I had to call in order to renegotiate my contract. It took a while but i did get a better deal than originally proposed. If left unchecked then FloGas would not have been the best deal out there. They were happy to more or less price match when taken to task though.
Review by TuiLor1 month ago
Great Customer Service
Review by EvaTaylor1 month ago
Never had anything to complain about
Sales staff have always been helpful and friendly
Deliveries always come when they say they will and the drivers are always very friendly and helpful...Happy with the service which is important when your running a business ¡
Review by Lutie1 month ago
Phoned re moving house and ending contract as mains gas available at new property. Lady most helpful, sensible and knowledgable. Very polite and efficient (Sunita) Lovely talking to her - an asset to Flogas
Review by Lovoyne1 month ago
I left my property in Oct 2018 with payments presumably up to date but was rung 9 months later to say I owed £14 for maintenance on the tank. No explanation of why this took so long to bill and no reply to emails sent.
Review by Mrs Holdsworth1 month ago
customer service is bad, prices go up but never down without a poke
Review by LBillingham2 months ago
Appointment kept on time. Installation team very helpful and conscientious. If the follow up service is as good I'll be happy.
Review by Alattyányi2 months ago
Ordered today for the first time, I made a mistake online this was correctly altered by me telephoning. Very impressed with service will recommend to all. Thanks, Gary
Review by Hexitone2 months ago
Excellent customer service and excellent information fast service no hassle
Review by Ercu Marolt2 months ago
Very helpful with my request, but unfortunately sent the wrong items I has asked for
Review by Gavla2 months ago
Tried to get me to increase my payment plan for the same service. Took a months payment of £100 the month after I closed the account. Two months on, they have still not refunded me the money owed ('the cheque went in the post 2 days ago', and our postal service is so slow).
Review by Lawremce2 months ago
I was assisted by Jordan who was very helpful and sorted out my queries.
Review by Semu2 months ago
Sinnita was helpful, clear and friendly and provided a really excellent service.
Review by KerryBrodel Pillows2 months ago
Have been a stockist for over thirty years
service from office staff has been excellent and deliveries have always been on time .
Review by Rushon2 months ago
An always reliable service, fair pricing, nice people to work with on renewing the contract, simply no need to look elsewhere.
Review by Rax2 months ago
Good service when I phoned to order
Review by Felype2 months ago
Review by Rocktum2 months ago
A straight forward and simple ordering process.
Review by HerbyH Curbera2 months ago
Review by Laochra2 months ago
Flogas are a good company for service and competitive lpg rates. We are only closing our account due to removal to a new home with no lpg. Thanks again.
Review by Luvlux Hosny2 months ago
The agent was very nice. It was very helpful, easy and quick. Thanks.
Review by Meowlissa Hamijuwain2 months ago
We were sent incorrect drawings to work with
When the fitter came to connect he wouldn’t because the trench shown on your drawings was in the wrong place
Also nobody has returned my calls
We have had to get a machine back to site to dig a new trench
Who pays for this ?
Review by Sandymoo2 months ago
excellent communication with Ed in the team promised he would sort out an issue and he did
Review by Shor Sztuczka2 months ago
Great service from the manager Graham at Stoke branch.
All staff friendly and very helpful with any queries.
Highly recommend and will definitely be using again in the future
Review by Wilfredia Bushue2 months ago
The agent I spoke to was extremely helpful and knowledgeable and was very friendly will definitely continue to use this company