Farfetch Reviews

One sunglasses missing
I have ordered 2 sunglasses, and only one came. The box was small so it was not possible to put both in them, even DHL have confirmed that-but still fighting more than a month for a refund. And nothing...

Brand clothes for children and teenagers, all items are original!

Loved shopping here!! My mom recommended the site and I’m so glad she did. Order and delivery was very nice and smooth. Thank you!! Can’t wait to wear my new bikini.

great service, fast shipping and fast delivery. Thank you

So, I bought a pair of heeled Prada sandals for my wedding next week. The sandals are bought through Farfetch and shipped from Dover Street market in London. Everything went smooth until I received the sandals. I paid 565 GBP for the shoes and they look used. The sole is scratched, the leather inside is dirty and you can even see where the toes has been. Farfetch offered me a 10 % discount or a return and a 20 GBP discount code. It is the last pair and I need them for my wedding; however I feel stupid paying full price for a pair of used sandals. I would expect a better deal.

The best experience ever

Perfect service, easy ordering process and fast delivery without any complications, not my first order and for sure not the last :) thank you !

I ordered a Yeezy and couple of polo shirts and I received them after a week and they fit great. Even though the pandemic is affecting shipping services everywhere, still I got my Farfetch purchase faster than things I bought here in my own country.
Thank you so much Farfetch

Efficient
Nice packaging

I've never had shipping so fast in my entire life, from the UK to the US in less than 24 hours. 5 stars A+++

Ordered a pair of trainers got wrong ones had to reorder guess what same thing again bunch of doughnuts work there crappy customer service also. I was given a code for the bad service guess what they give me? A free delivery code hahahaha

Due to the current situation we are all facing ,
I have hesitated several times to submit any online shopping... but since I trust Farfetch and all the stores partners I couldn’t resist

I was really amazed by timing of delivery two business days only!!

Thank you for the professional services

Regards,
M.Kubi

Farfetch always gonna be my number one

If I could give them 0 stars, believe me I would. Placed an order on their website last night which were a pair of jeans I purchased on their website. Before I had placed the damn order, I checked to see if my size (33) was available which it in fact was in stock. "One last one available", was what the option of size 33 read beside it. I placed the damn order and was much content and excited that I managed to luckily choose that last size (33) before it was sold out. A few minutes ago today, I noticed that I received an email message from Farfetch. The message read "YOUR REFUND IS COMPLETE". The message lead to me being confused so I decided to call Farfetch to get some clarity of it's meaning. When I called, I spoke to what seem to be a French man and he next gave me terrible news. The news was that since I first signed up with Farfetch, my payment did not go through all because of me signing up to becoming a member to purchase the jeans. Next, I asked him if the jeans were available in size 33 when I first placed an order and he said "no Harry". Then I told him then why would Farfetch be so misleading and add on their website "One last one available" if they really didn't have the size 33 of the jeans in the first place. After that, he goes on to lie to me over the phone and say that the jeans in size 33 were in fact available but that some other customer purchased them right after my payment did not go through. Last, I got upset and informed that man that I will leave bad reviews about Farfetch in just about every website I know!

Quick shipping, good customer service. Quality product

Excellent service!

Shopping with them was smooth however my order was cancelled as the concession ran out of stock which was support annoying however the customer service assistance was great help. Initially my order was taking long to be processed and dispatched so i contacted customer service and they confirmed there was a hold up and however the item will be shipped and they’ll contact the concession to see what the hold up was and then I checked the site and then it said order cancelled and I called customer service and they confirmed this and said my refund was will be processed in 24 hours, which it was. I would order from them again but they need to know what they have in stock and send emails if and when they cancel orders. I hope my item comes back in stock!!! As it was a GOOD discounted price!!

I am really happy with the logistics to the USA. The selection of items and pricing fit me very well.

Super fast delivery, great product, loved it.

The service was perfect.

I love the shoes, what is arrived in the beautiful box.😚

No iphone 11 case available, 11 pro case could not fit my 11.

Farfetch has never disappointed! Great website interface, fast shipping, and my items always come in perfect condition. Looking forward to my next order from y'all!

Great Experience here

Excellent, TOP site !