Great communication with business, rug is great exactly like pictured, would definitely purchase through this business again.
Review by Shodiyor Minghenelli2 weeks ago
Consistent great quality, the little spotted and spiraled balls are so cute, love the pebble seat very stylish.
Review by Hinsky3 weeks ago
I have always wanted a felt ball rug and finally we had a room that was right for it. It's so lovely and really makes the room pop. Delivery was fast and efficient and the price was right!
Review by Ukth1 month ago
Fast delivery. Great product!
Review by Issath Polisuk1 month ago
Loved them and the colours where so true
Review by Grannywhitch1 month ago
Great product, excellent customer service.
Review by Maiki2 months ago
Love your product
Review by Molene2 months ago
These bamboo mobiles are so easy to hang little felt animals from. The holes around the mobile make everything go smoothly, and best of all it doesn't have the metal piece most have . Thank you
Review by Ledgersman Chruch2 months ago
They are amazing to deal with and all my felt balls are amazing and I will be getting a lot more from them ...
Review by Maxlyn Daramat2 months ago
Lovely vibrant colors. Excellent quality.
Review by Prym Labro2 months ago
Very happy with my purchases.
Review by Mrsnogger Packle3 months ago
Great service and products
Review by Fufu3 months ago
My rug is absolutely beautiful - it is a bright and beautiful addition to my living room! The kids love lying on it to watch TV. Thank you to the Nepalese Artisans for their craftsmanship - I am very grateful and will treasure this item.
Review by Jibran3 months ago
I have been purchasing craft supplies from this company for several years and I highly recommend it for buying all your felt crafting items ... the possibilities of using wool felt balls is endless!
The service is fast and reliable and very efficient, and if you are a crafter I highly recommend investing in a colour sample chart - until you see all the colours in person, it’s hard to imagine such a huge range being avail.
( And once you see the stunning array of rainbow colours, before you know it you will be hooked on the fabulous things you can make! )
Review by PdotLONG Wardle3 months ago
Prompt response, good customer service.
Review by Bafford Bardett3 months ago
Thanks to the Felt Ball Rug Team for always being customer focused and great product they deliver!
Review by Karlmond3 months ago
I was kept informed regarding the despatch of my order. It arrived in good time. Communication was good.
Review by Schoolbooks3 months ago
So easy to choose colours from the sampler and then I got the cost of the sampler and postage refunded from my first order! Very quick postage and responsive to my emails. Thank you
Review by Suganja3 months ago
It’s quite simple really, the rug which I bought for my daughter in law and small children is proving to be a great success. They love it! So do their resident canines which I’m not thrilled about, but that’s their affair. My order was placed and subsequently delivered about a fortnight later direct from Kathmandu. A big thrill to see it on the floor in its vibrant colours and so beautifully made. A small card with the lady’s name who made it was enclosed too, which was a lovely personal touch. Happy to give 5 stars!
Review by Pongsathorn3 months ago
Wonderful product and very happy with the quick delivery.
Review by Layia4 months ago
Beautiful colours and quality.
Review by Annalishia4 months ago
Great company to deal with. Fabulous service, and a quality product.
Review by Manathais4 months ago
Review by Jashika Kucey4 months ago
This is the second rug I have ordered from this website. I loved the first one so ordered another for my new baby. The rug I received was very well made and of high quality. Unfortunately it did not look the same as the picture on the website. I understand each rug is hand made so there will be differences but this one looks markedly different to what I ordered. It looks like a swirl whereas the picture on the website does not look like this. I sent an email with photos to show the issue and received an email back saying it was the lighting that made the colours look different. I sent a reply noting that my issue wasn’t with the colours but the design and pattern of the rug, and asking if I could simply exchange for another one that didn’t have the swirl pattern. That was two weeks ago and I still haven’t heard back. For the price I paid for the rug I would have expected better customer service. Very disappointing experience.
Review by Sybil4 months ago
Fantastic to deal with. Beautiful products, and fast delivery. On my recent order, I purchased 50 of the 1cm felt balls, and was able to choose my colour preference for each and every one of them. That's amazing customer service!