Do not buy from this website unless you want to waste your money on cheap merchandise that is easily two sizes too small even when you buy two sizes larger than your size, comes at least a month later than promised, has missing items that you paid for but will never receive, want to deal with the worst customer service ever, want to pay for return shipping to China and only plan on getting 15% of your money back on returns because they refuse to give full refunds.
Review by Chamone7 months ago
Very poor quality of products, and if you return, you have to pay postage and customs to CHINA! which of course they don't tell you on their website.
Review by Irrum8 months ago
I didn't read the reviews first...duh. I placed a $200 order to take advantage of the discounts. Part came in and was total cr..p! I contacted them to return the order and cancel the rest. It was terrible to communicate with them. I paid $65 shipping to return it because "I wanted to make a point". Jokes on me. They refused the package and it came right back to me. I never received my refund for the items I didn't receive either. Can't believe I did this.
Review by Singey Liomited8 months ago
Danger, Danger! These people are located in China and the clothing is cheaply made. The website makes it look like the cloth is embroidered but patterns are simply "stamped" on thin polyester. When I wrote to get my return started, this is the response I got:
Sorry that you are not satisfied with the item(s).
Please note that customer must respond to every email within 7 days. If not, we will close this case after the aforementioned deadline.
Our return center is located in Guangzhou, China.
According to our return policy, the customer is responsible for return shipping cost and any other related return charges (including possible custom fee). Your refund will be processed after our return center received and inspected the return package.
Since International return might result in long waiting time and incur substantial return cost on your side, we recommend some alternative methods to resolve this issue.
We would like to offer you 15% cash refund instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth.
If you still want to return/exchange the package, you should email us for a return label within 7 days, the aforementioned deadline.
Completely BOGUS! Says nothing about this on their website!
Review by Franchesci11 months ago
This is the name of the scam company behind all the websites that ripping you and me off. Here is a list of just some of the website.
CHIC V follows this certain protocol ~
New website using a different name everyday. Here are just a few of the websites ~
When you go to check paypal for example, to see information about the website you bought from you won't see that website name that you thought you were doing business with. It is all CHICV. They take pictures from reputable websites and cut off the heads of models. Cropping them out and slightly altering the photo they use these pictures as inspiration for the actual trash they send you. They make the cheapest knock off not even an attempt to make a good fake. They use different fabrics. They don't sew seams or even send the right sizes. You will notice if you order more than one item, they always back order and split the order. They understand how expensive return shipping is. They also know paypal policies of return and want to start the process of tiring you out. They will offer a percentage off for you to keep the order. I recommend using paypal's offer to pay for return shipping for up to 30 dollars. Ask paypal to give you help on this one Chinese scam company. Ask them this one time for relief. Tell them who these people are. That paypal shouldn't be doing business with known scammers. It really does depend on who you speak to and that you articulate the situation carefully. If you reverse search the images on their website you will see who they are stealing from. SUNDANCE catalog. Sweater magazines where they steal from home crafters that are just sharing what they made. Don't let them get away with it. They are winning right now.
Review by PennyP11 months ago
I think the headline says it all. I am out more than $100 with this scam where they use the illegal disclaimer in their customer correspondence:
***Kind reminder: Any addresses on the parcel are not approved as the return address.
Review by Dawleys Janusevska11 months ago
If you will read other reviews, you will see I am not exaggerating when I say this company is a total scam from start to finish. Their merchandise bears no resemblance to their on line adds. Cheap materials, wrong colors, wrong sizes, the whole nightmare. Their on line return policy instructs to return to the return address marked on the packages in California. Then they switch it up to a return address in CHina that they never give you. They offer a 10% credit and offer to allow you to keep all the cheap clothing. When you fight them, they offer a 25% credit. Just ask your card company to deny the charge and supply them with all the scam warnings on the internet. They are so slick - they pay for ad space on legit sites. SCAMMERS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Review by Varalakshmi1 year ago
Do not buy anything from this company - read the reviews first. Clothing looks nothing like the items they show online! It is grossly misrepresented and no way to return. I'm throwing my purchase away.
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