we recently sold our house in Spain to relocate back to the UK, this company was amazing. We were kept well informed about every procedure, how it worked and all the staff we spoke to were so helpful and friendly. A very professional company and we would have no hesitation at all in recommending their services.
Thank you very much, Stephanie
Review by BloomG1 year ago
Ms rajina I buy inr
Review by Kuta Hasenbichler1 year ago
Excellent service. Friendly, knowledgeable & only too willing to help. Always answer the phone immediately. Efficient and quick and value for money with best exchange rate. Staff were the best (Russell & Stacey).
Review by Guillem Chareyre1 year ago
The website is outdated, so according to the website info, I thought one of their service is available, I filled all the information and send them copies of my bank statement and ID card. However, after long time they told me the service is no longer available. They could have show the information when I filling the on-line form already, apparently the system is not up to date by their maintenance and backstage engineer.
The worst situation came later, I request them to delete my personal data from their end according to GDPR, they promised to do so. Yet after 1 email sent and 3 times of calling. They still haven't done so. I feel they are kind of fraud company being honest.
Hope this review can raise an alarm for people who is considering FC exchange.
Review by Aritrea1 year ago
I have recently used F.C. Exchange to transfer currency into the UK following a property sale. Lauren was my allocated broker. She was easy to contact, extremely helpful and was able to answer any questions I had. The currency transaction was completed quickly and without any problems. I would definitely use this company again.
Review by Corale Detective1 year ago
Excellent service, cannot be beaten.
Very patient staff (especially Sam Edmanson) who understood my needs and talked thought the best way to pay for and transfer funds efficiently. Recommended by Money Saving Expert as one of the best currency exchange companies and I fully concur with this. Always available on the end of a phone or by email.
Would not hesitate to recommend.
Review by ArthurStein Konstantinopoulos1 year ago
Used them first time on the 8th February. Sending funds to Cyprus for purchasing a property.
First time it got to my lawyer it was shortfall , Then second time Again shortfall.Wasnt told that the bank in Cyprus would charge us for doing the transaction into Euros from sterling .wouldnt use again.Please be aware if sending money for property purchase As there are hidden charges and F.C. Echange will not tell you this .
Review by Daji Gelesko1 year ago
Excellent work done by Charlie. He called me directly in Australia to ensure that everything was taken care of directly. He was prompt with responding to my questions, and was professional. Very much put my mind at ease, especially in light of my concerns about exchanging such a large amount of money.
When the time came to make the transfer it was very quick; it arrived in my bank account in less than a day.
Review by Nafral1 year ago
I have never had the pleasure of dealing with such a great knowledgeable, polite,and helpful work team
A special mention to Sam Edmanson for his help not only throughout my transaction but the follow up afterwards
I will recommend him and this company to all my friends in the North / South of lreland and Portugal
So they can save money like l did and feel the pleasure of doing so
Thanks to a great team especially Sam
Review by Julyane1 year ago
Always efficient, professional and straightforward. Very good service.
Review by BrunetteLuxe1 year ago
It's a total con, you do not get the rate on the live fc exchange site, or advertised as "amount received" on comparison sites. They say no fees, but clearly take a hidden fee. The guy on the phone gave me a classic sales approach. I guess some people are fooled by this. I received a much better rate from another company that was more transparent.
Review by Gajewa Alzola2 years ago
I've dealt with Sam on a number of occasions and he's knowledgable, professional and genuine. I've received a fantastic, easy and hassle free service every time.
Review by CobraDaily2 years ago
I have been using FC Exchange five times in last four months. And I always been very happy with service they provided
. I had one issue to deal with which was by my mistake. I sent twice as much as needed. But with their very helpful and professional staff we sorted it out as quick as possible.
Many thanks to Daryl
Review by Loueisa2 years ago
FC Exchange was favourably reviewed on compare websites so I tried them out. Opening an account online was very easy indeed. Telephone communications were professional and friendly to confirm my requirements. My call to deal was handled smoothly and professionally. I hadn't been expecting to negotiate a rate but ended up doing this when I turned down first rate offer. So, I recommend you have rate in mind when you call to deal. Once rate was agreed everything went through instantly. Very professional, very easy and I have no complaints whatever.
