I bought a total of 4 smartphones on the website. .. I will not tell you that everything was good nor bad,but on my last order and there will be never again. It was the Xiaomi Redmi Pro.. I experienced a real unpleasant scam... In the list of additional items i selected an additional battery for $20 and also bought the insurance for in case of paying customs clearance, they will send money back. All this was just scams.. When claiming the clearance amount they reply, and tell me that claims should be done well before confirmation of order.. I wonder how.,?? Then for the battery it was not in the package, and ask for reasons so they tell me that my phone have built-in battery so they were not able to send the battery.. So they told me that money will be sent back. It's/almost one year and i stopped waiting..
Review by Jordanres Abdulai1 year ago
very, very, very, very BAD!!!
Review by Twontinett1 year ago
Thieves, liars and fraudsters and so on!
Yes they are cheap but ask yourself why!
Every phone is replica or refurbish+ often you receive phone who is broken from the start(out of the box).
Not mentioning their guarantee on cell mobile phones(which is joke)!
Before you buy anything from them just read how there warranty works and you gone have idea what kind of people you are dealing!
If you did not paid them with paypal they would not return you your money for sure!
Even when you pay them with paypal and paypal decide that they need to return money to you and of course you need to return mobile phone to them even after they receive that phone from you they will pretend like they did not receive that phone!!!
So if you already have done mistake just as me and many other people and bought something from them you need to know eventually you gone have problem with your device and you would like to get your money back so I hope that you paid them with paypal and my advice is to send that item back to them with tracking number and keep receipt of same one or you gone stay without that item and your money! It is shame that people like them can run that kind of business without any kind of repercussions!!!
Review by Truffi1 year ago
HI I AM FROM GREECE 6 MONTHS A GO I SENT BACK FOR SERVICE
2 PHONES 1 MEIZU MX4 PRO ,THE PHONE WASH DEAD.
AND 1 SAMSUNG GALAXY NOTE 4 ,THIS PHONE UNABLE TO READ
NOW AFTER SO LONG TIME THEY DON'T SENT BACK MY PHONES.
AND THEY DON'T ANSHER ANY MORE TO MY EMAILS
I LOOSE 400$ FROM THIS COMPANY.
DO NOT BY ANYTHING FROM THEM
Review by MariaValeria Anse1 year ago
Im from greece. And i recieved in 1 1/2 weeks my new mi6 phone. I have bought from this site many times but always the did something wrong. This time everything was perfect. If someone need to access to their site because now is down use from android 4.4 the explorer. Not from pc or new phone.
Review by Debbria Vilotijevic1 year ago
can not believe this lot are still conning people out of money, got a phone or should i say a brick from these five years ago and it was faulty.
i sent it back with tracking number and they refused to refund even though it had been signed for. paypal refused to even get involved.
as for the phone it was a cheap light whight not fit for purpose pile of crap,
stay well away from these con artists
Review by Jaysinh1 year ago
i receive broken phone. Away from this site.
Review by Fakorede2 years ago
please everyone, don't ever think about buying anything from this scammer. the good rating given are probably just for cover they hiding their wrong doing. you can't access their website anymore once you made any claim or complaints. lost some money to this scammer.
Review by Igorj Gapbuy2 years ago
They are cheaters! I received really defective phone. All phones are without garanties! I waste my money. (170$)
Don't buy anything from these liars!
Review by Tuckers2 years ago
Brought Sony Xperia Z4, I thought it was with Aluminum case. But it was plastic, non- waterproof... and phone died in 1 week... I take this phone to tech service, and they said that it was republished...not new... I sent this phone back to China to fastcardtech... they told ne that some parts of this phone is missing and refunded not full money, but part of it. Strongly not recommend sites likes this... buy mobile to licensed stocks
Review by Nekeala Blesje2 years ago
Placed my order last week, now I can't even go on to their website anymore. It says "undergoing maintenance" for the past week or so. No confirmation of my order or anything. Sent number of emails but no response. Thank God paid with PayPal. I'm really worried now.
Review by Xiaowei2 years ago
The aftersales service of this company is literally non-existent! My phone after three months was dead (probably due to battery problem), I sent it back and now it's been one month and a half that they are repairing it and giving me excuses all the time. Bottom line, 3 months without my phone. Unacceptable business from this "company"
Review by RunJen Siegerth2 years ago
Very professional and reactiv, accompaniment during the different phases. Wow, excellent from an online store. I will definitely be buying from here again. you won't be disappointed.
Review by Chene2 years ago
I have been visiting this site for sometimes and finally I placed an order, I explore the different communication channels i.e. email, chat e.t.c and I received excellent costumer service that left very satisfied. Arrived all quickly.
Review by Yuwon Derrow2 years ago
They have a very good support to client. Iam very satisfied the product and service. The phone arrived as advertised. Amazing phone! I'll buy again from here!
Review by Phokxx2 years ago
Especially in warranty issues Fastcardtech.com is very very bad. They do not comfirm the product has prolem. Also they do not send back the broken product, if you sent it to them for warranty.
Review by Mamvura Barrois2 years ago
I HAVE BOUGHT MANY TIMES, I WILL BUY AGAIN. LIKE!
Review by Rejeendar Scaturchio2 years ago
They have a very good support to client. The company, as I paid shipment by DHL, did their best to send it our quickly.
The best thing with Fastcardtech.com - you can rest assure all brands are original!
Review by Ramilia2 years ago
I va ordered one MEIZU M2 and the sim isnt working in Europe.I ve sent the item back to them and they promised that they are going to resolve the problem but they didnt.I get the phone afte 4 months and the sim is not still working.Furtherome they didnt send me the charger as well.
Review by Chukwudi Demining2 years ago
Good customer service - the cost has been refunded. Good store - I can advise to buy here.
Review by Fastjatt2 years ago
Have been buying Smart Phones from Fastcardtech for about 2-3 years. Beside some difficulties finalizing the deal/choosing Free shipment method, everything has gone smoothly. Trusted seller. I recommend this site.
Review by Zadie Smidi2 years ago
No regrets, no second thoughts. I would buy again definitely. Good!
Review by Nazril2 years ago
I bought in this shop three phones. First one was good.
Second time they send me a fake tracking number. Fortunately after two weeks I received money back from PayPal.
Tird time tehy send ne phone. Aparently it was ok, but I had a problem and I had to open it. It was a refurbished one with battery used. They just said I lost warranty and PayPal did nothing.
Please do not buy in this shop.
Review by Kijaun2 years ago
Quality and price are in excellent value.Good website, well described, good contact, serious seller. As well they do include DHL shipping service which I do appreciate when I need something fast. No problem.