Five stars all the way! If there was a 10 star rating I would give them that! I can't tell you how stress relieving it is to have fix Runner handle all of the technical stuff that I have no clue how to do, which gives me more time to handle the front end of my website. Thank you Fix Runner! You're my hero!
Review by Tcrenie Motrena2 months ago
Super Support! Fast and responsive, clear and precise. Everything you'd want from a service. I couldn't have been more impressed with my first experience and I'm looking forward to the next.
Review by Marie Jenkins Derrow4 months ago
Every time we’ve had an issue they’ve responded immediately and have fixed it within the shortest time possible. We are very pleased to have their support!
Review by Rahajul4 months ago
This is the third time I've used Fixrunner to help me with a critical WordPress issue. They are very responsive and work around the clock to get your issue done in a timely manner. I haven't found another company like them. They know what they are doing and have come to my rescue and I can't say enough good things about them.Thanks!
Review by Foxyccc Linerva4 months ago
I have been a customer of Fixrunner for several months and can not imagine running my e-commerce business without their support. Today is a perfect example......our website went down and I contacted them at 5:59 p.m.......our website was back up and running at 6:04 p.m.! The service and customer support is outstanding....they give new meaning to the word efficient! Thank you!
Review by Estefano Beauche4 months ago
FixRunner saved my site today. Grateful for their quick approach and trustworthy service.
Review by Yorala4 months ago
My Woocommerce checkout page was completely distorted and I could not get it to merge properly with my Wordpress theme.It was an electronic nightmare! Thankfully I found Fix Runner! They have been here to help me ever since. Further, I work with an extra layer of confidence knowing I have Fix Runner on my side. I've tired other WordPress support services but they do not compare to FR. FR offers 24/7 support and their turnaround time is amazing! Also, The team at FR is knowledgeable and proficient. They installed tools detrimental to many aspects of my site's performance and security; Many I didn't even know I needed! The difference they provide is easily noticeable and appreciated.I Love Fix Runner and I would likely feel defeated without them on my team!
Review by Abdoulhamid Hudescu4 months ago
I was skeptical of pulling in outside help to assist with troubleshooting my issue. Ilija and Fixrunner were impressively responsive. Every time I needed a status update or asked a question Ilija responded. I'm very impressed with the quality of service I received. They will be a tool in my tool-belt for future projects.
Review by Vaarg Lafeber6 months ago
My experience with Fix Runner was excellent. They were responsive, courteous and professional. Most importantly, they fixed my issue with a new website I was designing using Divi (Elegant Themes). Elegant Themes support was sub-par, and the images on the site were not displaying properly. I was skeptical about using an outside service and was not familiar with Fix Runner, but I was desperate to fix the issues. They responded fast, and they fixed the issue within a matter of hours. I'm very thankful for their help and the excellent results. Highly recommended!
Review by Bafford6 months ago
After I provided Fixrunner with details of my wordpress problem* plus access to the hosting details etc.they sorted in less than 30 minutes. It would have taken me days!
* My login page disappeared following an update.
Review by Shejej7 months ago
I've lost track of the number of times I've been able to say "thank goodness for Fixrunner!". The team are always so prompt at addressing issues, incredibly flexible and so easy to work with. I've not found an issue yet that they haven't been able to resolve straight away. How did we survive before we had Fixrunner to help us?! I can't recommend your services highly enough.
Review by Gwyndaf7 months ago
You wake up one day. Sun is shining, everything is fine. "What a good day this will be!" you think to yourself. You consider taking it easy, relaxing and enjoying life. But it is not meant to be.
Your WordPress website has been hacked.
Inside out, php files, uploads, database, even the .htacccess.
Hundreds of infected files taking down your website and doing god knows what with all the incoming requests, serving viagra prices to IP addresses in China.
"No way I can fix this", you think to yourself.
No way you will be able to manually go through all the folders and files on the server and clean up anything that does not belong.
You miss just one bad file and you might have as well missed them all, your site is done for.
Cold sweat is pouring down your neck.
Your heart rate skyrockets.
Flashbacks from Vietnam start coming, even though you were born in the 80's.
Maybe its not too late.
Maybe there is still hope.
Maybe you can still move to a third world country and become an shepherd and never even get close to a computer ever again. Definitely not WordPress.
While you pack your clothes and put together your passport and all the cash you have laying around, you think to yourself - maybe there is someone who can fix my website for me?
You type "will sell my soul for someone who can fix a hacked WordPress website" to Google.
FixRunner comes up.
And even though you dont know it yet, your life has been turned around.
You wont even see a sheep for years.
You, my dear friend, you just found the most awesome and professional bunch of WordPress wizards on all the internets.
They replied to my desperate cries for help within minutes (!) and asked me for login credentials to check out the damage and start working on fixing everything straight away.
They took the time to reply to my stupid and annoying questions.
