I was a Flogas residential customer for years. No real issues until recently when I switched to another supplier leaving behind a credit amount in my account. Despite numerous attempts to contact their customer service team I am still waiting on the cheque to arrive. It's now 2 full months since requesting refund. Feel really let down as I never "owed" them any money at any point.
Review by Gragy1 year ago
Its regarding Irish branch of FloGas - Very poor customer service, since we moved to Flogas there's a number of problems related to account team like incorrect gas rate, they delivered empty tank and told us that truck can come week later to fill it up(cold January)..., tank was delivered but there was a gas leak that we only trace recently, have no update from a flogas rep regarding responsibility for loss of substantial amount of fuel
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