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Review by paul leech1 year ago
terrible rip off.made an order for 7.50 they told me to register like most companies do then i get charged 29.95 ,so my 7.50 order cost me 37.45.please avoid this company.i still have not received my order.
Review by paul leech1 year ago
i made an order with this company for 7.50 they asked me to register so i did like most on line companys,but what they didnt tell me that it was going to cost me 29.95 a month.watch what you are signing up for.a 7.50 item cost me 37.45.and to top it off i still have not received it.and they wont refund me...
Review by Anouk1 year ago
I had the same experience. I ordered for 15eu and two weeks later they claimed another 39eu from my credit card.
Review by Isabel1 year ago
Falinas intent to trick and cheat on people, you will be forced to enroll in their monthly paid membership for buying their credits without your agreement and notice as soon as you registered on their web.
It is a fraud suspicion and had been reported to EU Consumer protection agency.
Review by Joan1 year ago
It's absolutely fraud. I ordered shampoo, they delivered three weeks later. Al over sudden they had taken 39,95 extra of my creditcard. They said it was a membership, i never signed in for this.
Don't by there it's fraud scam
Review by Sini1 year ago
Very bad.. don't ever use it.. I purchased 2 perfume for €44.12 and they took my €119.87.. refused to refund balance.. so BEWARE.. DONT RECCOMEND TO USE IT
Review by Sarah1 year ago
Hidden in there terms and conditions is the fact they automatically sign you up for a prime membership at almost forty pounds a month. Customer service is poor, not interested in helping with a refund.
Review by Mike1 year ago
Misleading!! I bought a perfume on the site for my mother..two weeks later €39 disappeared out of my account. What for? Apparently by simply buying a product on this site they automatically register you to a “membership” where money will leave your account every month until
You cancel it. I tried to access my “membership account” and it tells me I don’t even have an account, so what have I paid all this money for?? Never have I been so shocked by a a companies underhand tactics of stealing people’s money!!
Review by Boo1 year ago
Absolutely criminal!!!! Don’t ever never oder there: you become a member! Communication absolutely insufficient and meaning to fail!
Review by Usra1 year ago
This is fake website they are stolen money from my account two times because my mistake is ordered 1 item please save your money don't order anything from falinas
Review by Adina Billoquet1 year ago
I have the impression that I was cheated. Of course that it is MY FAULT, also but anyway...
1. All the products that I have order was opened!!! NOT used, but opened.The original plastic was ripped off.
2. I have ordered TWICE and even if Falinas told that we'll receive the package in one work week, mines have arrived ONE MONTH later. (TWO TIMES!)
3. All products are packaged negligently. I have the impression that they were "thrown" into the package.
4. Bottom of line, the "chat" with the customer service was "slow" and..."impassive"...
5. Finally, their prices are by far NOT so advantageous. The inscriptions on the products are in Spanish ... If you don't know Spanish, you don't know what you bought....:)
6.From my point of view, I DO NOT RECOMMEND FALINAS. I was left with the impression that I was cheated! TO AVOID!
Review by Irene1 year ago
Be careful with this page! They created a membership when you buy any product here and charge 39.90 € from your bank if you don't cancel that membership in 15 days.
You can spend that money buying products but the prices now are higher than before!
I tried to complain about this to them but they said that's normal. What's the point of having a membership if you get worst prices than before? That doesn't make sense.
Review by Emma1 year ago
By the time you register they will get money directly from your bank account. Badly
Review by Marcella Caputo1 year ago
This is the worst company I have ever bought from... They basically stolen me.. I bought some good that has never arrived since February... 8 months ago and they simply don’t reply my emails... and don’t deposit my money back.. I don’t know what to do anymore with this company..