They went out of their way and did things I did not ask them to do to provide the best result possible in just few hours.
They were super effective and did work that would take me days in no time.
In the end, they brought back the website in pristine condition, viagra free, secured and ready to roll.
Now we come to the part that will definitely make you think this review is not real. Surely it must be fabricated by the company itself. Nobody with sane mind would believe this. Too good to be true.
Because you know what?
They didnt even ask to be paid until the website was 100% clean and running again! They didnt even ask anything extra for all the extra hours spend on my stupid questions and requests. Insane.
Hell, their service was so good I am considering setting up a WordPress honeypot with zero security just to have a reason to get in touch with FixRunner and witness their magic again.
Ilija my friend, I am eternally grateful for your service.
If you read this review and you still arent sure if FixRunner is the right company - now you know. Period. Stop reading, hit them up and be amazed.
Review by Pedron7 months ago
I just finished using Fixrunner for the first time and cannot say enough great things about their service. I was having huge problems with an update to Word Press (wiped out my website and wouldn't let me log in). Within 20 minutes, Fixrunner re established the site and I had access again to Word Press. I will definitely be using them again if needed!
Review by Octavis7 months ago
Our site was probably hacked. The wordpress site was in a complete mess. Ilija worked through the afternoon, evening , night and early morning to bring up the site. Through this time , he would patiently answer my questions. He is an awesome person and technically sound. If you have a problem please reach out to Fixrunner and Ilija. They are the best
Review by Jushna Baauw7 months ago
I am so thankful to have found this wonderful company. I have had issues with my word press site for over a week. After going thru many different developers no one could fix the problem. Then Fixrunner was introduced to me. They were on top of there game and had the problem fixed in a short time and I was back up and running. I look forward to working with them again in the future. Great Job!!!!
Review by Valerjewitsch Avgeros7 months ago
Ultra fast within 24 hours (little bit less than 24 hours)
Our website was loading 44 seconds and after Fixrunner service is loading now for within 2 seconds !! 22 times faster or if you like 2200 % faster. Impressed with their professionalism
Review by Scubagoddess7 months ago
Perfect job! Many thanks to Abbasi.
Review by Windee8 months ago
I found these guys on Google and WOW are they great.
Review by Alzinah8 months ago
I have been very highly satisfied with the work of the support team at FixRunner. The response time of these folks has been quite amazing. If questions or problems are not addressed the same day, these matters are resolved the next day. I enthusiastically recommend FixRunner to anyone who seeks competent and responsive technical support in environments based on WordPress, Divi Theme, and WooCommerce.
Review by Fritha9 months ago
Fast, easy to use. I had an unusual, tricky request and a solution was found and implemented within 24 hours.
Review by Tisasue Maqour9 months ago
It's very hard to find a business these days over the internet that can do what they say. Most hook you in for the sale and then work at their pace, not understanding that you might be in a pinch. I feel they are proud to provide a great service to my site, and feel they treat it as if it was their own personal site.
These guys worked on my site, trouble shooting until the job was done. They literally took my site, replicated on a test server and went through every plug-in until the problem was resolved after recent WP 5.0.2 update. My site runs smooth as butter ready to take on my seasonal business.
I do not have a dedicated IT team, but with their subscription service I know I can be taken care of 24/7/365 without hesitation. Quick, constant, and thorough communication throughout the process.
Would recommend them to all my fellow business members.
Review by Vez9 months ago
I don’t think this guy Ilija sleeps at all. He literally replies to my emails within minutes, 24/7. This dude is genius.
They fixed my Wordpress woocommerce issue in a timely fashion. Would definitely recommend.
Review by FraizrDude Swiggs9 months ago
I'm a 61 year old retired teacher who is trying to operate my own private online business. I've been "taken to the cleaners" on several occasions by web companies and developers who took my money and didn't complete the work, didn't follow through with my directions, or provide me help after they completed the work. Fixrunner is the best I've found. They were quick with their work, dependable, and always willing to answer my questions. Most importantly, they are HONEST. When I downgraded my service to save a little money, I made a mistake in the process. They could have easily left my mistake alone and taken advantage of the mistake, like many would do. Someone at Fixrunner who was aware of what my intent was, noticed my mistake and took it upon them self to correct it and contact me. They went to the trouble to help me out even though it meant less profit for them. I plan on signing up for the higher service plan as soon as my business takes off. These guys are the best!!
Review by TkL Jurgelane10 months ago
I love working with FixRunner. They are incredibly quick to fix my requests. Looking forward to a great realationship. Highly recommend.
Review by Rojelito10 months ago
OUTSTANDING SERVICE!! My life is so much easier with Fixrunner in it! They are knowledgeable, quick, and have great customer service. I recommend this co. to EVERYONE especially small businesses needing their websites managed. Thank you Fixrunner! I can now make money and leave the technical stuff to you!