This will be my second review of fascinating diamonds. I did quite a lot of research on diamonds and stores to purchase from. AGS and GIA certified are the only two to really trust . Like I posted on Google not too many on line places can you call and get personal service for a picky lady. I initially found on eBay. I upgraded with no extra charge the Centerstone for the engagement ring. She is absolutely in love with it and I also purchased one band which they soldered together and everything was delivered faster than expected. The ring is even shinier than the picture does it justice. I chose to upgrade to a .6 carat asscher cut IF quality E color Centerstone from a .33 carat VVSI quality D color princess cut. On my first purchase I was obviously a little hesitant to make such a large purchase online but after the phone call and talking with Raj it put my fears at ease and I went ahead and purchased the engagement ring after reading their policies on upgrading and lifetime warranties. After the ring came I regretted not making a larger purchase in the first place and having to send the ring back to them to upgrade so trust me when I say no one will have any issues making any purchase from them if you feel like I did and want to talk with someone all you got to do is give them a call and they are nice, courteous, and very professional. The service is great and I cannot say enough good things about them I will always purchase everything from this store if they have the style that I like it's a guarantee they will always have my business
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Review by Elficek1 year ago
Very very happy with the ring. Very fast delivery and great communication when they had a stock issue. Refund for the difference quickly issued without issue. Thank you Roger for always answering my questions!
Review by Yongwoong2 years ago
Roger was extremely helpful and patient as I had to make two changes to my order. He helped me ensure I received a quality product and even offered to get it overnight, just in time for my wedding. The package came in a discrete FedExbox and in a super cool ring box with an led and the GIA certification. The pricing was great and I would highly recommend Fascinating Diamonds to anyone looking to purchase their next piece of jewellery soon. Customer service is outstanding as is their products. Thank you for an excellent experience!!!
Review by Jeeplin2 years ago
We bought a ring and were nervous about buying online, but saw only excellent and responsive service. A problem arose (a small gem fell out) and we were worried, but Raj and the FascinatingDiamonds team were phenomenal - better than any other jeweler we have dealt with. They immediately took ownership, arranged to have the ring shipped back, promptly repaired and replaced the stone, and had it back to us in a flash! How they handled an issue speaks volumes about their professionalism. We will definitely buy from them again.
Review by RevKing2 years ago
Our custom bands came out better than expected. The packaging was superb. Also, the process from meeting, designing, ordering and receiving was quick. Excellent customer service!
Review by GoldenBird2 years ago
If you'e thinking of purchasing your ring from Fascinating Diamonds, do not hesitate! I wanted to have my heart-shaped engagement diamond re-set into a halo setting I liked on their website, but wasn't sure how to go about it. Raj was incredible in guiding me through the process. He suggested the appropriate band(s) to go with the setting I wanted (I got two bands, actually, one for each side of the ring), and he sent me a pre-paid, insured envelope in which to send him my diamond. He explained that they specialize in heart-shaped diamonds & settings and that the setting I had selected would be made especially for my diamond. He also sent me some drawings so that I could see exactly what I would be getting & kept in touch via email throughout the process. My beautiful rings arrived in just a couple of weeks. When I opened the boxes, the sparkle took my breath away & the rings truly exceeded my expectations. Thank you, Raj! I can't recommend this company highly enough.
Review by Lightcityscape2 years ago
Great products, good service. Group was willing to answer my questions and was very supportive using the chat feature.
I love the little light in the box...
Carol from PA
Review by Vernis Dafuge2 years ago
The ring I bought is exactly as pictured and arrived in a reasonable amount of time. Delivered via Fed. Ex. with signature required. This made me MUCH more confident it would not get lost in transit. My only suggestion is that it would be nice to be emailed an estimated date of delivery for your purchase.
Review by Silindile2 years ago
Roger from Fantastic Diamonds was wonderful. His care and service was imaculate and I would definitely recommend Fantastic Diamonds to anyone and everyone. Thank you for the great service.
Review by EnglishOak2 years ago
From the very first conversation with the jeweler on the phone to the completion of the sale, I found them to be professional, friendly and very knowledgeable about what I wanted to buy. I purchased a pair of Princess cut stud diamond earrings for my granddaughter. I wanted very fine diamonds and in an appropriate size for a 13 year old. He was very helpful and understood what I wanted. The earrings I purchased were beautiful, high-quality, with GIA papers which is what I had asked for. The earrings were very reasonably priced because I had shopped around prior to my phone conversation with the jeweler. My granddaughter was absolutely delighted with the earrings and I look forward to doing more business with Fascinating Diamonds!
Review by Fenman Derrow2 years ago
Fantastic product, and a lovely ring! I asked for sapphire center-stone rather than diamond, and was not disappointed by the cut or quality. The band is fantastic, the accent stones look nice as well. All in all good to go. Mr. Roger was incredibly helpful and up front. I would recommend this site to anyone.
Review by Mortiky Derrow2 years ago
I was very reluctant to order something online, after going to several jewelry stores to get an idea of what I wanted and going through all the reviews I decided to contact FD. Working with Roger was very pleasant they actually had the design I wanted but with a different center. They were able to customize my ring for a very decent price, quality and timeframe. I love my ring and would deal with them again.
