Exact fit replacement. Back in service in no time.
Review by Sunter2 weeks ago
Nice American made rollers and casters. These replace some cheaply made Chinese casters that were more expensive.
Review by LeKaja1 month ago
Good product, efficient service.
Review by ZoranD Skjonnemand1 month ago
Took me over one week to get one caster shipped to me. I only live 120 miles from them.
Review by KevinDS1 month ago
They called me to authorize a substitution (4 casters with locking devices instead of 2 with and 2 without) so my order could arrive (without additional cost to me) in a more timely manner. Ultimately I received my original order, which was fine. I appreciated that they made the effort to expedite my order.
Review by Velislav1 month ago
Ordered caster to match older wheels that I already had .Shipping was fast but I couldn’t find out by order number when delivery would be
Review by Javiely1 month ago
I received a " your item has shipped long after I had my casters had arrived.
the casters were sent from a local area UPS to me but the packing was horrible and the huge casters and locks were just thrown in a box
it was mangled by the time i received it
I will shop someplace else next time
Review by Yakimovski2 months ago
Customer Service was awesome! I’ll be back the next time we need casters
Review by Noicole Papjonoks2 months ago
Wheel fit and was on time
Review by Vng Derrow2 months ago
Easy to deal with, fast service
Review by Jennife Romasiewicz2 months ago
Casters came on time and as described.
Review by Hansika Username2 months ago
Order was made on July 18, 2019. I was very soon notified that my order would ship July 30, 2019. It is now Aug 10, 2019 and I have not received my order. But on Aug 8, 2019 I received the e-mail from Faultless soliciting my feedback on the satisfaction with my order. Since the products I paid for have not shown up, you could put me in the "dissatisfied" column. Next step is the credit card company, the BBB, and the applicable state attorney general's office.
I'm sure you could have done better than this.
Review by Rexona2 months ago
Great to deal with.
Review by Bikelocka2 months ago
Item purchased was delivered as advertised and on time. Great followup after the order was placed.
Review by Dulano2 months ago
Customer Service is OUTSTANDING!!!!
I placed an order, item was on back order, they called me to let me know about the delay......they called me!!!!!! The representative wanted to make sure this delay wouldn't effect my project deadline. That is awesome!!! Once I received my order, I realized I needed something a little different. I called and they walked me through their products and helped me get what I needed. Everyone was very very helpful. I would give you 10 stars!!!
Review by PinnaClear Porohnja3 months ago
Easy to look up and find the right part. Delivery was ahead of schedule. New wheels should last a long time.
Review by Puddlejumper Lombadi3 months ago
I bought the wheels to replace clogged wheels on a utility cart. The wheels arrived on time. The wheels were as described. I am pleased with the purchase and handling.
Review by Lizziecd3 months ago
Great products and service with super fast delivery!
Review by Eurivaldo Kalali3 months ago
I have yet to receive my order !
Review by Arayna3 months ago
Excellent service follow up and delivery, the product is also very high quality and perfectly fix my expectations. I will buy again when needed.
Review by Richson3 months ago
Excellent price on the casters we brought, perfect size and the shipping was quick.
Review by Bloodwise Giffford3 months ago
I had to wait for the wheels... over and above the promised time..
Review by Torvina Blaggan3 months ago
I had no problem with my order.
Review by Barnzee4 months ago
The casters were very nice quality and were a good price. However, shipping was very expensive and took a long time to get them.
Review by Psul4 months ago
Customer service agent over the phone was very nice and helpful with my order though I did have to call back after a few days because I hadn't been sent an invoice/receipt. She remedied that right away. I live in Los Angeles and will be picking my casters up in Irvine (we have porch bandits), my only gripe is that I have to wait TWO weeks (at least) for them to arrive at the Irvine CA location and I could really use them now. It seems in this day and age two weeks is an inordinate time to wait for a delivery.