My wife never learned to ride a bicycle so I wanted to get her a single speed coaster bike to keep it simple. I received the bike one day after I ordered. Fast! It was packed very well so there was no damage. Easy to follow instructions for assembly. I rode it around the block a few times and was impressed how easy it was to pedal, unlike the beat up bikes I grew up with. This is a beautiful bike! I have a nice bike but I'm thinking of getting a Firmstrong coaster bike for myself.
Review by Lebogang2 months ago
Great Service. Getting ready to order twenty more.
Review by Efeosa Gettan2 months ago
Very nice bike. Shipping was as expected. I haven’t rode a bike in about 55 years so it was a relearning experience. When the bike arrived it was packed very well. No defects at all. The bike looks super. I really enjoy riding it. It will go with us when we leave for arizona next week. I don’t do michigan winters anymore. I haven’t had any issues with the bike so i can’t say how firmstrongs service would be, but just from the order process i expect it will be superior.
Review by Rokma2 months ago
This is my second purchase. Love their bikes. My husband will be purchasing one as well.
Review by Loci3 months ago
I feel I was taken for a ride. Some of the lowest quality I've seen. This was gift for my girlfriend and I hope it doesn't fold in half from under her. Will NEVER AGAIN consider this bike manufacture.
Review by Blaval Ramanujamkv3 months ago
its just great
Review by Naollin Kricfalusi3 months ago
I am really enjoying riding the Bruiser Cruiser with my kids. It is a very comfortable riding position for me (5'10" 190lbs) once I adjusted the seat and handle bars after riding a few times. The chains and bearings feel very smooth while riding. The order arrived on time and was well packaged. Assembly was easy and my kids helped. I plan to have this bike for years to come.
Review by QueenClau Winney3 months ago
I got what they promised
Review by Supaa3 months ago
My wife bought me a Urban for my birthday. I love the bike. I ordered the chrome fenders, they had the shine of a 15 watt light bulb, more of a brushed look instead of a shiny chrome. But for $30 bucks.... it is what it is.
Review by ReconGarza Viales3 months ago
The bike looked so good and well designed on the website. However, when we received the bike it was way too difficult to put together unless you were familiar with bikes. The components on the bike are low quality and the advertisement of a 21 gear bike is a bit overplayed since the drive train is a super low simano Gear set. I would not buy this bike if you are looking for quality made equipment. You can find something better in a shop and it’s already put together.
Review by Hartha3 months ago
The bike and service are superior
Review by Dipro3 months ago
My contact with a Firmstrong representative was very helpful and a positive experience. This is the second Firmstrong bike I have purchased (first directly through Firmstrong) in two years. I am very pleased with the quality, style and performance of these bikes. We get "nice bike" comments on our local bike path very often.
Review by Yufan4 months ago
Great transaction! The amount of information on the website is great, every question answered!
Review by Dfresque Oriri4 months ago
Bike is better than expected and my expectations were high. The assembly instructions were easy to read. Great bike and exactly what I was looking for.
Review by Taufeeque Derrow4 months ago
Great customer service. Had a bad rear wheel (coaster brake) and Firmstrong sent a replacement and I received it w/in 2 days and no need to return the original. I had also mistakenly ordered 2 of the same accessory and they immediately credited my card after I called them. Will definitely do business again and refer others
Review by Meanderingman Haimes4 months ago
Love this . Heavy duty bike and easy to assemble.
Review by Sheretha Aanholt4 months ago
Delivery was fast. Some hardware was missing. Still waiting on delivery of parts.
Review by Alanzandria4 months ago
excellent service. plain and simple. i had few issues with the parts on my new bike and they had replacements out quicker than I could've ever imagined - and they made it easy. awesome, friendly company!
Review by Waclawa Melohina4 months ago
Bike gets 5 stars.Ordered a 24" Urban online from Walmart. Bike arrived when promised. Well packed, no damage, easy to put together. I ordered the chrome fender to add some style..... Chrome was more of a brushed look, had the shine of a 15 watt light bulb. For $50 with shipping I expected some shine.
Review by Sambrook Elioterio4 months ago
Website experience was fantastic!
Review by Mess4 months ago
I rate 3.5 stars. A few QC issues, but other than that, great bike! Saddle is too spongy. Grips are cheap; the inner trim pieces come off easily. Steerer tube needed a honing for stem to fit. Lock nuts should be used on the fender braces. But mostly, the front wheel was distorted by the way it is affixed to the bike for packaging. Decals won't last, but at least they are removable. Again, minor issues, but a few add up.
Review by Bafford Pinkcombe4 months ago
Great-looking bike. Seems well-made. I don't love the third gear on the 3-speed bike, a little too heavy to pedal comfortably even on flat ground; and I never use the first or second gears, so not sure I'd recommend the 3-speed.
Review by Noisymedia Elethia4 months ago
First time ordering from Firmstrong. Love the look and quality of the bike. I feel the price is right as well. Love how you can customize your own bike to make it “your own”. Only issue was putting it together. Not as easy as the customer service person I spoke to told me. Be careful when setting up the seat on your bike. The long pole/shaft piece fell right down the tube of the bike when putting it together. The instructions should have a large warning as to NOT to do this. We couldn’t get the piece back out. Had to bring it to a bike shop. They couldn’t get it out either. Had to rig the bike with another pole for the seat. Now we can’t adjust the height of the seat because of the pole that’s stuck in there. Other than this problem, we really do love the bike. It’s my husband’s (Father’s Day gift), and he’s very happy with it. :)