I never got a tracking confirmation. I paid extra for fast shipping. I have reached out to "customer service" twice with no response. Awful. I now will have to contact my bank to refund me.
Review by Azbi2 years ago
Placed a order (#7013) Florance monokini, never recieved it.
They explained it got returned, have been emailing almost a year now i still havent recieved my money back. All they say is that they will be looking into this matter, every single time.
Review by Cyncha Padhy3 years ago
I ordered the Molfetta one piece swimsuit. Great designed and quality. sadly I will have to return and exchange it since my torso is too long for it.
The exchange product which I got was a perfect fit and the delivery service and quality of customer service, communication from their end is phenomenal.
Highly recommended place to shop for you bikinis.
Review by Lonee3 years ago
Recently bought it for my wife. I am very happy and would recommend.
Review by Jutarat Maureen3 years ago
Love the suit but ist deff not for my body type, wish it covered my love handles. Wil be exchanging since I cant return it
Review by Redesdale Sekler3 years ago
I can confidently say this is the worst online shopping experience I have had. This company is a scam and when you try to contact them they dont care and dont respond! I lost $40 when dealing with them and I am thankful It wasnt more. I ordered a swimsuit and they sent me the wrong color. But when I tried to send it back, I was confused. I tried to reach out the fiercesimplicity customer care and they never replied. I still wasnt able to return my wrong colored swimsuit, weeks go by and I go on their instagram. I ask the instagram questions, they are rude and unhelpful. Whoever controls the instagram was terrible to me. Plus the customer care had still not replied via email !! I was unable to return the swimsuit in the end because it had been more than 7 days! If maybe they helped me when I needed it!! I am disgusted by this company and please do not order from them. This is also my second review because I am appalled by my experience.
Review by Noru4 years ago
In January I posted a negative review because an order I had placed almost 2 weeks prior I had not received notice of shipment and all my attempts at contacting them were unanswered. The items were eventually shipped, however this doesn't change the fact that it took way too long, that their customer service was horrible, that the items did not arrive on time. Nonetheless they felt it necessary to to threaten me with a law suit if I do not remove the negative review. Why should I remove, everything I said is the truth and I'm entitle to spell it and inform the public of your horrible services. But I can't say I'm surprise that a company with such disregard for their consumers will also be a bully. I will not be bully into removing the negative reviews you deserve!!!!
Review by Borderbiker4 years ago
Placed order on 8/23/2015 SUNDAY- Monday came no confirmation the order had been processed or anything... Today is FRIDAY, I have yet to receive confirmation that my order shipped. Sent several emails, chat and even contact them on Instagram and NOTHING!!!.
I paid $50.00 for nothing. NO PHONE to reach Customer Service its a nightmare trying to get a hold of someone!!... PLEASE DO NOT BUY FROM THIS COMPANY!!!
Review by Chimp4 years ago
Placed and order for two bikinis, total $74 my credit card was charged twice.Emailed customer service twice and never heard from them back.
The process and conformation of shipment took longer than it says on their policy,but it not the worse thing yet.
Today i receive my bikinis in a paper torn envelope.
The first one was wrong bottom size( i am S size they send me M) The fit is TERRIBLE!!!
The second one(bandit bikini) is super small i could not even hook the top,the material is NOT stretchable,bottoms are super small.
I am skinny,wear size XS-S in ANY BRAND swimwear.
And here is the final thing, the return/exchange policy is impossible!!!
For sale items no returns/exchanges/store credit.....nothing:((
Thank you Fierce Simplicity for the horrible experience!
DO NOT BUY FROM THEM
The quality,size chart,fit and customer service is THE WORST EVER!!!!
Review by Rinki Rame4 years ago
I want to give them ZERO stars!!! This company is the worst!!! I placed an order over a month ago and still NOTHING!!! No confirmation, no shipping notification and definitely NO SWIMSUITS!!! This company ripped me off and according to several other reviews, they have done this to other people. Taking people's hard earned money and not delivering the product nor following up with customers nor responding. I've tried to contact customer service SEVERAL times and nobody has replied. When I finally get somebody on the chat, they always feed me some excuse about their servers being down and the items are getting ready to ship. But still NOTHING!!!! I'm over it. I'm having to report this as FRAUD to my credit card company!!!!
After never hearing back from this company, I had to file this transaction as fraudulent and fortunately I was able to get my money back from my credit card company.
Review by CustomerLpl Bagajevs4 years ago
I'm going to the Dominican Republic for the holidays and I'm super excited. I received my package today and I am happy with the quality of the swimsuits. I've had a few pairs of high waist bikinis that dig into the middle of my stomach that were cute but I could not sit in them. I ordered the sunny bikini and the fabric lays smoothly against my skin and doesn't create a weird stomach pouch when I bend or sit in them. I like how the bottoms are cut for the legs and butt too. Doesn't give me a granny booty :D and they look pretty nice on. The body chains are nicer then I expected. They were only $12 so I thought they would be cheap but the chains are sturdy. I had free shipping and it took 2 days to deliver. I didn't need to exchange or anything so I'm happy with my order
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