I had a problem with my order and the customer service was excellent. I have nothing but great things to say about them. It was nothing less than a treat to work with them to resolve my issue.
Review by Sephen Mworena2 weeks ago
They were very quick and responsive. The were also very accommodating to my requests. The person I dealt with was very polite and understanding of my needs.
Review by Wangzu Derrow2 weeks ago
I didnt realize how long shipping it would be when I processed the order. I am in need of it sooner so I requested for a cancellation so I can drive down to collect a Certificate in person instead. Plus it would have been helpful if there was an option for an overnight or Express shipping on the process. If I wasnt in such a hurry for the certificate, I would have continued the process. I would use this online Business again.
Review by Farij3 weeks ago
Very professional and met my needs! They handled my order without complications and I am very satisfied with this order.
Review by Jenyvieve Covil1 month ago
Debit card billed twice
I made the mistake of trying fastbirthcertificates.com after I saw they billed my card twice for one birth certificate. After reading all the bad reviews I asked to cancel my order and refund $139.66 they pulled from my account. They agreed but refunded only half from each charge. It seems Tim Sanner (ceo) and his minions aren't smart enough to see their error of over billing my card. They won't even answer my emails now. Use this company at your own risk. Tim Sanner (CEO) is a thief and should be delt with accordingly!
Review by Barnzey1 month ago
Their customer service is quick and responded very quickly to my requests for info. I also discovered that they have the ability to do social security cards as well as birth certificates.
Review by AKolb Wellkamp1 month ago
This website is helpful and reliable . i'm happy with my services and will recommend it for someone else. thank y'all so much for all the help. I really appreciate it.
Review by Bonkowski1 month ago
Great customer service. They were prompt to my requests. I would recommend them to anyone. They do great work and customer service
Review by Dese1 month ago
They were very responsive when I had an issue.I sent an email and they responded within an hour. Really nice.
Review by Rudedog1 month ago
Great help with issues. Immediate response to questions. Thank you for excellent and quick response.
Review by Gilapino Derrow1 month ago
I needed my BC fast. After applying and paying, I realized I would not get it in time. Fast Birth Certificates were great to refund my money even though they did not have to.
Review by Lavangkumar1 month ago
Great company to work with! The customer service is excellent, fast response, took all the stress out of my situation and assisted in a prompt time and professional manner. Highly recommend.
Review by Chrisdownunder Wirant1 month ago
Thank you for your services , I'm glad you did what you did for me, thank a lot! So happy we could resolve the issue, will be doing business with you later on if needed
Review by Merkage2 months ago
Submitted a request but needed to be cancelled. The staff was very responsive, friendly, accommodating and replied back almost immediately. They offered a full refund since it was cancelled the same day.
Review by Neelu Juszka2 months ago
Thank you for a wonderful customer service experience. It was nice to get a quick response to inquiries and questions. Very helpful and pleasant experience.
Review by Pedrohh2 months ago
I ordered a birth certificate and found out my son had too. They responded right away and were extremely helpful. Their customer service was outstanding.
Review by LleonardoQuicho2 months ago
Thanks for your consideration.In dealing with this company I found it to be very fair. They went way out of their way to be accommodating.
Review by Zebina Hasanov2 months ago
A little confusing on the pricing, but customer service template was easy and extremely quick responses. Would use the products in the future
Review by Benmix2 months ago
This company will steal your time and money. My wife tried to get her birth certificate for a job and she never received it.
Here is the narrative that you will experience if you do business with this site:
You will give them your money, expecting a birth certificate in short order. You will not receive anything for two weeks. Finally, you will receive a form from the company that is actually a State of California (in our case) form for you to file and get your birth certificate! This is something you could have done for free yourself.
There is a video from the owner of this company that is pretty interesting. Just go to You Tube and enter "National Positions Success Story - FastBirthCertificates.com - Tim Sanner"
According to ICANN, the owner of the site is the same person, Tim Sanner. His phone number is 650-919-4343.
He talks about how he is able to trust his vendors, it's unfortunate that he is not trustworthy.
Review by RoyBatty2 months ago
I had a problem with my online request and they were very helpful to rectify it. I could not ask for better service.
Review by Saikouro2 months ago
I had a slight issue with my form and payment and they were quick to reply to my needs and took care of my issue immediately, nice to know there are still people out there that are honest and willing to help!
Review by Diyers2 months ago
GovFilings offers prompt service for vital records at a reasonable fee. I would highly recommend them to anyone needing birth certificates etc.
Review by LaPenna Zemack2 months ago
Great communication, very responsive! Quick, complete and easy process. Stellar customer service - THANK YOU!
Review by Anucha2 months ago
I paid for services in early March, for both my birth certificate and my social security card, I waited over 80 days to only receive my birth certificate and not my social security card. They failed to do my order in complete and refuse to refund me for their mistake. Would not recommend this service IT IS NOT FAST OR ACCURATE.
Review by Esibear Pirka2 months ago
I need my birth certificate fast, after going thru the steps it then told me they would send paperwork to fill out and the process would takes weeks and cost additional money. Total over 100 dollars. I thried to cancel as their policy states that they would only refund HALF back but then they never called back OR responded to my emails which I sent within 10 minutes of placing my order. Do NOT use the. They will RIP you off