Firmafx always goes out of their way to ensure their customers' needs are met.
Review by Obasa2 weeks ago
My experience with Firma was very positive from start to finish. I was kept informed about my transaction in a very timely manner. I felt that the representative that handled my account was extremely professional. I have no hesitation in recommending Firma Foreign Exchange to anyone requiring their services.
Review by Chandreshwar Beaupierre2 weeks ago
Your new customer rates are way higher than any bank
Purchased large sums for years ---- no longer ---
When questioned your service rep about being competitive
their attitude was tough - your old clients will shop
Review by Complaints3 weeks ago
Minimum Limit amount to send wire transfers (5,000) makes it harder to use this service...
Review by Haisha3 weeks ago
I have dealt with Firma for 10 years and in all that time all my transactions were handled in an efficient, friendly, accurate and quick manner. Whenever I phone, they know me by name. Would never go back to a bank.
Review by Buffaroo3 weeks ago
Generally excellent. Sometimes there has been a gap in comms when my usual contact is away. I appreciate having one regular connection to Firma. The connection involves trust and expediency and service as well as favourable rates and costs.
Review by Jainnie3 weeks ago
The best advice we got from our US real estate agent is to use Firma exchange services. They saved us a lot of money by transferring the US funds over to Firma which were then converted to Canadian funds and transferred to our bank.
Highly recommended and would do it all over again if we had to. Dealt with Anna at the Firma office. Superb service.
Review by Sadan3 weeks ago
Great service and rates.
The rates are really good and the FX dealer that I communicate with is always on top of the game - let's me know when the rate is on the up and also when it's about to drop. Great customer service
Review by Smeet3 weeks ago
Private client service is beyond expectation. Competence and courtesy are a few of the adjectives to describe the service that I get. I highly recommend Firma.
Review by Dakshesh3 weeks ago
Simple, effective and cost efficient. The service is prompt and professional.
Review by Jazznz Zorici3 weeks ago
Excellent personalized service!
Review by Jrf3 weeks ago
Very good service. Harry is number 1.
Review by Keirron3 weeks ago
Fast, better rates, Easy processing and very friendly support from Mr Danny Jang, Senior FX specialist.
Review by DamienE Zembas3 weeks ago
We have used Firma for many years and have always been happy with their service. They have always been very friendly, professional, and offered meticulous service with excellent exchange rates. We certainly would not hesitate in recommending Firma to anyone.
Review by Mcable3 weeks ago
Swift, minimal steps, accommodating staff.
Contacting when the exchange is optimal.
Review by Bchay4 weeks ago
Professional and Personal service
Review by Uzmaq4 weeks ago
Great customer service!
Review by Binghoong4 weeks ago
Service is prompt and reliable
Review by Lazhar1 month ago
Dealing with Firma over the past 2 years has been a rewarding experience !
They are very professional and knowledgeable individuals.
Review by Sertan1 month ago
Very good and fast service
Review by Sogro Streel1 month ago
Firma always provided me and my clients the best service and rates.
They are quick to respond!!