I left my Camera on a TRENITALIA Train in Venice, Italy and was instructed to do a search on FINDMYLOST.IT to see if it had been turned in. After filing a Claim my Camera was found and after a week of correspondence and communicating...proof of ownership...train numbers to confirm it was mine with FINDMYLOST, They have confirmed they have with Pictures. I CANNOT get anyone to assist me in Shipping it back to me. They tell me to call back, they are too busy. They have confirmed they have with Pictures.
Thank you for the Update. I have been able to Contact the "Shipping Company" that has my Camera and They are suppose to Ship to me. Your website is Very Misleading and Reads that shipping is coordinated thru your website? I understand NOW that your company does Not partner with the Trenitalia account. You are Correct...Your Software DID find My Camera & I Hope That I Can Reclaim It.
Again, Thank you for your Assistance!
Review by JasV3 months ago
Thank you for your kind attention. I was so happy to receive my necklace today. You are so polite and helpful!
Review by Hoonew3 months ago
I would like to sincerely thank to all the Team of FndMyLost!!!! Today I've received my son’s backpack which he lost about 2 months ago! Thank you so much for your work, time and support at every stage of searching and delivering! You're amazing!
Review by Tanera4 months ago
I was very worried that it would be stollen bc my sons passport and school laptop was inside. Nothing was missing and the service was excellent and very speedy.
Review by Alysah4 months ago
I was going to Milan by train and while getting off I picked up the wrong luggage because it was identical to mine. When I realised the mistake, it was too late but thanks to FindMyLost I was able to get in touch with the owner of the luggage, who had mine. Later, we met and exchanged luggages. Great idea! I could not imagine a better way to solve this problem.
Review by Pascutoi Veerance5 months ago
I really wanted to give this service 5 stars. It is innovative and easy to use. I found my bag in minutes! However, it is expensive to have it sent back express. Could there also be a slower, perhaps, cheaper option? Also there needs to be attention given to ensuring DHL are aware a parcel needs to be collected. My bag was at Naples airport several days before it was taken by DHL. However, after I asked where it was, it was quickly transferred to DHL who returned it to me 24 hours later.
Review by Dorethia6 months ago
Service attention and help were perfect.
FindMyLost is rated 5.0 based on
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