Excellent service, above and beyond.
Always answered emails promptly and made useful suggestions.
Would highly recommend.
Review by Naturi1 month ago
We had a great experience with these guys.
Their booking website is really easy to use if you’re island hopping and when our ferries were cancelled due to bad weather Tereza helped us with rescheduling and even handled getting us a refund from the ferry operator.
Great customer service - we’ll done !
Review by Nietzsche1 month ago
Outstanding customer service! I booked the wrong date for my ferry and they were prompt with replies and assistance to fix my error. Highly recommend
Review by Rado1 month ago
I booked transport from our hotel to the port on Santorini for the end of September. I received no confirmation number or information regarding the tranport, although my credit card was immediately charged. I have emailed Ferryhopper 3 times through the website with no reply regarding the airport transport, which is incredibly frustrating since I have no idea if our car has been booked or if I need to make other arrangements. I am going to try to cancel the charge with my cc, I would not recommend booking transport to the port through Ferryhopper.
Review by Bafford1 month ago
Great response time and very detailed explanation given for all questions.
Review by Kyjuan1 month ago
easy website, no hidden charges, nice customer service. payment is also very simple. highly recommended.
Review by Jahsbdja1 month ago
Ferryhopper is an amazing ferry booking engine I’ve ever knew and the best ever. I have booked whole of my Greek Island hopping with Ferryhopper from Athens - Paros - Mykonos - Santorini – Athens for this mid of September. I found Ferryhopper website is so helpful and not only the website, even for the customer service is so amazing in replying all my emails and questions with prompt and satisfying answers and with a great help & support, thank you so much Gogo for all your helps and great support to us, you really make my ferry booking so easy without any hassle. I really recommend Ferryhopper for your ferry booking for your trip around Greece. Great job and well done Ferryhopper! Two thumbs up for your service! Excellent!
Review by Jontin Rosanio1 month ago
These guys are amazing!!!
It was really easy to book and no hidden charges occurred. Due to weather conditions, our trip was cancelled though thanks to the prompt resolution provided from the support of Ferryhopper team, I received a full refund and my following plans were not ruined.
Review by GavinSalt1 month ago
I couldn’t recommend Ferryhopper enough! They were so helpful with all our queries and Tereza especially went out of her way to help me with an issue that we faced. I couldn’t thank her enough and I will be definitely thanks to her be recommending Ferryhopper to any of my friends that go island hopping around Greece in the future.
Review by Khitrova Uriisa1 month ago
super, they refound me after my mystake
Review by Moeyour Burtwick2 months ago
My experience was fantastic online was above expectations, and in person with Golden star Customer service has been Excellent. I recommend it a lot. Thanks . Keep up.
Review by Zeroman2 months ago
smart interface, nice design, easy to use, friendly and immediate helpdesk
Review by Abandon2 months ago
I was really appreciative of the efforts when I was unable to make the ferry time due to the airline delaying my flight to Athens by 5 hours.
Thanks Ferryhopper !
Review by Minoklawrence2 months ago
I was supposed to get a refund and I have to get it or receive follow up
Review by Febrina Akyampon2 months ago
Simplest way to book ferry tickets in Greece that I've found! Finds all of the routes between islands that can be tough to know otherwise. (I used it to go from Serifos to Tinos) Same price as booking through the ferry company, no service fee, and really helpful customer support if you need to make a change - 5 stars.
Review by Amateesei2 months ago
Efficient booking platform.
Review by Sofala Baltramaityte2 months ago
Best customer care ever! I happen to have had an accident one day before my trip to Greece and they have don’t everything to help me get full refund on my bookings even though it was past due. It felt like sincere care from their team :) I highly recommend them!
Review by EdVel2 months ago
My friend and I just got back from a trip to Greece and used Ferryhopper to book our ferries. The site was easy to navigate to book the ferries. We were worried when a one day ferry strike affected one of our travel days but Gogo in customer service was excellent. She responded promptly by email and gave clear instructions on what to do in getting a refund for that day’s ferry, and also sent an email to confirm the details of the refund, which alleviated my worry over it. I would definitely use Ferryhopper in the future.
Review by Quen3 months ago
I was so unsure of my ferry selections for Greek island trip. Not a savvy traveler. Emailed ferry hopper. They answered promptly and were so helpful! Made it easy!!
Review by Naveer3 months ago
I had a great experience using FerryHopper, their ferries and their customer service. Without getting into the details, they were able to correct an issue that I had with my booking and provide me with credit/correction very quickly!
Review by Wallas3 months ago
Excellent well thought out website with clear and comprehensive information and detailed services one of the best I've ever used and so easy to use and understand. I deleted my confirmation email of the ferries I'd booked and panicked a bit but have no fear another confirmation email was sent to me immediately after just typing in a message on their website. Well done Ferryhopper
Review by Razana Kimmy3 months ago
Great Service!!!! No Extra charges and Really Quick booking ! Ordered multiple tickets Friday night and i just received them!! ( Monday morning , delivery in Athens ) . Keep up the good service! Thanks
Review by Jeiel3 months ago
On our Greece trip we booked a few ferry rides with FerryHopper and due to an unexpected event we missed one of our rides and took a later one. Asked FerryHopper to work with Seajets to try to recover the fare for the missed ride, they did and they were successful in getting the $100+ refund! Thank you, FerryHopper!
Review by Boone Galdeano4 months ago
I bought tickets through Ferryhopper because I needed to be sure of tight connections Rafina-Tinos RT. The ferry company changed the ferry times with 1 day's warning, so I missed both connections. I emailed Ferryhopper to request a refund, and Danae called to give a polite and complete explanation that she would try to get a refund, but this was not guaranteed. In the end, I got a complete refund, including a waiver of the cancellation fee.
An experienced user of Gereek ferries might say "just turn up at the port and buy the tickets on the day" and that's decent advice. If you want the security of booking in advance, then this service is very good.
Review by Nicmene4 months ago
Ferryhopper is the most trustworthy company to manage all ferry bookings throughout Greece. We booked Athens to Mykonos to Paros to Santorini and back to Athens. We had issues with our email confirmation and Tereza helped us immediately via email. Following this, we had another issue with our flight change and she helped us with the rebooking of our tickets. Working with her as our point of contact made me feel safe & stressfree while on my vacation to Greece. I think everyone should use this company to manage their ferry trips... and request a Tereza!