Jordan was very helpful, going above the call of duty, to help answer my questions. Thank Jordan.
Review by Serio Síocháin1 month ago
Jordan was so amazing, helpful and made the process less stressful. Thank you so much.
Review by Sidrena1 month ago
David was very helpful on a difficult change needed in one of our airline tickets. Excellent communication!
Review by Naksh Kle2 months ago
Very friendly and helpful. Great service provided!
Review by Laylana2 months ago
Jordan at FareDepot.com was extremely helpful; provided friendly and efficient service to book my flights.
Review by JoadeyCustomer2 months ago
Dear Fare Deport it was an emotional journey for me with lass minute immigration issues but the help of Harry was above and beyond. You are lucky he works for you. Thank you Harry if there was anything above excellent I would have selected that
Review by Matf2 months ago
Worst experience ever. They showed very less fare for a flight booking. Then when we booked it we got an email saying e-ticket will sent after confirmation with the airlines. After about 18 hrs they send a pathetic email saying fill this autherization form ,write your card details, blah blah so we can confirm ticket booking. After doing all of this they send an email your ticket has been cancelled because of overbooking which is a nonsense reason.
Review by Montañero2 months ago
HELLO , I BOOKED A ROUNDTRIP TICKET FROM YYZ (TORONTO)TO DEL (INDIA) IN ECONOMY CLASS WITH A STOPOVER AT CDG(PARIS) IN OUTBOUND FLIGHT AND AT AMSTERDAM IN INBOUND FLIGHT . I WAS SO SCARED THAT FAREDEPOT.COM BEING AMERICAN WEBSITE WILL CLEVERLY CHARGE ME IN USD $ . SO, I SCHEDULED A CALLBACK AND WHICH COMES WITHIN SECONDS . JORDAN CLEARLY ASSURED ME THAT MONEY QUOTED ON THE WEBSITE PAGE IS IN CAD $ . HE OFFERED ME DISCOUNT OF $ 2.OO ALSO IF I BOOK WITH HIM ON PHONE. SO I AGREED . HE CALLED AIR FRANCE about WHAT MY HUSBAND'S NAME SHOULD BE ON THE TICKET as my husband doesn't use his surname . it took him a while to do this as airlines call centre was busy. jordan , by the end of the day helped on phone how to do the payment by canadian credit card ,constantly kept calling me e-mailing me to get the work done step by step.he made sure my address ,phone no.,e-mail address, name , DOB are all correctly spelled. service provided by him was so friendly ,honest ,transparent ,fast with great patience .best thing is that i got the ticket soooooooooooooo cheap. there were no hidden costs. baggage allowance per person ,flight ,terminals ,cancellation AND date change charges were clearly mentioned , e-ticket was issued on the same day . transaction receipt came within few mts. transaction was posted on my credit card account in less than 2 days. price charged was exact to cents.
website was very user friendly . it was my Ist time using it ,but i'll recommend it to everybody .my booking showed up on airfrance & KLM websites with my booking ref. within few hours of my booking after payment . I'LL REPEAT THE BUISNESS WITH THEM IN FUTURE ALSO . THANKS TO JORDAN AND HIS TEAM (FLIGHTDEPOT.COM).
Review by Speedlo2 months ago
Aaron was helpful in getting the ticket booking done smooth.
Review by CustomerBeverley2 months ago
Very attentive and helpful. Checked back to make sure we had exactly what we were looking for.
Review by Julinna2 months ago
Nelson is always helpful!
Review by RemynRay Ngcapu2 months ago
Review by Pershia2 months ago
FareDepot done great job for my international ticket.
Nelson and team members helped me on booking and clarified all doubts .
Looking for future bookings with FareDepot.. Thank You 🙏
Review by Ijal2 months ago
After comparing with other websites, we realized we saved more than $1000 by dealing directly with Faredepot. You have to follow up with them after you pay yo make sure your ticket are good, but everything went smoothly so I will recommend.
Review by Amadahy2 months ago
I was very happy with Katerina I call she explained me everything very nice and very fast ..she help me with everything Ji.. I will always use you’re servise ... Thankyou sooo much 😁👏👏👏👏
Review by VladimirNadot2 months ago
I appreciate the help
Review by Laxit3 months ago
Thank you Katherine for patience and finding the right itinerary
Review by Bafford3 months ago
A month ago (June 2019), I booked a flight from Ottawa to Bangkok with my mom. The flight had an airport change on the way back from New York to Newark. The agency claimed that 3 and a half hours were enough to get from one airport to another; however, that wasn't the case due to customs and baggage claim. It was on a Monday afternoon and we got stuck in the traffic going with an airport taxi. We arrived 45 minutes prior to our flight. We were told that we're too late as international flights take an hour of booking time before the flight.
The airlines barely wanted to book another flight for the following day 24 hours later. The hotel and the food was on us. The following day, we stayed at the airport for 16 hours, hoping to catch an earlier flight. The flights to Ottawa were cancelled during the day. Our flight got delayed until midnight. We were very exhausted and humiliated. My mom's feet were swollen. I was late to work 2 days. We couldn't recover 7 days after that.
Once we called the agency, they told us that it was our fault that we missed our flight. How is that possible when we ran through the customs and took the most expensive/fastest way to get to the other airport??? There was just NOT enough time to make it on the flight. It was a HORRIBLE experience, no refund and we're definitely never booking with FareDepot again. The agency shouldn't be selling tickets for flight with 3 and a half hours between airports on working days in the afternoon!
Review by Wrigan3 months ago
I don’t usually write reviews but I had to take a moment to acknowledge the fantastic job done by Jordan. I have a flight departing in only two days and I needed a vital correction made to my booking reservation. Jordan did an awesome job in helping to ensure I did not miss my flight, by going “the extra mile” to ensure my booking reservation was completed accurate and that I received it expeditiously. His efforts will allow me to make my flight to Doha! Words cannot express the gratitude I have for Jordan and his tremendous efforts! I only wish that more agents cared as much. Thank you sir! Because of your efforts, I will definitely be a repeat customer!
Review by Guwei Dipi3 months ago
Great service and great prices, Nelson did an excellent job on helping me today! Can highly recommend
Review by ValerieE3 months ago
Good Customer Service
Review by Oyekunbi Färberová3 months ago
Alan smoothly helped me in solving the issued I had regarding the refund of my cancelled ticket.
Review by RomanaV Swanteson3 months ago
Due to a change in flights, I discovered I only had 10 minutes between my international flight from Frankfurt and my connecting flight home to Kansas City. I immediately phoned faredepot and Alan took care of the problem and rescheduled our flights with a more acceptable time between the flights. Many thanks to Alan for his assistance!!!
Review by Hhcustomer3 months ago
Due to a change in flight,I had only 3 hours to get it done.I called Faredepot immediately and Kevin took care of the problem.He rescheduled my flight within one hour time period.many thanks to Kevin.
Review by Abdusalaam Nevanpera3 months ago
I had booked a trip to europe with a layover in Atlanta. I noticed that the 2nd flight from Atlanta to home was no longer showing up so I contacted FareDepot and I had the pleasure of speaking with Alan Morgan. He immedidately took action and informed me that the flight had been cancelled by the airline. He then explained to me about the next steps he would take to get me another flight. He was so incredibly helpful, calm and respectful, and very nice! Thanks Alan for all your help, I received the new tickets a few hours after I made the initial call to Faredepot!