Product delivery was quick but can’t reach anyone by phone and didn’t get any return calls when was researching product
Review by Algo2 months ago
Really nicely crafted piece of metal with 2 handles for easy removal. I went with 2" overlap on all sides. Like that the metal is sloped to allow for drainage of water/snow. Fell much better than a canvas cover as I live on the East coast where snow will accumulate. Only think that would have made it better is if they pre-applied a nice bead of silicone caulk around the bottom sides (I did my best).
Review by Nishani Ghossayni2 months ago
Happy with the quality and the quick service
Review by Petlife3 months ago
There the greatest!! Great quality products and their service is impeccable. The return time of when you purchase it, to when it’s delivered is excellent. Everything about the company is awesome.
Review by Soraiya3 months ago
We ordered a custom fire pit cover and glass surround. Both fit perfect and look awesome.
Review by Shamsu3 months ago
I had issue that during shipping they broke some glass pieces. I called up and they handled expeditiously and apologetic. I had my new pieces in a few days and am enjoying. Great courteous customer service !
Review by Slashjames3 months ago
Flame Creation designed a custom-sized cover for our new fire pit and shipped it to us in only two weeks.
It is a very nice, super high quality cover.
Review by Ledaig3 months ago
Always great service and friendly staff! Free shipping with minimum purchase. This was our third fire pit burner ring.
Review by Chillynoodle4 months ago
Very good products, great service, and fast shipping. Keep up the good work.
Review by Bosses4 months ago
Have not used it yet
Review by Xciter4 months ago
I have always had expert help in anyway at all! I install a lot of gas fire pits with glass! Their customer service is top notch their quality and the ability to get product to you quickly is the best I’ve ever dealt with! It was a pleasure to do business with them !!! Thank you for your hard work
Review by Lefterie4 months ago
Great service - quality product!
Review by Jacey5 months ago
Quality and quickly delivered!
Review by GeorgeF5 months ago
They ship quickly and everything comes as ordered. Use them a lot for our custom homes and highly recommend.
Review by JRamsey Fairie5 months ago
No problems! Fast Service. Thank you!
Review by Bafford5 months ago
Excellent product quality and customer service. I would recommend purchasing from this company
Review by Cintoi5 months ago
Item arrived as described, in a timely manner & at a reasonable price. We will definitely do business with flame creation again when the need presents itself.
Review by JeanineH6 months ago
Excellent customer service!!
Review by EKissack6 months ago
Very interesting pieces. Quality of item was superb. Quick delivery and very helpful with answers to my questions? Would recommend highly for any purchases.
Review by Smony6 months ago
You have excellent customer service. Keep it up!!! We will order more soon.
Review by Sitesh7 months ago
It was a pleasure doing business. They were responsive and delivered a quality product on time.
Review by Dghaim7 months ago
Great prices super fast shipping!
Review by Descear7 months ago
Bought wind guards for a custom sized fire pit. Flame Creation was able to make the glass quickly and it arrived in a timely manner. Assembled very easily.
Review by HunterRXXD7 months ago
Easy ordering process and quick delivery. The product is flawless and well worth the money.
Review by Adson7 months ago
Price was a bit steep but the selection and customization is great.