We collate all the best reviews from around the Internet so you can view them in one place
Review by Ivan M.2 months ago
I had my order delivered with no problems.
So bought from them again.
I have no idea what went wrong.
You'd think they'd be grateful for repeat custom. But obviously not.
I waited a month. Nothing arrived.
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Review by Arabella W.2 months ago
I bought Austrian Rhinestones Tree of Life Charm Mesh Bracelet from Florence Scovel and I must say that its a beautiful piece with good designs. Nice product. I also like the delivery service, it was quick.
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Review by Alexandra S.2 months ago
I like this way of thinking this makes me be verys tricti towards some well known facts of being i am sure this is realy good for those who wants to now
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Review by Zoe Pearson9 months ago
I placed and paid for my order on 7 April 2020 and still haven't received the items. I've sent numerous emails and heard nothing from them.
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Review by Vicky10 months ago
I ordered some items for my daughters birthday {she is disabled} on March 3 To this day June 14th - I've received nothing. Emails go back and forth with no resolution. Try to call the phone number it says it's no longer in service. I don't know how they can run a business and treat their customers the way they do. Apparently I'm not alone in this lots and lots of other customers with the same issue. They should be stopped. I don't understand how a company that treats customers like this and still be doing business. Not ever again will I purchase anything from this company and I will most definitely be spreading the word to friends and family of what a horrible company this is. I gave it a 1 star rating because there was nothing less than that which is what they deserve!!! Shameful!!!
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Review by Annette DePalmo11 months ago
I ordered 5 of the 3 sisters pins and only received 3. I paid for 5. I emailed the that my order was wrong and they asked for a copy of the packing slip. There was no packing slip in the envelope do I sent a pic of the envelope. I keep emailing because I want the other two pins that I ordered. I have not had any response.
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Review by Kenneth Galletta1 year ago
I have been waiting for my order for 3weeks! tracking has said label generated but it never changes! Its been in Buffalo N.Y. since I ordered! Do not purchase anything from this company as I am not only one having problems. Horrible customer service! I will start refund through my bank next.
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Review by sonia H.1 year ago
I ordered this one year ago!!! I have yet to receive it!!! My payment appeared on my Dec. 24th, 2018 Visa Statement --21.78 USD @ 1,395316809 = $30.39.
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Review by Gillian leithead1 year ago
Whatever you do don’t order anything off this website. I have waited three months for a bracelet I ordered. 12 emails loads of rubbish. Still no product or refund
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Review by John Z.1 year ago
Ordered a necklace over a month ago and the item has not shipped and after multiple emails I can not get a refund.
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Review by alexis b.1 year ago
Was impressed with the fast delivery and also the quality and specifications described of product were satisfying and exact, simply happy with the product
Would be highly recommended
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Review by Gladia S.1 year ago
It's very nice and looks different like a wood watch..Go for it...!!! Toooooooo super..... Suave and smart. It is stylish and elegant!
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Review by Barbara S.1 year ago
I ordered kissing whales key chain, after several weeks they sent kissing pigs. I asked for a refund, they said they would send the whales. It's has been over a month and despite my consisten request for a refund they said they can't because it is in process and that was one day after they said it was back ordered. They are thieves and liars do nothing buy anything from them. You won't get it.
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Review by Gertrude L.2 years ago
Today is March 23, 2019 and I placed an order on January 26th, 2019 for 2 Grandmother/Granddaughter bracelets to give to my granddaughters on their birthdays in February as a small side gift. I got a message on January 28th that it was on its way. Hmmmmmmm....it must be going by Pony Express.....still not here. Maybe I'll get them in time for 2020.........Never, never, never, never again!!!
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Review by Jo Dowson2 years ago
Faulty goods received through My Comfy Cardigan. Goods returned. Over three months later no refund received. Out of pocket by $80
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Review by Jud2 years ago
Wish I would have seen this before I placed the order in early November for a Christmas present that I still have not received and it is dec.23
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Review by G A Clausen2 years ago
took 8 weeks to receive damaged, poorly built product. their return policy is 4 weeks. went thru pay paypal to return. I paid $50 for product. $9 to ship to me. and $16 to return and I am sure they are going to charge for the box that arrived crushed and overly taped that I had to cut it open.
DO NO BUY FROM THEM!!!!!!!!!!!!!!!!
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Review by Pix S.2 years ago
The jewelry is junk. Don't waste your money. It is impossible to get a refund from this company, if you can contact them.
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Review by Nicola Jenks2 years ago
Terrible I ordered and paid extra for express delivery and nearly two weeks later I have received nothing tried to cancel but apparently it’s alteady dispatched really rubbish customer service!! Do not use
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Review by Patricia K.2 years ago
A broken bracelet arrived. I called customer service. They they were sorry and hung up. I ordered some shoes. Came with all Chinese writing. Even UPS couldn't figure it out, so I can't return them. Thank God for Pay Pal. I would NEVER do business with this company again.
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Review by Brittney2 years ago
Website is trash needs to be closed down ! They advertise 4day shipping it is now day 11 NOTHING !
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Review by Mrs Parrott2 years ago
Paid over £10 for an ankle bracelet including delivery. Delivery took over 5 days, definitely shipped from a non uk address.
Cheap product arrived on the Saturday within 3 days the bracelet broke. I threw the product away when contacting the company was asked for picture evidence which I should have done but didn’t want a cheap product cluttering up my draws, the refund was refused.
DO NOT USE THIS COMPANY - reviews on trust pilot says it all, I wish I had checked before wasting money
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Review by Nanci P.2 years ago
Reading these reviews surprises me. The people complaining about, it's not silver its not gold are uneducated when it comes to jewelry. The prices Florence Scovel offers it couldn't be possible for the pieces to be real silver or gold. I have never had a problem with their delivery or customer service.
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Review by Rohini T.3 years ago
The jewelry I received was exactly the same as in picture. Even the delivery was fast. Impressed with the service. Definitely going to purchase more items from your online store.
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Review by Simmi S.3 years ago
I saw Cubic Zirconia necklace on my friend. I just got impressed with it so much that I placed the same set order on Florence Scovel. I received my order on time. I love it! Thanks for the great service!
