My 14 old daughter arrived to London on her Owen without adult companion.
In order to facilitate her arrival, I contacted Fastrack VIP Service,
From the initial request, throughout the coordination of her arrival, up until the reception at the Aircraft door by the greeter, Mr’s Venessa, Fastrack VIP Service was simply excellent.
Mr’s Venessa updated me on Realtime from the meeting by the aircraft, during the immigration process up until the arrival hall.
The Fastrack VIP team were Professional, responsive and client oriented.
I strongly recommend their services.
Review by Trossachs Meide1 year ago
The service in Cancun, MX was top notch! Quick, easy and super fast! We will us this service every time and location. Thanks so very much!
Review by Sidge1 year ago
As an elderly passenger travelling alone Fastrack made the whole journey stress free. I was met on arrival at Heathrow and at the plane door in Charlotte. The return journey was the same. The agents meeting me were welcoming and helpful.
Review by Digterparken Warmerdam1 year ago
First time using Fastrack VIP and what an absolutely amazing experience it was. From pulling up in a taxi outside the airport doors to having our first drink in the lounge was 15 minutes tops. Our concierge was polite and professional, we didn't have to worry about a thing, he dealt with everything. I would recommend this Company to anyone, what a wonderful way to start your holiday.
Review by Brooklands1 year ago
It took 13 minutes from being met at the kerbside until we were seated in the lounge! Couldn’t have been a more seamless experience. My luggage was over weight but with the knowledge of the greeter I had no excess backage to pay! Would never visit another Airport without taking the services of Fastrack VIP! Couldn’t recommend them highly enough!
Review by Karell1 year ago
What an excellent way to deal with the stress and delay in airports. Greeted in transit airport as soon as I disembarked I was led through all checks, security and clearance into my lounge in no time.
I would not hesitate to recommend this service to anyone. ZN
Review by NitaLingerfelt1 year ago
I have used their services twice in 2017, May and November in my trip to Jakarta, Indonesia. On both trips I was greeted after I exited the plane by uniformed employees. They spoke excellent English and help me navigate through the arrival process - the longest wait was waiting for the luggage to come out on the belt. If I had traveled without luggage, I would have been outside in less than 10 minutes from exiting the plane. This service is well worth the expense. I will use them every time I return to Indonesia.
Review by Priyanshi2 years ago
This service is fantastic, our concierge met us on time and promptly took us through the checkin and sercurity and on to our lounge .
We as a family cannot thank you enough for the service ,a service we will use again for sure .
Review by Maheshbabu2 years ago
Very good service they are on time
Or before the person was waiting for us
Was very nice and he did his best to help us I recommend this service for all families
To finish your check in and boarding quickly.
Thanks Mr Ashraff
Review by Brici Tiskevicius2 years ago
brilliant service, highly recommend. Will always use this service
Review by Eberechi2 years ago
Absolutely fantastic service.
I don't want to travel without Fastrack VIP. Efficient, smooth and professional from drop off at departures through to the gate. Don't know how I travelled without fastrack before.
Looking forward to my next flight and fastrack experience.
Review by Alaan Trimarco2 years ago
Fantastic Experience from Start to Finish !!
I will certainly recommend this service to all my clients, Efficient , Smooth,
very professional and friendly service.
Review by Radid2 years ago
It was a fabulous way to start my holiday. From the moment allan met me i felt comfortable and safe. He took everything out if my hands carried my hand luggage made sure i was comfortable in the lounge. And saw me right onto the plane. I would recomend fast Track very highly
Review by Pandabane2 years ago
A true VIP experience.
How often have you stood in that long zig zag queue to get through luggage drop off, the security check and passport control wondering how the wealthy and famous cope with all of this!
My wife and i booked fastrack VIP to see if the service was as good as claimed on their website. The experience absolutely exceeded all expectations, our 1st contact was with Ashraf our personal fastrack assistant who contacted us prior to us leaving for the airport to arrange a meeting point and to enquire wether we had any special requirements. We met as arranged, were relieved of our luggage by Ashraf who then led us straight through all of the previously mentioned irritations with a minimum of fuss to deposit us at the delightful Aspire lounge where we enjoyed breakfast. He then collected us and took us directly to the airplane, bypassing the awaiting passenger queue. Upon our return to Luton, there he was waiting for us at the bottom of the aircraft stairs!! He relieved us of our baggage and whisked us straight through passport control much to the astonishment of the long line of people standing patiently in line.
We have been throughly spoilt and now will plan our future flights to take advantage of this incredible VIP service.
Review by Wata2 years ago
I was greeted at disembarkment carrying twin infants. My greeter carried the baby and car seat aiding me to carry the other baby with ease. I can not fault the service..it was excellent from start to finish. Thankyou for making my trip bearable.
Review by Gouke2 years ago
Definitely worth it not least to get to the front of a two hour Ryan Air "bag drop" queue!
Review by Akere Szogedi2 years ago
Great service and experience put in the right mood for our break
Review by Nesintina2 years ago
Indeed it's excellent service all the way
It could be better ( I think) if you could as golf car transportation from the plane to the passports controls .
Review by Kahgus Cellurale2 years ago
Fastrack VIP, provided me with an extremely smooth service, from arriving at the airport to sitting in my seat on the plane. The arranged personal assistant greeted me upon arrival at Luton, helping with all my luggage and whizzed me through security, then straight into the Aspire lounge were I relaxed and ate a fabulous breakfast before my assistant came to pick me up so I could board the plane first. Huge queues at the boarding gate but for me straight through, my assistant walked me to the doors of the boarding gate and waited with me until I boarded the plane. What a fabulous service this is, i'll definitely be using fast track VIP again. Thank you to my assistant and the team at Fastrack VIP great job! AAA***
Review by Pranayendu Yearall2 years ago
Great service, quick,efficient and painless. The total opposite to a normal family airport experience.
Review by Hachme2 years ago
I can't recommend this service highly entertaining enough. We have never been so relaxed before a flight. Our concierge met us at our car and from then on we did not need to worry. He made sure everything ran smoothly. The lounge was lovely with as much food and drink as you could want and every one was pleasant and helpful. Will definitely be travelling this way from now on. Thank you.
Review by Deflandre2 years ago
Very useful service when travelling with kids and check in baggage, takes the hassle and thinking out of passing through what is a frustrating airport.
Review by Leteisha2 years ago
Our first experience of using Fastrack was very enjoyable We were met at The airport by Two charming members of staff who then fast tracked us through all hand luggage inspection and passport control and finely into the VIP lounge It was guite busy with early flight people Food on offer was very good free bar as much as you want basically and our free glass of Champagne We soon found comfy seats and we were collected 30 mins before the flight and straight onto the plane Great feeling of a relaxing journey would do it again
Review by Zenergy2 years ago
Excellent service! As a Racing Team we recommend this company which was a huge help for us as it gaves the priority and allowed us to win time on arrival and departure.
Review by Henr Durueke2 years ago
10/10, brilliant service from this company. On a rainy day at Luton, these guys were able to make sure my experience at the airport didn't disappoint. Greeting on arrival was very good, with a member of staff called Ashraf meeting me outside the airport. Everything inside the airport was very smooth and I was treated as a true VIP! I will definitely use this service the next time I fly!