While I am sure this is an asset to the letting agent it is a right royal pain for the contractor. The user interface is dreadful, it is not very good with ios it's not good with safari, it flattens the battery. I changed to an Android phone, it now doesn't kill the battery but the rest is still the same. I have tried to work with this for a year or more now I'm no closer to getting the hang of it. My advise to the agents, don't bother if you don't want constant grief from your contractors.
Review by Nomis1 month ago
Thanks for the services we get from you guys. People in SA can really learn form you! Always quick to respond with step by step tools and video's - Much appreciated!
Review by Crapcbm3 months ago
Jessica has been a great help - Fixflo is a good software for property maintenance, and I am sure with the feedback of us Agents, it will only get better.
Review by Bafford3 months ago
Great platform for reporting maintenance. Very easy to use. I also like that when a contractor is not "computer literate" that as an agent you can move the job along on their behalf. We are new to the software and any queries we have had so far Charlie has been by far the best support we could wish for.
Review by Hidetishi3 months ago
Really easy website to use for ourselves and the tenants. Very clear and rates the issue of how urgent too. Helpful members of staff who respond quickly and efficiently. Thanks to Charlie too, who has been great help recently!
Would highly recommend for any estate agents or private landlords like ourselves.
Review by Jeanessa4 months ago
Really useful for both us as agents and our tenants. Charlie at Fixflo also really helpful and very responsive in setting everything up for us
Review by MBag Spent5 months ago
Excellent customer service particularly from Charlie who answered my query and offered further help!
Review by Jereau5 months ago
Easy to use for both us and the tenants. If there's ever a problem the staff are always helpful and polite.
Review by Scraffers1 year ago
Unsolicited emails causing disruption to my business.
I've never subscribed to your emails so stop emailing me.
Review by Bonifay1 year ago
Amazing staff and amazing software.
Our company has been using this for over three years and we would not use anything else.
Review by Frits Sarbadhikary1 year ago
Great system and service is very personal, issues are always dealt with in a quick and friendly way.
Review by Amein1 year ago
Seriously the VERY worst system I have ever come across. As a contractor who is obliged to deal with admin from a phone daily onsite the system would not allow me to comment, edit, upload but was very good at sending me reminders about completed jobs every single morning at 8.00 on the dot.
It may work for some- it most definitely did not for me.
I asled for help and was advised they 'may' be improving software next year to accommodate iPhones!!!!!
PS iv only given 1 star as it was the very minimum I could give.
Review by Shahriyar2 years ago
We like this system as a company as it keeps jobs correct and everything is on one system we get customer details Thro and can contact the agents all on one portal we use the fixflo Thro 2 separate agents and find it a good system to work with.
Review by Jinfu2 years ago
It's a great way to get our repairs reporting to the office
Review by Lingfeng2 years ago
Review by Seshi Detro2 years ago
Fixflo is fantastic, as a rule I feel all property management departments should have this software!
It helps us remain compliant and on top of our maintenance issues at all times.
Review by SSibley2 years ago
A great company, that provide a fantastic product serving agents and tenants alike. Repairs are no longer an issue!
Review by Reeser Catallo2 years ago
Very useful system. Cut down my response times by 50%
Review by ChiefCook2 years ago
Great product and team behind.
Review by StarlaV2 years ago
I have asked a couple of times to have my email removed from their mailing list. Each time the emails stop for a few days then start again.
Although I am interested in the product, I find the emails are normally unwanted spam.
Review by Suchisnata2 years ago
Great maintenance tool, which has helped our property management team massively to organise repairs and keep track on all reported issues. The guys in the office are always very helpful and fixflo updates and improvements are made often.
Review by Resenär2 years ago
Great system. Highly recommended.
Review by Oonah2 years ago
Awesome and highly recommended.
Review by Bernaldo2 years ago
Faultless fault reporting
Review by Adero2 years ago
Very useful 24hr service to tenants and provides good information and guidance, there are some good reporting features to see how many tenants have started to report a fault then stopped as they've received advice. Customisable to a certain degree. Probably work best if you can film and add your own videos, which is a feature available. has helped streamline our maintenance reporting procedures.