Received damaged furniture in Dec 2016. Mark and Brad Newton (manager and owner) refused to reimburse us so I posted several 100% honest negative online reviews. Immediately Mark Newton contacted us and said they were ready to come to an amicable resolution. They had us sign a contract that we would remove negative reviews and they would then give us a full refund. I could not remove 2 reviews from ripoff report and pissedconsumer.com but was told by the manager that writing a rebuttal was sufficient. Furniture was returned and then the owner Brad Newton went back on his word and said he would not give us a refund because we didn't take these two reviews down. Filed a small claims suit and when the Chesapeake Sheriff's dept attempted to serve them they have vacated the building. They won't return emails or phone calls. Mark Newton the brother and manager says he is no longer working for Fig stores. Do not trust these people. They are dishonest. We lost over $1800 & 6 months of torture dealing with these shady people who claim to be faithful. The furniture has been returned and they resell the returned furniture on Craigslist. Filed with BBB and the VA Attorney General. Save yourself a lot of trouble and buy from someone else!
FIG Stores is rated 1.0 based on
Trust Mamma Reviews
Our reviews are aggregated from multiple sources to give you the best overview about figstores.com.
Greenbrier Circle 825