I had the worst possible experience you could imagine abroad and requireing medical assistance. My insurance should provide me with full support, immediate assistance and unlimited medical coverage. But the people working at the 24/4 emergency lines are a joke. It takes ages to get help if you get any assistance at all, and the personnel is straight-up rude and seemingly unwilling to help. No communication, information, nor status updates. When one cant trust them with the simple task of locating a doctor within 24 hours, just imagine needing immediate evacuation or medical assistance due to a car crash or similar. You would be dead even before someone bothered to care.
Review by KetoCare3 months ago
Very bad service
Dont use them... !!!!!
Review by Cormier6 months ago
solid team. helped out when i was in a bad spot on holiday and really appreciated their help!
Review by Archivald Hlovet6 months ago
I had to visit a hospital in the US because of high fever. So I contacted Falck and they made sure I could get help right away. The whole process was very fast and they took care of everything. I felt safe while being outside of Europe.
Thank you very much
Review by Diti11 months ago
BAD CUSTOMER TREATMENT!!! I have a case where FGA still (since July) 2018 have not paid my hospital bills in the USA. 22 NOV I got a "PRE-COLLECTION NOTICE" stating I'm in bad standing in the USA if not paid within 30 days they (hospital) will take me to court. When I have talked with FGA - several times since July - they just refer to their agent in the USA!!??
I have given FGA 5 days to document they paid all due to the hospital - next move is escalating to their board of directors. Cannot believe they can do a business with this kind treatment of their customers!!!??? Bad
Falck Global Assistance is rated 3.0 based on
Trust Mamma Reviews
Our reviews are aggregated from multiple sources to give you the best overview about falckglobalassistance.com.