Call centre was easy to deal with, friendly and efficient and they got me an even better deal than I initially wanted! Email confirmations and phone call were done within 24hours. I would definitely use this service again.
Review by Shockzoh Burham2 weeks ago
I been looking for a ticket to Costa Rica to go and spend the Christmas holidays with my family and was not getting anything affordable. Until I find this guys, Paxton gave me excellent customer service and kept me informed at all time. I'm so greatful for the service provided. I highly recommend this service.
Review by Kuzin3 weeks ago
Super helpful another great experience! This is my third time booking with flight channel.
Review by Camme3 weeks ago
Trever and Adelina were very helpful and understanding.
Review by Uwakwe3 weeks ago
So far I have had no trouble booking my vacation. We leave in November so I will know more by then
Review by Verdemat Gah3 weeks ago
Alert Alert Alert, these people are Shysters, they take your money and then disappear. I bought two round tickets from Sacramento to Cancun. For the return to Sacramento I went on line to check in. I noticed that our flight from Atlanta to Sacramento was cancelled and this travel agency did not notify us. My wife and I we tried to contact them several times but no one answered. As a result we were stuck at the airport in Atlanta for over 9 hours waiting for our next flight that this agency arbitrarily picked for us. I am warning everyone to be very careful dealing with agency.
Review by StephanieE3 weeks ago
I want to thank flight channel especially Octavio Hernandez and Adina Benn for making this process so easy. Thank you for getting us a good flight deal, we should have come to you sooner. Thank you for your patience Octavio when you were collecting all of our information, I know it wasn't easy. Thank you Adina for your patience during the verification process. It truly put my mind at ease to see that you took that extra step to ensure that this was a legitimate purchase on our cards. I will def recommend your services to my friends and family and I look forward to using your services again. You both are true professionals.
Review by Daggermouth3 weeks ago
Amber very polite, helpful and respectful over the telephone. Answered all my questions..very knowledgeable! She's really responsible after in hour she called me to ensure I received my E-Ticket. I definitely be booking with her in the future. She was very professional and easy to communicate with. I highly recommend Amber keep up the good work!!!
Review by Goofing Berberi4 weeks ago
Great price and a phonecall from the agent to follow up or update the status of your reservation.. thanks to Ms. Adina.
Review by Un4 weeks ago
The best service I received from a website like this one. Rebecca Harris and Adina were just wonderful. They were professional, attentive, understanding and meticulous. I bought 7 plane tickets over the phone. As soon as I spoke with Rebecca and Adina, I knew that I had found the right people. They found me a good price (I saved a lot of money with them) and especially a nice flight ideal for a young family. My english is not perfect because I am a french Canadian and they were very patient with me.
Thank you very much!
Review by M Rance Tursick4 weeks ago
Flight channel beat everyone’s prices and their service was impeccable! I’m so impressed!
Review by Haiqing1 month ago
Great customer service
Review by Enigmaoz1 month ago
SCAMMERS!!!!! DO NOT BOOK WITH THEM. IT'S A BAIT N SWITCH!!!!! YOU BOOK YOUR FLIGHT AT A GREAT PRICE THEN WITHIN AN HOUR YOU RECEIVE A CALL BACK TELLING YOU THAT THE PRICE YOU BOOKED AT IS UNAVAILABLE, BUT, THEY HAVE ANOTHER PRICE FOR YOU THAT WAS OVER $250.00 MORE THEN WHAT I HAD PURCHASED ON THEIR SITE
SCAMMERS AT THEIR BEST!!!!!
DON'T GET SCAMMED LIKE I DID. IF IT LOOKS TOO GOOD TO BE TRUE AND IT'S BEING OFFERED FROM THIS COMPANY, THEY ARE SCAMMING YOU!!!
I, OF COURSE WILL NEVER BOOK WITH THIS COMPANY AGAIN AND NEITHER WILL THE 13,000 EMPLOYEES THAT WORK AT MY COMPANY.
THEY ARE NOT DOING HONEST BUSINESS AND JUST WANT YOUR MONEY!!!
SCAMMERS!!! SCAMMERS!!!! TRYING TO RIP OFF THE GENERAL PUBLIC!!!!
