Soon as my mother in law went to nursing home, not of her own doing, they served foreclosure papers to take house! Don’t deal with these people. Not only that, but my mother in law took loan for 240,000 and Finance of America is saying she owes 585,000, when the house isn’t even worth that much! You will regret dealing with these people!
Review by Downup Mahoney1 year ago
MY BUSINESS DEALINGS WITH FInance A OF AMERICA WAS ONE OF BEST RELATIONSHIPS I HAVE ENCOUNTERED WITH ANYONE.THESE PEOPLE WERE OVER THE TOP IN THEIR EFFORTS TO ACCOMMODATE THE CUSTOMER IN EVERY WAY.I RECOMMEND THEIR EXPERTISE TO ANYONE WHO IS CONSIDERING A HECM.
Review by Carolavon Derrow1 year ago
they were helpful and friendly
Review by Detntqueen1 year ago
Our experience with Finance of America Reverse was great. We had a wonderful loan consultant, he was extremely knowledgeable about reverse mortgages and was there every step of the way.
Review by Bafford Derrow1 year ago
Review by Wizilon Hohbaum1 year ago
When I first spoke with I believe the man's name was Troy, I told him I wanted the money to fix the roof and pay off credit cards I used to do other repair jobs. After inspection, I received notice that the floors and carpet needed to replaced or repaired. We intended to replace the carpet anyway. I didn't see anything wrong with the wood floors and your inspector did not mention any of this to me.
I have received estimates on the floors and chosen my companies. Now I am told that I will have to pay these companies and upon passing inspection, the money would be released to me. If i had the money to pay for these repairs myself in the first place, I would not have needed to apply for this load.
Review by Geared1 year ago
My experience with Finance of America was great.
Review by Shamgrat1 year ago
It seemed like it was the first reverse mortgage these guys have ever done. Way to many requests from underwriting that should have been anticipated. Not at all flexible! Took 6 months to close the loan. When dealing with an elderly person with a handicap a little sympathy and support would go a long way.
Review by Maiah1 year ago
From the start to the finish, with just a couple minor issues that were quickly resolved, this was a very good experience. Will recommend to others.
Review by Gapforce1 year ago
The whole transaction was excellent. Carol was great in keeping us informed. Everyone was so efficient from the Notary Service to the Appraiser and Title Company. Our loan closed quickly and we were very pleased with the service. Highly recommend Finance of America Reverse.
Review by Hermesmerized1 year ago
Every person at the company was incredibly professional and helped me step by step through the process. My contact, Tim Cranston, was informative and especially backed up every fact and detail with examples and third party support who confirmed his information. He also gave me time to research the product and discuss it with my family. Then when I made the decision the rest of the process was so smooth. There we some minor "right hand , left hand" confusion at the end, but nothing that didn't get sorted out right away. All in all, I was very satisfied.
Review by Pocogatita1 year ago
I had a very complex loan involving a Family Trust settlement and the first lender I tried didn't have a clue as to what was needed and really didn't seem too interested in finding out. I had previously obtained a quote from Katie May at Finance America Reverse (FAR), and their numbers were in the same ballpark so I called Katie and she had the loan transferred to FAR.
Boy, am I glad I did! Not only is Katie a true professional, but she and her team were able to not only find out what was needed (and believe me, a Trust situation is VERY complicated), but obtain the necessary documents and send them to me.The entire process went very smoothly and much faster than I had expected.
If you think a Reverse Mortgage might be right for you, do your homework first and find out as much as you can.Then give Katie a call.
I had an excellent experience dealing with her and Finance America Reverse, and can wholeheartedly recommend them.
Review by Rise Miqdad1 year ago
Review by Ashby Crassier1 year ago
Far exceeded my expectations with regard to rapid response to queries, rich and deep explanation of any and all matters preceding and during the process of exploration and process. The whole experience from intiational contact to availability of funds went smoothly and without impediment. America Reverse personnel were friendly, informative, patient and, dare I add "cheery". I will recommend them to anyone with whom I come in contact thinking about a reverse mortgage.
Review by Waldemiro1 year ago
William Bowman was my RM loan advisor. I was pleased with him up to the point where he lied to me regarding the appraisal fee, as he mentioned he/Finance of America Reverse, would "Take Care" of the appraisal fee as a ploy to get my business, but that was a lie. When I received my final loan documents the appraisal fee was listed as my cost. I spoke with William about his statement of “I'll take care of the appraisal fee”, and he stated that was only if I decided to not go with Finance of America Reverse. I don't like to be lied to.....watch out for deceitful people.
Review by Suyoung1 year ago
Saved us from losing our house! Process was difficult, always one more thing needed and took much longer than expected
Review by Annoxx1 year ago
Our representative Michael Kagan was very helpful and responsive to any questions we had and followed up with answers that were not readable available.
Review by Jurrie1 year ago
I was very pleased with the whole process. They explained everything clearly. We did everything from our home. The actual closing was extremely quick. I believe it would have happened within 3 weeks but I delayed it by a week by being out of town. Even then they offered to send someone to me where I was going to be if I so desired. I chose to wait until I was back home.
Review by Cooker Lefkas2 years ago
Enjoyed my agent that walked me through the whole process
Review by Csimms2 years ago
Your company is far excrement in
Customer service than another company my son was working with that was rated high ??? So to our advantage he found you and your wonderful employee who was honest up front above 3 other companies my son tried at the last minute to test the waters as the saying goes !!! We. Are completely
Satisfied and he is helping another friend who has no one too be concern for her so as we spoke we said what happens to the other people who have no help like we found with your company. They fall
To the dad's or tv advertising etc etc
Not knowing that the actors are paid
For their sales pitch !!!! Thank you
For being honest and giving your
Wonderful help to us. Grace Smith
Review by Marmir Daunais2 years ago
Staff was very courteous. Reviewers made us jump thru too many hoops regarding our solar system.
Review by Hyeunggeun2 years ago
Service was good as long as you got dedicated rep....Unfortunately we had a dud who we found out was let go during our process ....we wondered what was taking so long only to find this out...However once the manager took over every thing went fine.....
Review by FieryHunter Asad2 years ago
My experience with FAR was fantastic. I expected a reverse mortgage to be more difficult, but was surprised by how smoothly everything went. Easiest and quickest refi experience I've ever had.
Review by Fellina Bagha2 years ago
Mine went like 'clock work' from day one to closing.