the rest. They said they would send a replacement bracelet. I had to wait several weeks for them to do so. After several attempts to contact the customer service dept. I finally got satisfaction nearly a month later. All in all the jewelry is very nice. The customer service is a little lacking, but I would still buy from this company again.
Review by Accelerated5 years ago
ordered a few bracelets and necklaces. When I received them some were damaged, missing stones, broken necklace etc. Contacted customer service and received replacements right away and discount on my next order. Very happy with prompt attention.
Review by IceAge Wefin5 years ago
I am still waiting for my jewellery too
Review by Tarekegn5 years ago
I am so pleased with all my purchase,numerous bracelets and necklaces I have bought,I have also purchased things for Christmas very pleased,service is great,,,,Christine smith
Review by Mozafar5 years ago
I was a bit concerned after placing an order before I had read these reviews. However, although I didn't realise at the time that the company was not in the UK, my order was delivered ok albeit a month after ordering and it was over the Xmas period. Some people have said quality isn't good but then the quality of the goods I ordered is to be expected for £4.99. I'm happy with the delivery time coming from the States and quality is ok.
Florence Scovel is rated 3.0 based on
Write A Review
(It only takes 30 seconds!)
Trust Mamma Reviews
Our reviews are aggregated from multiple sources to give you the best overview about florencescoveljewelry.com.
Trending Jewelry at Affordable Prices. We scope out the hottest trends in jewelry and offer you a wide range selection for one versatile collection!