STAY AWAY FROM THEM IF YOU DONT WANT AFTERMARKET PARTS AND ZERO EMPATHY.
I got rear-ended by a farmers insurer. It took them a whole week to give me an estimation, while I was being responsive and fast, the estimation only has one item: take off my rear bumper - If you are gonna spend five days on an estimate, you better do your damn job. Dont BS me about you having other claims, if you gonna spend 5 days, you better show your work. LAZY and RUDE, is what I got from the adjusters at the office. They are out of state, irresponsible, not responding and lazy.
They said my car is in drivable condition so they won't give me a rental while I was waiting for the estimation. I drove the car with my rare bumper pops out for the whole week.
So A WEEK later after the accident finally took my car to the bodyshop. The bodyshop guy is actually nice and he told me the praiser told him holding off ordering the part and they expect "LKQ and a/m CAPA". which means not original parts. This is just a glance of HOW CHEAP they are.
When they finally got me a rental, they really made the enterprise people laugh. The guy at enterprise literally told me, they had contract with farmers & the cheapest car they have is $23. and they quote me for $21, and it is only for two days. HOW RIDICULOUS! I certainly don't care much about the $2/day. But I won't allow myself to take it without a fight.. well,, the adjuster on my claim is out of the office for the week. And it goes to voicemail.
Review by Elecosoft5 months ago
There should be no stars for this one but it was,the only way I could make a statement farmers is a joke it was said once u file a claim your unknown to them how does an other party file a claim on the insured start a claim possess for an auto accident only for the insured to be notified by mail with an. O open claim be told that there is no ins cover then why open a claim if this is true ya dropped my coverage when a auto accident was reported and not by me ask u to send info on policy you say my mail coming back to u no such address put I got the claim letter from u with the same address how's that something going on and I will get to the bottom of it and come out on top never give up and surely don't give in all in the name of Jesus and it shall be done amen
Review by Jaimen Wellnitz5 months ago
Farmers Insurance - Erin Isaac in San Angelo TX, the worst agent, keep billing me for some error they made, talked to them many times, every time they said it was fix, then I got a threatening letter from them telling me that they were going to send my bill to a collection agency, I paid it, because I knew they will just lie, there were many hours I wasted talking to them, and even after I paid it, and called them, they told them, I told you it was fix, a very frustrating experience.
Review by BridgetMac Beeching5 months ago
When dealing with auto insurance, or any insurance, you must be truthful about your address. Providing a wrong address knowingly is considered fraud.
Upon starting my auto insurance with farmers the agent over the phone recorded my address wrong. I called her the next day to point this out and she denied her mistake and said it didn't really matter anyway. What's more is the address she entered into the system DOESN'T EVEN EXIST. What?????? Calls are recorded, and I challenge Farmers Insurance to review my call with the agent. I gave one address and she took liberties to assume I meant something else. It was likely a simple misunderstanding in reality, but the agent refused to admit fault, as if I gave her the wrong address, which is downright silly and insulting to even consider.
When I register my vehicle, you better believe the state will have a problem if I provide insurance documents that list an address that doesn't exist, or the police for that matter.
That was 5 days ago and this issue STILL has yet to be sorted out and Farmers (or Bristol West) have yet to provide me the common courtesy of saying sorry OR fixing their error on my insurance documents - thanks for that.
Review by CMin6 months ago
My experience at Farmers Insurance in Silver City has been excellent. Both Mr. Michael Torres and Gabriel Ramos have been helpful and courteous and prompt. There's never been a disagreement or misunderstanding between us and the same was true of Farmers Insurance in Albuquerque some twenty five years earlier when my auto policy was first started with them there. They are dependable people and trustworthy.
Review by Antoin6 months ago
Farmers insurance gives the best rates for home and business insurance!!!!Arya Agency, Ashburn was so good to me!!!
They provided me with a great coverage,rates and discounts
Review by Adchopper7 months ago
I moved to Farmers after being with State Farm for 15 years due to significant savings. I asked them for a life insurance quote at one point and never moved forward with it. I find out about a year later that the individual who quoted me, forged my electronic signature by using a fake yahoo account to email it to and ended up opening the life insurance themselves in order to get the commission. In addition, they opened a credit card in my name to charge the premiums too! Can you say IDENTITY THEFT? Corporate did finally refund me all of the money I ended up being out - but only after asking me to jump through hoops proving what was going on even though they could see the paper trail in their system. But in the end they refused to prosecute the person who did it. I understand that this was an individual acting on his own - but the fact that Farmers would not prosecute is a HUGE issue for me.
Review by Benyameen Smahi9 months ago
Farmers Insurance - a sad and sorry big-corp full of soul-less agents who have no respect for human life - offered $200, TOTAL, for my pain after my car was hit on Oct. 2, 2017. Along with 5 MRI’s, Farmers ignored my newly discovered Osteoporosis, a first-ever partially dislocated right shoulder, plus the first-ever lump that surfaced in January 2018, which I feared might be cancer. --- Even now, Farmers Insurance continues to withhold fair and reasonable financial compensation.
Beware of Farmers Insurance. Help spare other people from going through a Farmers-Insurance-generated HELL. Get the word out about Farmers Insurance!
Review by RosieZ1 year ago
Nothing but positive experiences with Farmers and their claims department
Review by Miclem1 year ago
CONSUMERS BEWARE!!!! Do not go with Farmers Insurance. We had a house fire May of 2017 farmers promises it would be an easy process but they did not advise that we would have most of our property stolen, what we have left devalued, that we would have to purchase replacement items then submit a receipt for possible replacement, get kicked out of a hotel in the middle of renovation or not be paid out for the full cost of renovation. This has been the worst experience ever. Not to exclude being forced to open a new claim for our items stolen under this claim and come out of pocket on the deductable in order to retrieve any possible replacements.Maria Gaines out of Oklahoma City, OK is the rudest and insufficient agent ever.
Review by Broske2 years ago
They need away to be able to put 0 stars. This is the most horrible company I have ever come across in my whole life. Their client caused an accident and I received major bodily harm. Their client was 100% at fault. They refused to cover the whole cost of my rental car. They didn't want to pay the full amount of my medical expenses, so I hired an attorney. Even with an attorney they fought tooth and nail to screw me out of thousands of dollars in medical bills. Farmers needs to take responsibility and pay out fairly for their claims. I was a victim of their client and Farmers should have stepped up and taken care of my injuries and property damage fairly. If Farmers wanted to be compensated for their loss, they should have gone after their client....not the victim.
Farmers Insurance is rated 2.0 based on
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6301 Owensmouth Avenue
Woodland Hills, CA