The IGen 4500DF started up first try . Ran on propane then gasoline. I really like the noise level and the efficiency mode. FactoryPure was very informative on the shipping and delivery and follow up of my purchase. I will look to them as a source for sure on my next purchase.
Review by Kowloon1 month ago
Product arrived in new condition, timely, and was the best pricing I could find.
Review by Thisisleanne Pieces1 month ago
Do NOT use FactoryPure. We ordered a Generac Power-washer through FactoryPure and it was a disaster from the beginning. It took over 3 weeks for it to be delivered and then when we got it-- it was broken. Then we had to do ALL the work to get it returned(print labels, call UPS, scheduling a pick up, emailing and calling FactoryPure daily to check on paperwork) and this took over a month We are over 2 months in and STILL have not received a refund. Their return policy is a joke. They are the middle man for other distributors. DO NOT use this website. GO to your local hardware store or box store.
Review by Dmayer Furtmann1 month ago
Great price and smooth transaction. would definitely do business with FactoryPure again.
Review by Anchelo Nolley1 month ago
Okay so I bought a refurbished drone. Originally I was going to buy new bit at like 300$ off I said what the hell. It's amazing. I've only had it around 5 months but I fly it a few times a month and the camera is legit.
Review by Justino Tree1 month ago
Great service and products. The best service after the sale.
Review by Puranjot1 month ago
I am an electrician in Central Square NY. My local suppliers owner just changed hands recently and the price for generators went up 20%. I went to the web and found factory pure... I ordered the unit no hassle actually shipped when they said it would ship and it arrived on time ...with no damage.... I heard of in today’s online orders. I will defiantly be buying from them again with out hesitation!! Thanks guys!
Review by ZimboBN1 month ago
Excellent , support and service to provide customers with a quality equipment.
Thank you to the FactoryPure.
Review by Sobolanu1 month ago
The best thanks for everything
Review by Tik1 month ago
Great price, timely shipping, started up first try. What's not to like?
Review by Choongyu1 month ago
Great service! Great product!
Review by Howardq1 month ago
Have not as of yet had to full on use it, but after assembly, we fired it up (on propane) and it Started right up and ran beautifully, and ran several things we hooked up to it with complete ease. We love it!! And the delivery was super fast. Delivery driver brought it right up to the front porch.
Review by Mumbeja Aegisdottir1 month ago
I was surprised how fast a big and Heavy item such as a pellet stove was delivered.
Review by Thipat1 month ago
Great follow up! Appreciate the personal touch.
Review by Geiane1 month ago
Had a problem with my order and it was taken care of right away. I am very satisfied with the excellent service.
Review by Millee2 months ago
no fuss no muss....done deal
Review by Kumus2 months ago
Even before I ordered, I called to ensure my shipping location was close to me. They checked my location out, called me back to make sure that was ok with me which was perfect. Unit came in as promised. On time, we’ll wrapped , so there was no damage and not a scratch. Fantastic customer service and excellent product. I am extremely happy, would purchase from them again and recommend to others!
Review by Clareana Daubanes2 months ago
Excellent customer service!
Review by Shimani2 months ago
On time and exactly what I ordered
Review by CorrectHorse2 months ago
excellent customer service. Excellent product and excellent price. You get 5 stars from the Parnell family
Review by Scheyvaerts2 months ago
Dollar for dollar can't be beat. I know where I'll be getting my next piece of equipment will come from.
Review by Chalani2 months ago
Fast and easy. Great service. Fast delivery I will be giving Factory Pure to everyone in our community . Having it installed now .
Review by Shanit Mencarelli2 months ago
Love this unit works perfectly runs my 15000 but and Ac on my 5th wheel with out any issues.
Review by Comtois2 months ago
The Power Washer we purchased is an excellent product. The price was extremely competitive. Shipping was fast and free. Very satisfied and would definitely purchase from this seller again.
Review by AustinTexasFan2 months ago
Honest squared away company. Took the time to reach out to us to make sure all was well