this is my 4th firepit I've built, I always get what I need from FP outfitter.
and I recommend them to my friends and associates
Review by Shihpin Vietze1 year ago
exactly what i thought i was ordering.
Review by Redn1 year ago
Excellent help, advice, timely delivery, personable people...what more could I ask?
Review by Nestoras1 year ago
I was told that the product was in stock and would ship out same day. it is now a month later and despite promises of delivery I still do not have my product. I had promised an install before Memorial day and now look like a fool to a very important client.
Review by Khiva Pranaityte1 year ago
I have used firepit outfitter
On a number of jobs . On delivery, advice and cost they are five star. I am not one to write reviews, but they deserve a good slap on the back.they are part of my team.
Review by Dongsu1 year ago
Bought a warming trends burner that was advertised as a 26” burner and when I got it, it was 23.5”. When the mistake was acknowledge it took a week to get a cryptic note about how to return it. I ended up using it and it works ok, I am just disappointed in the responsiveness and ability to make a simple exchange.
Review by Mayooran Mirsky1 year ago
Prompt service and great products!
Review by Gramarye1 year ago
Very good company to purchase from and work with. I was very happy with the quality of the products I ordered.
Review by Verandarama Uraga1 year ago
Excellent customer service! I contacted Firepit Outfitter several times, first to ask about a product and then several follow up calls related to my order. Each time I received friendly, professional, super helpful customer service!
Review by Steview1 year ago
Very happy with the high quality of this burner/pan combo.
Review by Euk1 year ago
Found exactly what I needed!
Review by Gherasim1 year ago
Ordered products easily online and received them in a timely manner. High quality merchandise true to description. Would recommend without reservation.
Review by Kitebikeski Tussenbroek1 year ago
Good product easy purchase fast shipping.
Exactly what I needed.
Review by MarkGundry1 year ago
Although i haven't been able to install the equipment yet it all seems to be good. The products arrived as promised and in good condition.
Review by DelHa1 year ago
Excellent selection of products and great customer service. They are extremely helpful whether in person or on the phone. They are very knowledgeable and experienced.
Review by Mobaruk1 year ago
Expectations met no surprises thank you
Review by PhilipTsohas1 year ago
Easy to order from. Good stuff
Review by LEdmondson1 year ago
Very happy working with this company. Everything looks great!
Review by Scarlettlulu1 year ago
great customer service
Review by Yummymummy1 year ago
The description of inventory needs to be more thorough and easier to understand. The burners are actually smaller than expected requiring the filler piece to complete the installation. The cross fire burner is of great quality however I should have purchased the 31" model instead of the 25"
Review by Yffup Brushe1 year ago
I was a little reluctant to order the burner and pan combination on line, but thought what the heck I'll try. I can not be happier with the response and service i received. The unit was delivered on time and a better quality than iI expected .I had a few questions which were promptly responded to promptly and answered appropriately.
A very good experience
Review by Raffoul1 year ago
Experience was very positive. However, two improvements needed. 1) Include the bracket to brace the control box; 2) include instructions for the installation and operation of the unit.
Those two items would have earned a 5 star rating. The people I spoke with on the phone were excellent, knowledgeable and friendly!
Have a Merry Christmas!🎄
Review by Bamasnoopy1 year ago
I was looking for ceramic logs and found an incredible selection from Firepit Outfitter. I purchased the 24" Charred Campfire Outdoor Log Set. It arrived promptly and I found the quality of the product to be outstanding. The logs look real and life like with just the right amount of charred and uncharred wood.
Review by Dayak1 year ago
Great product! We are totally impressed with the workmanship and operation of the firepit.
Review by Rubabetu Ognjanov1 year ago
Excellent – no reservations, I would recommend this company to anyone.