We collate all the best reviews from around the Internet so you can view them in one place
Review by Kimberly J.6 months ago
Excellent communication and reliable shipping! This is a great store to find Tern folding bikes and compatible accessories at competitive prices. I will continue shopping with them in the future.
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Review by U.S9 months ago
Everything was great and on time.
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Review by Lori Dirks10 months ago
Completely unreliable. Took my money online for an expensive bike. Sent me a shipping notice. When it didn't arrive a week later I called them and they said it would ship the next day. When I pressed them about why it hadn't shipped already they told me that they never had the bike and refunded my money. Why did it take a week and a phone call?
Untrustworthy.
———No. They did not make a mistake. They had both bikes online (Black/Black and Black/Black Lacquer). They took the one I ordered offline and sent me a shipping notice after I paid. For a week I waited for the shipment to arrive. If they could not ship, I would expect them to contact me and proactively refund. They did not try to contact me to tell me they did not have the bike. They just sat on their hands. Then they told me they would ship it tomorrow. They did not give me a refund until I called.
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Review by Holger Dietz1 year ago
Es hat alles super funktioniert.
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Review by Gabriel1 year ago
Good service, fast and reliable!
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Review by Mr Gerardo Artola2 years ago
Perfect service. Items in perfect conditions and delivered promptly
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Review by Giuseppe Rota Stabelli2 years ago
All OK. Fast enough considering that I am in Italy and they ship from Germany.
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Review by Paul3 years ago
Perfect ! Quick delivery, a lot of protection in the box. I ordered additional accessory for my Tern D16 (a low rider carrier) and was really happy to see that it was already assembled to the bike. Great service, these people know their job.
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Review by Andrea Lülf3 years ago
Alles top! Danke
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Review by Younes Kabbaj3 years ago
Great service. Efficient and fast. Excellent packaging. Product as expected. No surprises.
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Review by Maciej Sikora3 years ago
Bike nicely packed and well prepared for first ride.
Very fast shipment to Poland.
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Review by Luca3 years ago
amazing service - very friendly - super fast
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Review by Richard Goulden4 years ago
Excellent service
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Review by Eve4 years ago
I've had the pleasure to do order a bike from FraltradXXS. They are very knowledgeable and friendly. Would recommend.
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Review by LUCIAN BELCIANU4 years ago
Very good and professional!
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Review by Johannc14 years ago
Postage though very expenxive.
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Review by Anita Rowley5 years ago
Really the best!
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Review by HENRY NICOLAS5 years ago
Fast delivery, good communication. Alles super
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Review by Ilja Waege6 years ago
I found the website on google because of a very well priced Dahon bike. I don't understand German, so i send them an email with my intension. Got a reply with instructions, i choose to use the webshop. Fast payment, fast delivery (couple of days at the most (Germany to Belgium)
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Review by Robert Lederman6 years ago
Ordered a folding bike online, I had several questions and the company responded very quickly. Delivery was within 2 days and bike came fully assembled
A very happy customer
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Review by Tomas Hjalmarsson6 years ago
Good and high quality in all moments. Really liked the safe payment modells for cardpayment. Was really impressed of the Quick delivery to Sweden from Germany.
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Review by Jocelyn Yang6 years ago
The bike makes constantly noise and that's weird because it's completely new. I went to a bike shop and asked around and they said it's because of something in the front wheel. (I don't really know what they said actually, apprently my German is not that good) Also, I was riding it for the first time and I heard something falling off. And it was a screw nail. Two of them just fell off somehow and I lost one of them. Now, I can not fold my bike completely and that's bad because I bought it for it to be compact and all that. I will never buy it from this shop, but maybe it's just me since there are some good reviews here. But yeah, it was really disappointing.
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Review by Andrej Skulj7 years ago
I had to communicate by e-mail, since Slovenia wasn't listed on webshop. Never the less I've recieved even more information this way and easly decide for purchase.
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Review by Matthias Schrolls7 years ago
s.o. alles ok
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Review by Cecilia Raud7 years ago
We are thrilled over our new Dahon Vitesse D7 HG. They are easy to fould and really nice to ride on. Seems to be a good quality.
The service from FaltradXXS was perfect and we hade the bikes delivered to Sweden only after three days.
Cecilia and Magnus Gartorp Raud
Uppsala
Sweden
