The mobile website is just plain awful. It won’t actually let you pay for anything. And even if you do get through to the payment page it will constantly tell you that it was unsuccessful. I sent 2 emails which I received “automated” responses for 48 hours later saying they would be in contact within 24 hours, which subsequently took a week. When I did receive an email response it was less than helpful. This all being said, when I called customer services they were helpful, however by this point I had already been waiting 2 weeks for an order that was cancelled.
Review by Elisabete2 weeks ago
I still haven’t received my parcel, having ordered it 2 weeks ago and with delivery of 2-3 days. Customer Service has not responded to my inquiries either.
Review by Promothash Camarotti3 weeks ago
I ordered a sports jersey on 17/9, I then received a shipping email on 19/9. By today, 26th, the shirt has still not been delivered, this is despite the website stating delivery will be between 3-5 days.
Review by RoryO3 weeks ago
Very impressed with the speed of delivery,item was perfect
Review by Shuroya3 weeks ago
Estimated delivery date completely wrong. Contacted them two days ago to find out why and how long I’d have to wait, I’ve had no response
Review by Ekemp Terfaia3 weeks ago
Very quick delivery and a great product!
Review by Kleuzi Huenchul4 weeks ago
Fast delivery, good prices, great customer service regarding issues.
Review by Joeystl GradIOSH1 month ago
Sizing is accurate, delivery was very quick... I would recommend to anyone and will be a returning customer
Review by Tecola Sulovic1 month ago
Product still not arrived/ still awaiting a response from customer service team
Review by Calice Graverson1 month ago
Fast service, kept informed all the way. Received in 2 days!!
Review by Ikhlaaq1 month ago
Ordered jersey and then 3 days later asked if I could cancel. Woman on phone said yes no problem. My order disappeared of my account and thought all was good. 23 days later I receive a email saying my order is being dispatched!? No refunds can be given now either. Joke of a company and I won't ever order from them again. My advice avoid
Review by Colney Idhede1 month ago
Jersey is great, good quality! However be careful when you are paying for shipping. 1 day shipping is not as it took me 5 days to receive my jersey, it was a last minute order as a present and came too late. If you want a fast delivery look elsewhere. Also customer service would not refund me for paying 1 day delivery, I won't be ordering again.
Review by Kaleemullah1 month ago
My refund has apprently been lost. Which even my bank says is impossible. Now forced to get my bank involed what should have been a simple refund.
Review by Andriny Goslee1 month ago
Fanatics always delivers, prices are on point (particularly in the sale, holy moly) and haven't had a single hiccup with the deliveries either.
Nothing to complain about, great way for the fans of American sports to get kitted up in the UK.
Review by Dreamslove Enfantie1 month ago
Really good quality and fast delivery - I’m still waiting for something from the US so I will re-review under the name ‘Otis’ if you want to see the full review of my order.
Review by Danatoofyee1 month ago
Good company,great fan products.
Review by Leyth Derrow1 month ago
Terrible all round.
Seriously look elsewhere.
The item took over a week to arrive with a delivery option of 1-2 days.
The wrong item was received, Fanatics denied it was incorrect, then agreed it was wrong. Then advised it’s a known issue and that they want me to keep hold of the shirt and await further correspondence. No one has rang back. I’ve requested a manager call back, nothing again. Managed to get in touch with them via twitter after raising issues with their service via that platform and requested me to DM them the details. Guess what... no response.
Review by Betseycollins Molinero1 month ago
Easy to order on line and item was delivered a few days after ordering and Ibwas kept informed of the delivery process
Review by Liybah Biyria1 month ago
Always first class service and delivery
Review by Doriya Jeunehomme1 month ago
Left the idea of buying a jersey a bit late...
However, I ordered my jersey online on the Thursday and received it by the following Wednesday. When I had concerns about the whereabouts, the customer service team were superb and assured me my order was going through the regular process and that there was nothing to worry about.
The jersey itself is fantastic and is everything I wanted when I made the order!
Very happy that I'll have a jersey to take with me to the Panthers game in London!
Review by Touransilver1 month ago
The hoodie looks different and it is grey colour. On the web is blue
Review by Lavell1 month ago
Delivered within announces timelines and great price. Did not have to contact them for anything else.
Review by TNMaid1 month ago
Great product.....terrible delivery service!
Review by Mindymoo1 month ago
A good choice of Vikings gear. The weekly offers are great & the service is slick. Well packaged & arrived on time. Finding the choice of NFL stuff this good is hard to come by in the UK. SKOL.
Review by Mrsjb1 month ago
Order did not arrive for 3 weeks and customer service teak did not help
Our reviews are aggregated from multiple sources to give you the best overview about fanatics-intl.com.
Fanatics isn't just our name. It's who we are—loyal, passionate fans, dedicated to our favourite teams and to the sports we love. That's why we're honoured to be able to offer fans the world's largest collection of official sports apparel from all the leagues, teams and players you love.