Excellent selection of top brand name fashion and accessories. Website is easy to navigate. Very quick delivery service. I would continue to use this site.
Review by Anniekmm Bathich2 weeks ago
super fast :) thank you!
Review by SkylarCastaneda2 weeks ago
First time purchaser. I am extremely happy with the experience. Good communication from the company made it easy to track the arrival of my new Veja sneakers.
Review by Pikunis2 weeks ago
perfect item, excellent delivery
Review by DeEzNizZeLs2 weeks ago
Farfetch you rock! This is the website that made my life so much easier. I don’t have to go and deal with busy stores instead here we have farfetch where you can actually find so many cool and unique items. I just love it. Also, when you call them their team is on point and super professional.
Review by Giardinie3 weeks ago
This was not my first time to purchase from Farfetch. Quick response and delivery, as always.
Review by Pawares Sruey3 weeks ago
I’m so disappointed with Farfetch. I ordered a bag which they shipped through DHL. DHL has misplaced the bag over 10 days ago or it got stolen and Farfetch wants me to wait a mandatory 14 days before giving back my money! In the meantime I’ve missed out on all the sales and I could have easily bought what I wanted elsewhere
Review by MalloryPilcher3 weeks ago
My third order from Farfetch and has been completely flawless, items exactly as described, sizing is accurate and fast shipping.
Review by GotWhatIwanted3 weeks ago
Damaged and dirty box, dirty shoe bag, shoes worn.. I understand shoes get tried on but there should only be so much wear on items sold as new. bought for a present, obviously very disappointed from the condition received. I was offered a full refund however as stated item was required for a present.
Review by Doggymummy Cajova3 weeks ago
NEVER RECEIVED ORDER! Their customer support team is a bunch of crooks.
Ups lost my package. And ups paid farfetch to refund or replace me: however farfetch is withholding my refund whereby profiting from the claim payment ups sent to reimburse the customer.
Taking farfetch to small claims court
Review by Atrail3 weeks ago
I have bought numerous items from Farfetch and never had a problem with delivery. I purchased a $1,500 coat and they sent it to the wrong address (west 71 rather than East 71) so it was not delivered the 24th. I was told by DHL it would definitely be here the 26th. I informed Farfetch of the problem on the 24th. I did not get it the 26th or the 27th and all I received from Farfetch was an email saying they would get back to me in 2 days!!!!! Do not buy from Farfetch if you need something delivered in a reasonable time or if you want attentive Customer Service. There are numerous online high quality internet sites with great customer service and quality products.
Review by Jmx Derrow3 weeks ago
Excellent service, reliable app, quick delivery with updated tracking👍
Review by Sethekeli3 weeks ago
Do not use this website for Gifts or xmas presents, because if they dont fit and you need to exchange them you only have 14days to do so. So if your organised like me you get penalised and an exchange declined.
Review by PersonPersonPerson Coendoz4 weeks ago
Delivery service let’s them down so much, no good selling things that don’t make it to customers on time, UPS are absolutely terrible and they make Farfetch look terrible, I wanted my items for New Years Eve, I ordered them before Christmas and now I’m not going to get them! Terrible service!
Review by Bazbro1 month ago
First time purchasing from FarFetch. On black friday sale, bought a Kenzo shoe which is close to 50% off retail price including shipping and VAT if any. Turn around time 4 days. No issue on payment unlike Mr. P(not that I'm complaining they can't confirm my cc used with their cc agency).
Price without promotion isn't as competitive as other platform. However will definitely make purchase again with promotions!
Review by Pocahontus Kisselmann1 month ago
horrible customer experience. I was waiting for my order for 2 weeks and then after that they cancelled it, offering 10 dollar gift card.
Review by DStefano Douthie1 month ago
worst return experience. So i returned an item on the 29th of november (it was picked up on this date) and on the tracking it said the package arrived at the sender on the 3rd of December.
Right now is the 19th of Decemeber and the return still hasn't been processed. the only reply they can give me is we will look into it for you and they want me to wait at least another 14 business days??
Review by CapeCodMem1 month ago
We placed an order over two months ago. They quickly charged for the order. But still no package. We have written many emails and they still have not resolved the issue nor given us a refund
Review by Radziecki Topcu1 month ago
It was only twice I have ordered from Farfetch, everything went smoothly for me. The order was confirmed in a matter of minutes, shipped the next day, got them the third day in perfect condition. Definitely would buy again from Farfetch!
Review by CTrider Derrow1 month ago
good quality and exellent services
Review by SuesueT1 month ago
Terrible customer service. Item never received and customer service couldnt guarantee that I would get it and their response was that they will try to get it returned. Obviously not the level of service you expect from a luxury item retailer.
Review by Kclements1 month ago
Review by TimSh1 month ago
Don’t buy from this scam site, Far Fetch is an apt company name, as it is far fetched that you will receive your paid for order. After not receiving my order, an investigation by these shamsters found I was a liar and a thief, as their investigators found nothing untoward. Surprise Surprise.... Be Warned
Review by Hendie1 month ago
Hmmm. I just ordered 3 items and they arrived very quickly. The two items were on sale but I am a bit afraid to say that I am suspicious of the authenticity of a Rick Owens jacket I got. It arrived with some pieces unattached! and i can’t seem to put it together.
Also for the 1500€ i paid I can’t say the packaging was up to par..
Overall it seems ok but I have a few question marks for now.
Does anyone else question the authenticity of their products!?
Review by Sentoryu1 month ago
authentic good, speedy service , great customer service experience..not only this time but each time i purchase from farfetch ! thank you !