The process of scheduling was very easy. The customer service agent I spoke to was very nice, helpful and efficient. Prior to our service date they called ahead and ensured all pick up and drop offs were correct. The drivers were very professional and timely. Everyone had a great experience. I highly recommend!
Review by DarrenWilkinson Cupples1 week ago
Your customer reps are very good at handling the phone calls for booking a bus trip! They respond effectively and efficiently when you call. They usually email you the quote within a few hours, and schedule the trip shortly there after.
Review by Sushain1 week ago
Bus showed up 1/2 hour late to shuttle guests to the wedding. The driver was professional and courteous, was still charged for time that bus was not at location at contract start time.
Review by Stæren Nisfoeanu1 week ago
Two years in a row they have been VERY late picking us up. This year they entered the pick up time wrong in their computer and stranded us with 100 middle school students for four hours. I had to deal with the angry parents. Not cool.
Review by Yaraset Viannna1 week ago
Driver was very friendly and helpful and a very safe driver.
Review by Vember Hedtke1 week ago
every time I've used your company something has gone wrong. In the winter 3/5, bus drivers drove down the wrong side of a one way. This year the busses were 30 mins late.
Review by Dinoia1 week ago
The buses were clean and the drivers were friendly.
Review by Kamarie2 weeks ago
Wonderful service but friendly drivers and we feel very safe!
Review by Ichi2 weeks ago
We use First Charter for alot of our trips...and I have only heard of 2 minor complaints...but over all we applaud you for the great work...Thnx to you and your drivers we have safe trips...Thnx again...
Review by Breakers Maalona2 weeks ago
Reliable, friendly and affirdable
Review by Adageo Schoenhaut2 weeks ago
All busses arrived on time, all drivers were friendly and they got us to our destination safely and promptly!
Review by Simron2 weeks ago
Our driver was lovely and the day went perfectly. Thank you
Review by Aley2 weeks ago
On time and did the job needed.
Review by Wilkins2 weeks ago
The driver was friendly and great but was over 20 minutes late. The ac on the bus quit working which made it very uncomfortable especially for folks in the back of the bus.
Review by MoWatson2 weeks ago
Driver was phenomenal! She was helpful, polite and safe.
Bus didn’t have a radio, which was unexpected and kind of a bummer.
Review by Celer2 weeks ago
Jeri was very accommodating!
Review by CahtBehr2 weeks ago
Everything worked out great. The driver was there on time. Took us where we needed to go. Went above and beyond the call of duty. Great services.
Review by Ekm2 weeks ago
Punctual and affordable. Would definitely use them again!
Review by Vohra2 weeks ago
There was never a comfortable feeling that the buses would show. The first day, they did not show and it was very sad and disorganized for our group. The second day, one bus was there but other was 10 minutes late. I will try to never use this charter service again if I do not have to. it was horrible service.
Review by Takayuki2 weeks ago
Although their was confusion on the booking portion and not receiving a confirmation number when we should, the overall experience of using the shuttle put our mind at ease on the wedding day.
Review by Aszz2 weeks ago
First student charter bus rental was the perfect choice for our wedding! It was so much more reasonably priced than any other shuttle option we found!
Our bus driver was great, and was on time for the different shuttles we had scheduled with them. Overall, it was a great experience for us!
Review by Serbennia2 weeks ago
Everything was timely and seamless and everything went exactly as planned. Fantastic service. Highly recommend.
Review by Akro Fornaseri2 weeks ago
Wonderful, wonderful service. Booked for our wedding and had SUCH a good experience.
Review by Martyn Maccario3 weeks ago
Outstanding support! All three drivers were courteous, competent, and accommodating to our organization's needs! Buses were clean and in fully functional status! Can't ask for anything more!!!
Review by Roham Bleczinski3 weeks ago
The driver was very courteous and professional. Two thumbs up!!