Review by DLo2 years ago
I'm very happy with the contact, information and personal contact and advice from Ben Scott, I would certainly use his company again and would recommend to my friends.
Review by Nikitatimoshka Derrow2 years ago
I have used FC Exchange and in particular Sam Edmanson, for a variety of fx transactions with great results. All staff/branches of the company are professional and strive to get the best rates for their customers, and I am pleased with the level of security and ease of use of the client account access online.
Review by Thorey2 years ago
ive used FC Exchange twice now. Cant recommend them enough. Great rates great service. If your looking for a professional fast currency transaction these guys are all you need. I WONT USE ANYONE ELSE! Safe reliable fast efficient. Thanks Guys
Review by Annastella2 years ago
We have just used FC exchange to send money to Spain to buy a house. Lauren Bessent was superb. She managed to secure a really good rate when the market was volatile. I would recommend highly. I was worried initially but had no need, Lauren was superb all the way through. She'd answer emails & calls immediately. When she was on holiday she kept me informed & her colleague was in touch. I would definitely use them again. Thanks
Review by Isbourne2 years ago
Mike abbot has been invaluable during a recent transaction I undertook , without his advice I would have lost thousands , definitely worth dealing with this company , it has saved a great of money especially now , i am so pleased with the service and anything I wanted to know was supplied immediately Only ever a phone call away . I thought it would be complicated but was so easy to set up , thank you Mike .
Review by HappyOhms2 years ago
I am organising a wedding abroad and had absolutely no idea how to pay the various suppliers we had commissioned. I also had no idea how the process of transferring relatively large sums of money abroad worked and where to get the most competitive rates.
The broker we used at FC Exchange (Myles Birkett) spent the time to walk us through the process and was always on hand (email and phone) to answer any questions we had.
Not only was the service Myles and his colleagues offered efficient and of high quality, but it was also extremely cost-effective, particularly when compared to the rates the main banks offered.
I would highly recommend using FC Exchange!
Review by Sulem Derrow2 years ago
This was a new experience for us and Michael Vaughan was a great support from start to finish. The process of setting up an account and transferring funds was extremely straightforward while reassuringly diligent.
Michael was professional, helpful and available to take calls and answer queries at all times.
I would highly recommend FC Exchange to anyone without reservation.
Thank you and I look forward to doing further business in future.
Review by Manraj Laughey2 years ago
Great service, I was looking for a exchange company to bring euros back to UK, I had contacted a few exchange companies, as was worried about trusting someone with my money, dealt with Charlie and he delivered from start to finish, with a great rate as promised, money was in my bank within 28 hours from tenerife to uk much quicker than I expected, would recommend to anyone as I no it can be very worrying transfering money overseas or back to the uk thanks for you help Charlie at fcexchange
Review by Sunningwell2 years ago
I have been dealing with Mike Abbott for nearly a year now and have made many transactions with him due to renovating a holiday home in Slovenia. The payment of services for this project have been supported by Mike with great professionalism and attention to detail. I have had a great relationship with him and have recommended FC Exchange to 5 members of my family who have used the service to exchange inheritance money from USD to Sterling.
Great job FC Exchange and in particular Mike
Review by Lubiane2 years ago
Best rate of net exchange when compared to a number of other companies that I have used in the past. Receipt in my French bank was quick too. Very happy with FCExch. Payment by debit card (obviously not credit card) would make the transaction even easier but sending a bank transfer is no great hardship.
Review by Robbien2 years ago
I have now moved quite a considerable amount of money via FC Exchange over a number of months and varied amounts.
Each and every transaction has been effortless (at least from my perspective) and happened exactly as I had been advised and right on time and good rates.
So just to be clear spot on in every respect and Ben Amrany is very helpful and pleasant to deal with (thats the smile bit!).