Review by Procastinator1 month ago
Warning: this is a bait & switch scam company. Read the Better Business Bureau site first to see how this business operates. I booked my flight at a good price and then got a call back within a few minutes saying the airline did not accept the discount. I rebooked 3 tickets for about $400 more. Got confirmation a day later after repeated phone calls to them. I checked the airline site and I was in fact booked. A week goes by and last night I get an email noting a refund. I called fight channel and the rep I dealt with (Kirk) would not make himself available but I was told he was working it out with the airline. I called the airline myself and was told that flight channel called them and cancelled out booking. Looks like the costs to our destination have gone up considerably and our family is paying over $1200 more than what we could have originally booked. People, these folks are bait & switch scammers. These reviews are not bona fide. STAY AWAY!
Review by S A1 month ago
Review by Kitman1 month ago
grateful they could wait for me to solve my card very grateful to the people who helped me
Review by Jarrow Giuffra1 month ago
Thanks for the great help
Review by Chanoa Paakonia1 month ago
TLDR; took my precautions but had no problems. Got my tickets at a great price. Hopefully, everything will be smooth when traveling.
There are so many bad reviews that I wasn't sure if I should use it. Bad reviews point that they show you one price and then they will charge you more, so I took my precautions if that was the case. First of all, I was directed to Flights Channel from Sky Scanner. It was the cheapest flight for the dates I wanted, by a large margin (around C$1,3k while other options were C$2k+). The Flights Channel page showed an option with one-stop, and just when I landed the page an automated chat opened telling me that if I booked through the chat I could get up to 30% discount. I started the chat with (what I guess is) a real person who started talking with me. She asked again for my destination and dates, then said she was going to confirm if the promotion was still available. I waited for quite long, though I didn't mind because I was doing other things. She responded to the chat asking for a phone number to talk. I gave it to her and I received a call from a guy to continue the reservation. He explained that the promotion from the web page was no longer available, but that he was going to search for alternatives. He told me of a direct flight with Air Canada on the same dates I wanted, for C$1,5k. I took it with a grain of salt because of the reviews, so I entered the official Air Canada web page to compare. The price there was C$2,3k, so it was a really good deal. I gave him my details to do the reservation and he sent me an email asking for approval to charge my credit card. The problem, as other reviews stated, is that it could be possible that they charge more money later, as the email stated that fares are not guaranteed until the tickets are issued. That worried me, so I asked the guy when would the tickets be issued. He told me that within 24 hours. Also, the email stated that I could cancel for free within the first 24 hours. So I asked the guy if it was possible to cancel in case the price of the tickets changed. He said it was possible, so I agreed to be charged. After the call, I also searched the flight numbers that were in the email just to be sure they existed in Air Canada, and they did. Within the 24 hours, I got a call and an email confirming that the booking was successful. The email had the booking reference, so I entered it on the official Air Canada website to confirm it existed, and it did. I got a great deal, got my tickets, and hopefully will have a smooth travel experience.
To a certain degree, it is true that they charged more than what they first advertised (1,3k was shown but 1,5k was charged), but it was all under my control and it was still a really good deal. Even more, the 1,5k charge was for a better flight so I was really glad they gave me that offer.
Review by Voldemaras Titoric1 month ago
Very good services!! i booked with flight channel and was a good experience with Gwen and Adina!
Thanks girls ;)
Review by Velic1 month ago
This is my first experience with Flight Channel and I felt that it was very professional. Both the gentlemen I booked the ticket with and Adina, who confirmed my ticket, did a very fine job getting my travel needs taken care for my November flight.
Review by Rhinebeck1 month ago
They over charge me for your ticket when I call the airline directly and they give the amount flights channel pay and they over charge me around 600$ when i ask why they told me was for fees charge I'm still don't know what is this charge. I know for.the future y will non go you this companies
Review by Hudhaifa1 month ago
There should be less than one star for Liars and Cheats. They are like the bait and switch con. They give you a good deal and then call you back to tell you that the deal you got has expired and try to sell you something else. The FTC or the Better Business Bureau should shut them down. If there is a good review on their site - they would have had to write it themselves.
Review by Zerex1 month ago
Good service. Adina helped me out
Review by ShirleyHaught Gorek1 month ago
Representative was very helpful , knowledgeable, kind
Review by Tiberious Guyer1 month ago
Had a slight problem getting tickets to come thru. I contacted Paxton & he sent them right thru to me again! Disney here we come. Will go thru him for tickets to California this winter.