excellent customer service, only online company that understood or wanted to help with my project. Thanks
Review by AceGodzz Sunt1 month ago
Great service, talked to Customer service before making order. Bill answered all questions and made sure I order all the stuff.
Review by SeÃ±or Alberta1 month ago
Excellent customer service. Excellent communication. Excellent product. Good price. What more do you want?
Review by JDoc Pezold1 month ago
Excellent manufacturing. Attractive, functional, everything that was promised.
Review by Emcee Kitane1 month ago
delivered the next day
Review by Nicklet1 month ago
Very easy to order, made to size and fit perfect. Received 4 days earlier than expected.
Review by Bafford2 months ago
arrived the very next day after ordering on the phone with a very knowledgeable and helpfull sales man
Review by Sarmaan2 months ago
Very good information and specifications listed on website about the usage of the stove adaptor. Very fast shipping too. Thanks
Review by Ralton2 months ago
Even though it was a small order Bill made sure I chose the correct sealant for my job.
Review by Ramya3 months ago
Bill was very courteous and the chimney chase cover fit like a glove, had an issue with the chimney hat, the wrong one was sent to me, I contacted Bill and had the correct one in three days. I am very pleased with my purchase, good quality and looks great
Review by Bafford3 months ago
Bill was great he always called back if you left a message about a question and the product worked well. Would use again!
Review by Arjola3 months ago
Always great fit, comes packaged excellent. Will not go anywhere else..
Review by Allenbyba Zenzo3 months ago
Ordered chase cover online. After several days of no shipping update I called and was told the order was “missed.” Got an apology and finally it shipped 3 days after that. Ordered July 19th, received on August 6th. Aside from missing the order, and slow shipping, the chase cover seems to be high quality and the dimensions were exactly what I ordered.
Review by Mkokeli Fondea3 months ago
Pricing was good. Shipping was good. Dimensions were right on. However it came with a few dents & bent. It didn't happen in transit. The box it came in was in perfect condition. It was packaged that way. Please. Have a little pride in your work.
Review by Mott3 months ago
Looks great, fits great. I called with questions before ordering, and they were extremely helpful.
Review by Quadrifoglio3 months ago
I ordered a stainless steel chimney chase cover from Fireside Chimney Supply. I talked to Bill on the phone and he answered all of my questions prior to ordering. The fabrication took about a week and shipping about 3 days. I could not be more pleased with my chase cover. The quality of construction is excellent and the size and specifications are exactly as I ordered. The packaging was great. The chase cover was bubble wrapped with extra padding and it arrived with no damage. I will definitely use this company again.
Review by Nycol Dapkus3 months ago
excellent quality and fit
Review by Basava3 months ago
Excellent service: Bill is very patient and helpful with his customers. Fireside has excellent products.
Review by Comly Kolber4 months ago
Great company to deal with.
Review by Barchell Thepooh4 months ago
Very easy to deal with ordered on a Monday got pipe on tues afternoon !!
Review by Braunwynn4 months ago
My chase cap wasdelivered on time and correct.
Review by Georshan4 months ago
Bill who I dealt with was very helpful. Thank you!
Review by Fluffette4 months ago
Great job 👍
Review by KelR4 months ago
best people to do business with, very helpful, & care about there customers