We collate all the best reviews from around the Internet so you can view them in one place
Review by Mr Barrett5 years ago
I have been in catering and cooking for 37 years, these pans give me a reason to carry on cooking. They are solid well made and easy to clean.
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Review by Mr Thompson5 years ago
Excellent customer service, prompt replies and correspondence.
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Review by Miss Rahman5 years ago
The purchase was simple, and I bought it at a sale which is even better! The express delivery was incredible. I was notified via email and text of each step that was taken, until the delivery was made. The product itself is stellar! I'm in love with it and I will continue purchasing from Falk in the future!
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Review by Mr Mcvitty5 years ago
Received products on time and very impressed with the sheer quality, also excellent informative service..
Thankyou
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Review by Miss Mcquillan5 years ago
I took advantage of the try me half price offer. I could not believe the weight and quality finish of the saucier pan. It also arrived within 24 hours at no extra cost . Although they are expensive they are definitely worth it and I'll be adding to this over the next year to have the full set .
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Review by MABB5 years ago
This is the best cooking pot I have ever used. The quality is outstanding. It takes cooking into a new dimension and we will make sure to tell family and friends about it all over the world. It makes one feel like a 'Chef'.
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Review by Matus Kalisky5 years ago
I was still undecided when I contacted Falk as I was choosing our first copper pan. However the level of support, flexibility (discount transfer to different product) and friendliness made it a pleasure to select the right pan. And all that in a short time without delays in communication.
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Review by brunanburgh6 years ago
One happy wife, thank you.....
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Review by Cookie6 years ago
When conditioning the pan by warming some olive oil in it, I was struck by a remarkably good smell wafting through the kitchen. I don't think this impression was just a placebo effect related to my pleasure at handling this beautifully made object. More likely, it resulted from the gentle and even way the oil was being heated through the copper. This pan seems to me to combine the traditional advantages of copper with modern technology (allowing the advantages of a stainless interior) in a very appealing way. I sought this out for risotto making, at which it excels. But I can see it becoming addictive for making sauces and even for scrambling eggs. In short, I'm delighted with the product, the introductory offer, and, last but not least, the excellent customer service. Now I've got a 24 cm one on my personal wish list...
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Review by Mr Jon Jessop6 years ago
Great advice regarding shipping and full support all the way from customer service, very responsive and go out or their way to help. Treated more like a friend than a customer. Outstanding. Highly recommended for both products and company.
Keep up the great work.
Kind regards
Jon
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Review by Mr Wilson6 years ago
My wife bought one pan for me this Christmas after I had mentioned how good the professional copper/stainless-steel pans were that I had used when on a cookery course many years ago. It was from the saucier range (18cm) and looked so beautiful I was immediately hooked. I have used it daily for my breakfast porridge; a job that can easily scorch a pan & turn the contents into a mess that sticks like cement. But this pan does the job so well my porridge actually tastes better and cooks much quicker! By immediately filling the empty pan with cold water, whilst I eat the residue becomes easily removable with a washing up brush much better that my previous non-stick coated, heavy-gauge porridge pot. Within days I purchased another pan from the saucepan range this time (20cm), to use daily for rice, spuds & pasta (for 2 to 4 good eaters) and hope to build up a collection in the future.
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Review by Myrna Henson6 years ago
The service is just great I wish every company had such a great service. Thank You
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Review by Mrs Julie Kelly-Howard6 years ago
20cm casserole pot with lid was perfect in size and construction. Brilliant buy ! Good price !
Looks great and is easy to use and maintain. So happy with this item I am hoping to buy another one....hoping there are some left..
The assistance of the company in making sure my item was delivered to me because of my error on the address was excellent and contact was maintained throughout until it was delivered to my door. They are kind and courteous and care about their customers.
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Review by Simon6 years ago
This is my first purchace from Falk Culinair.
I am very satisfied with the qaulity of my little pan it looks better than the picture in the brochure. The service and prompt delivery was excellent. I melted some chocolate in the pan and made my Wife some fruit kebabs which went down very well.
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Review by Mr Mumby7 years ago
I received a pan cleaning product with my little pan along with a scrubber. Didn't ask for them, nice gesture, all good.
Read the cleaning paste instruction though and at the bottom it says to avoid using on copper??
What's all that about??
Best
James.
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Review by Ron Matheson7 years ago
I would have absolutely no problem whatsoever in recommending the Falk range of cookware. We chose a saucepan set combination set and added a wok. The experience from viewing the products on a well presented and informative website through to purchase was simple and user friendly. Tracking the delivery from despatch to arrival within the set 1 hour window was very interesting and arrived within the 1 hour time frame promised.
The after sales communication by Neil Corke was from someone who truly believes in the product and cares for his customer and their entire satisfaction.
An all round brilliant and enjoyable service.
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Review by L Toth7 years ago
I should'nt get so excited about cooking but it is so difficult when I am using products of this calibre.
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Review by Mrs Ferraby7 years ago
Easy to navigate website and ordering process. Delivery notification is very good and actual delivery is very quick and pans are always very well packed.
The pans themselves are excellent quality, if a little weighty.... not for puny arms! They wash well and the brushed copper exterior looks great.
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Review by Roger T.7 years ago
Easy to navigate and nice photos of their products. The quantity discount that was deducted at the checkout was a nice surprise as well. All in all, a positive online experience.
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Review by Mr Duffill7 years ago
The pan is amazing. I've never come across something that heats up do quickly! Do far I've only made porridge and scrambled eggs in it but the level of control you get is astounding. Definitely getting more falk cookware when I can afford it.
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Review by Tony Walton7 years ago
This company was highly recommended by a friend who raves about their copper pans. The service I received was outstanding. I had a few questions which were answered promptly and in detail. I placed an order on Tuesday afternoon and at 10.30 the next morning the cookware set was delivered to my door. I haven't yet had the chance to try these but everything certainly looks very well made, and they even included a free cleaning set to keep the wife busy!
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Review by P. Evered7 years ago
The copper pan is gorgeous. Arrival was delayed because of the weather but the company stayed in touch both by email and text, so I knew exactly what was happening. They gave me a one-hour time slot for delivery, which was was bang-on. Wouldn't hestiate to order from them again, or recommend due to the great customer service. If only every company one has to deal with was like Falk!
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Review by Pablo7 years ago
I bought a copper pan for my wife. I bought it during the Christmas holiday period and expected it to arrive a week later. To my surprise it arrived really fast! The quality of the pan is superb. I highly recommend Falk Culinair and I will keep buying stuff from them.
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Review by Mr James7 years ago
Before i ordered on line i first emailed Neil at Falk with my cost concerns, (email address on Falk's web page). He was most helpful and gave me a good Christmas discount . When i tried to order i found it difficult as the web page wouldn't work properly. I emailed him several times to which he replied promptly each time with help but still to no avail. In the end i phoned him to sort the problem out, successfully. At no time was any of this a problem to him, he was very at-tentative at all times. A pleasure in this modern age of "send us your cash and get lost chump!"
I will certainly recommend this company to anyone without hesitation, based on my own personal experience.
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Review by Mr Powers7 years ago
Belgium copper pans are the bee's knees. These are no exception. The choice on the website is wide. The prices are fair. Delivery is next working day through a courier who keeps you informed, and on the morning of delivery lets you know the one-hour delivery slot.
