Very disappointed!!! my mother tried to surprise me on my birthday and sent me a plant. the delivery service could not find the adress. they did not contact me even though they had my phone number. I have spoken with several staff members from the shop trying to arrange for them to come again, they only told me to wait patiently for their response
the next day my mom has received a letter saying the product was delivered back and since it is perishable it wil be destroyed and there will not be any reimbursmentment. the product is not perishable, since it was a plant and not flowers, I do not understand why they do not ship it back or at least get a refund. very bad custumer service will not order from them again.
Review by Tuvshinjargal Chewaluzah10 months ago
Wonderful service - arrived just on time. I would 100% recommend Fleurop!
Review by Katory1 year ago
Terrible service, delivery was not on time and they did not even apologize for it or offer any type of compensation. Will not order here anymore and would not reccomend it to anybody.
Review by Suliana Tellall2 years ago
I ordered Valentine's day flowers to be sent to my wife while she was at work. I specifically ordered the flowers to be delivered in the morning.
In the end the flowers were not delivered.
Just a worthless service, there is no point in delivering Valentine's day flowers the next day!
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