Review by HWoltz Haslauer2 years ago
I worked with Roger in picking out my, now, fiance's engagement ring. He was able to provide a lot of insight and experience. The ring came out better than expected (and he told me it would). Upon independent inspection of the product (I opened it, in box at a jeweler upon receipt - I would encourage anyone else to do the same so if you ever got scammed by on an online jeweler you could prove it or disprove it by opening a "new in box" at a local jeweler that you never opened or exchanged the diamond in the event something did happen with a less-than-reputable jeweler - this was not a problem with FD), the local jeweler informed me "I was lucky," that with 9 out of 10 online orders with respect to diamonds, there are "issues." I did my research before ordering from FD. I did note FD was a member of the Jeweler's Vigiliance Council (listed under Fascinating Facets if I remember correctly). Roger was able to ensure my ring got delivered before Valentine's Day, even sent it overnight as a courtesy so I could get it on Saturday instead of Monday even though this came at greater expense to him. FD is a trusted jeweler. I can say, upon reviewing for maybe close to a month, other jewelry sites, they have the most unique and best selection of engagement rings to choose from and they are reasonably priced.
Roger was also able to do a custom design on the ring; which came out much better than expected. He also provided CAD files. We are still working on one addition to the ring, which I will be happy to update my review once we figure this out. We have received several compliments on the craftsmanship and quality of the ring and centerstone. If you are looking to save money by shopping online, I would encourage giving FD a go. Don't be afraid to ask a lot of questions, Roger will take the time to help you.
Overall, we are very satisifed with the outcome. I am very satisfied with my purchase. Thank you FD.
Review by Lemir Kartushin2 years ago
I couldn't have had a better experience than working with Raj to find an excellent diamond and engagement ring. He was very kind, helpful and did a lot of research on my behalf. It's an important decision and he was so helpful and tolerant of all the questions. I trusted his advice and he made the experience much less stressful than it could have been, and with Fascinating Diamonds' warranties and upgrade offers, there's no worry for the future. We are happy shoppers and will recommend and return!
Review by Demoine2 years ago
Beautiful ring and diamonds colour and cut. Beautiful LED box. Ring realy shinned at night. Whole club was starring at the ring! ****5stars*****
Review by ArthurForce Gianfortune2 years ago
I am so pleased with my ring, excellent quality and service. It was delivered within 5 days of payment.
Review by DJEnvironmental2 years ago
The ring I ordered was as advertised. Phone support was nice and peaceful...a refreshing experience. However, I had to call to place the order because I could not accomplish the order on the website.
Review by Vyx Gotheridge2 years ago
After reading many good reviews, I decided to order an engagement ring from Fascinating Diamonds. When the ring FINALLY came in (paid for next day shipping, but it took over 2 weeks to arrive), it appeared gorgeous and even better than the pictures. After a closer look, I realized the engraving was wrong, as they engraved the WRONG NAME on the inside of the ring. The wedding band was supposed to come with it also, but they failed to include it in the shipment. After numerous calls and emails, they finally agreed to fix their mistake. They promised it would be back to us within 3-4 business days. It has been almost 3 weeks and the ring still hasn't arrived. Horrible company. They make empty promises and they ruined my proposal. When you pay that much for a ring, you think they would at least double check the spelling.
Review by Bafford Welfare2 years ago
I'd like to first state, that I rarely do reviews - but assuming there are others out there, that like me, are tentative to make an expensive jewelry purchase online...I feel I could help ease any concerns you may have. I purchased 3 diamond eternity bands from Fascinating Diamonds & from the beginning I was impressed w/their customer service; Raj (Roger) the owner called me after I placed the order, just to make sure we were on the same page, so as to assure me that my purchase would meet my expectations. I'd like to add that my ring size is not "average", so they actually had to customize the designs I'd picked and they never once complained, although it took more time than it normally would, they kept me updated...it was SO worth the wait! I received all 3 of my rings beautifully packaged and secured w/overnight delivery once they were completed - all in all, it was still far less time than any other custom ring I've purchased. When I opened the boxes, I was overwhelmed & in complete awe...they were all 3 absolutely gorgeous and the brilliance and sparkle of the stones was literally breathtaking!! I finally had the beautiful diamond bands to complete my eternity stack that at one time, I'd only dreamed of! The masterful jewelers at Fascinating Diamonds had brought my dream to a reality and for far less than I could've ever purchased from any other retailer (& trust me, I'm a "researcher", lol). I will forever cherish my lovely diamond bands and I've no doubt that they will one day be heirlooms for my daughter to treasure! I will definitely repurchase from Raj & his wonderful team of artists and I highly recommend them to anyone wanting the luxury of gorgeous, brilliant pieces of jewelry - but at an affordable price!
Review by Ibtasam Szymke2 years ago
The ring Roger made my wife actually sparkles in near dark rooms!! The craftsmanship and quality of the ring is unmatched.
Review by Zhale2 years ago
The ring is amazing, she loves it ! It was above expectation !! Gladly recommend it to anybody ! The host worked with me and made me a personalized one !
Review by Truedog Keefauver2 years ago
My girlfriend loved it and said yes! She was especially happy that it was designed by me. She loves how sparkly it is. Will definitely purchase here again.
Review by Dvonte Doksat2 years ago
The ring they created for my wife was perfect and she was thrilled. We couldn't ask for better service and will definitely use them again.
Review by Asheyy2 years ago
From start to finish, Raj was very attentive and kept me informed. My wife's ring was exactly as promised. Raj even made sure I had the right size crown for the stone I purchased separately from a local dealer. I came back to order my ring from Fascinating Diamonds a month later.
The website is easy to navigate and the ability to customize stones and metal is really high tech. Love it!
Review by Katano Meshcheryakova2 years ago
had an uncalibrated gemstone I needed mounted. I found the mounting I wanted, spoke with Roger about what I needed. shipped my gemstone to fascinating diamonds and in a few days had received my ring mounted with my gemstone. needless to say it met all my expections. highly recommend them and hope to do business with them in the future.