Excellent customer service! Timely information and responses!
Review by Mariorueda3 months ago
Colors:were not at all how they looked on the website. Sent it back - which was a MAJOR ordeal as it was almost impossible to repack and then I had to get ups out to pick it up - weighed over 70# according to the wrapper. I would re commend you fond a rug locally and just pay the price. The rug was pretty and soft but I don't think it was a high quality oushak.
Review by Ontrinell Hernes3 months ago
We ordered a rug online and then received a call a few days later that they could not find it in their warehouse. After looking for it for a week without luck we canceled the order. The only reason for three stars instead of one is that Steve was professional and courteous. He took the time to call me and let me know the situation. I'm very disappointed...it took a long time to find a rug that my husband and I both liked.
Review by Oluwafunmilayo Hennion3 months ago
Great deal, free shipping and a Mother’s Day coupon...what’s not to like? Bought a 14’1 X 10’ 1 Oushak Area Rug, which absolutely brings our large Florida great room together. My wife still smiling.
Review by Mittalbuilders3 months ago
Company was a pleasure to deal with - quickly answered all my questions to my satisfaction. Rug is beautiful - exactly as described. It’s so helpful that they have videos of the rugs so that you can get a better feel for the colors in the rug. I sent three rugs back from other retail sellers because the colors in the rugs looked so different on their websites than in person. I’m very pleased with my beautiful new rug and the price was certainly right.
Review by Franca Sinisalu4 months ago
The rug arrived in 2 business days, and it is beautiful! The exact size and color we needed. Good photos and precise measurements are an excellent feature of Fine Rugs. Nice service all around.
Review by Monooptical4 months ago
Good quality handmaid rugs at a good price. Excellent website and customer service.
Review by Disakey4 months ago
The rug we purchased was in excellent condition and we are enjoying it immensely. I have no complaints regarding the purchase experience, however, I think it would be a nice touch if the purchased rugs could be cleaned before being delivered to the customer.
Review by Tekirah4 months ago
Everything worked well. Good selection. Good service. Like the rug when i received it. thank you.
Review by Erasto5 months ago
It was exactly what we wanted
Review by Sussana5 months ago
Beautiful, high-quality rug - very happy.
Review by Jingcheng Yucaipa6 months ago
Product as advertised, packed well, shipped fast. HD video of product was very helpful in decision process. Quality of product was excellent
Review by Yashik7 months ago
Quick shipping, well packaged; colors of rug displayed online were consistent with colors in person.
Review by Seleema Rusiniak7 months ago
when will my rug be drliveted!
Review by Ollybubble O'Donoghue7 months ago
I was nervous having this be the first time ordering from this company.
But, now I can not say enough good things about my new rug. The colors a sharp and distinct.....love....love....love my new rug. I will recommend to anyone looking for fine rugs.
Review by Gavino7 months ago
Great company, beautiful, quality rugs! Don't hesitate to purchase!
Review by Duffman8 months ago
I just got the rug and love it.
It is just what I was looking for and is perfect for my
large living room.
Review by Rusti8 months ago
Heard about finerugcollection.com from a neighbor who had a good experience with them. Been looking for a new rug for living room, so gave the website a try. Found something we liked; ordered it on Sat or Sun, it arrived by Tues or Wed. Packaging was excellent. Rug is of high quality and is gorgeous - as seen on website and was as described and in perfect condition. Looks great in the living room! One of the easiest purchases I've ever made and I could not be more satisfied!
Review by Kaylah Yana8 months ago
Excellent quality and absolutely beautiful too. I would definitely buy from Fine Rug again.
Review by Pavao9 months ago
Very pleased with purchase. Website is beautifully done and makes shopping easy. Fast delivery and good prices. What's not to like.
Review by Dilina9 months ago
Colors are not quite as shown, what I thought was rose/red, is more orange, and the blue is not the intensity I expected. The quality of the rug is excellent otherwise.
Review by Janinne Huenergardt10 months ago
The rug is stunning! It iarrived well packaged. I will be purchasing more rugs from Fine Rug Collection!
Review by Loury10 months ago
My rug is beautiful. I'm very happy with the price and quality.
Review by Qasema10 months ago
Rug came as expected. Delivery was quick. Colors are vibrant. Price was good for a rug this large. Very pleased.