Do not buy any of the add on these lenses. It will start to de-laminate and scratch on the inside. Then they will not honor their warranty and try and get another 125.00 Please do not use this company for you're own good. They have terrible customer service.
Review by Kelvon5 months ago
I bought my contact lens with EZ contacts and it was shipped same day! Amazing service!!! I will definitely get my contacts with them from now on! The best online service.
Review by CathyV7 months ago
I love it and had a great purchasing experience
Review by Boycan Erelis7 months ago
I ordered a contact lenses more than 12 days ago, I has been sending emails to them with just one response at the beginning telling me that they was off by the holidays, it has been passing more than a week and they don't respond. Avoid this fake company. They take your money right a way without respond.
Review by Astara7 months ago
from today from today i will use only ez contacts usa
never aver was so happy
Review by Emilliya7 months ago
I ordered contact lenses on December 28,2018 they didn't arrive until January 26,2019. Then by time I got them Doctor had changed the brand of lenses for me. I then sent them back unopened with their RMA number provided by them on February 11, 2019. They received them on February 15th . I have spoken to them 3 times since and asked to have the brand I need now sent to me. I still have nothing and they have my money! The order number is 1013445. I just want my contacts! They actually thought I was going to give them payment for the new ones when they already have my money! Please help me get my refund. Now any time I try to call them there is a long wait right now I am trying and I am call number 50 in line. At this point I don't want to deal with them any more. I'd rather purchase somewhere else.!
Review by Wtjl8 months ago
Great customer service & product as always.
Review by Mehrnoush Derrow8 months ago
was very very good. costumer service. never had such a good deal.
Review by Coalmaker Nejadfard1 year ago
TOTAL FRAUD/SCAM!! THEY TOOK MY MONEY IMMEDIATELY (LEGIT COMPANIES CAN ONLY TAKE PAYMENT ONCE THEY'VE SHIPPED)! THEN THEY INFORMED ME THAT THEY ACTUALLY DIDN’T HAVE THE ITEMS I ORDERED THAT WERE IN STOCK AT THAT TIME, SUDDENLY AFTER MY ORDER THEY WEREN'T IN STOCK ANY MROE AND ID HAVE TO WAIT 2 WEEKS…. YET MY MONEY WAS ALREADY GONE! I IMMEDIATELY REQUESTED THE ORDER BE CANCELED, BUT RECEIVED NO RESPONSE AND NO REFUND… I SENT MANY MORE REQUESTS OVER THE NEXT COUPLE WKS AND STILL NO RESPONSE AND NO REFUND!!! TOTAL FRAUD WHO WAS OBVIOUSLY TRYING TO STEAL MY MONEY! LUCKILY I WAS ABLE TO RECOVER IT FROM A COMPANY WHO ALSO SAW THEM AS A FRAUD! BUT THEN- TO MAKE THIS EVEN BETTER- ONCE MY MONEY WAS RECOVERED, THEN THEY STARTED HARASSING ME AND TRYING TO MAKE ME SEND THEM THE MONEY BACK- FOR NO REASON AND NO ITEMS!!! CAN YOU BELIEVE THIS? I DON’T KNOW HOW THEY ARE STILL ALLOWED TO OPERATE, BUT IT IS HARD TO MONITOR THE WHOLE INTERNET! BOTTOM LINE- DO NOT GIVE THIS FRAUD ANY OF YOUR MONEY… YOU PROBABLY WONT GET IT BACK!!!
Review by Bafford1 year ago
Buyer Beware is all I can say. Order was never shipped, UPS label was created but cancelled as product never left facility, if facility even exists! Money was processed and immediately collected via paypal. Initiated a dispute today. CS no longer in Brooklyn, NY but overseas where they have limited knowledge of what is going on in the company. also informed that I cant get a refund. DO NOT USE THIS COMPANY!!!! Check out more complaints(over 100), 1-star ratings on other review sites like sitejabber. Im not alone on this matter. Google has one 5-star rating(likely an in house review) with no ability to add. DON'T TRUST!!
Review by Absoloot Emmanuelson1 year ago
If there were a zero star rating that is what I would give them. I ordered contacts and was told they were "shipped". Apparently to this company that means, We charged your credit card but we have zero intention to give you anything for your money. I will NEVER order anything from this company again and would tell anyone who is thinking of ordering from this company to consider the money spent a donation to EZContacts.
Review by Wascar Stalpers1 year ago
I ordered a pair of prescription glasses for my son on 1/2/18. On 1/17/18 I emailed them for an update and was told they were ready to ship. They finally showed up on 1/24/18. However, they were the frames only without the prescription lenses. I called them and got an RMA number and a return shipping label. My son returned them the following day (1/25) and we then waited. It is now Feb 23rd and still no glasses. I called them again and was told they were almost ready to be shipped. I would never do business with them again.
Review by Miljenko Galrito1 year ago
BAD!!! ORDERED CONTACTS, A week later contacts not shipped, still said processing order.. called, they stated the manufacturer had discontinued... I WAS NEVER CONTACTED, AND HAD TO REQUEST A REFUND... Still not received. SCAM!!
Review by Ludmilo1 year ago
This was a very poor experience. EZContacts accepted my order for Avaira Vitality contacts, which require an 8.4 base curve, on 8-16-2017. I sent in a valid prescription, yet EZContacts Support emailed me to say the Rx was incorrect because it listed a base curve of 8.4 instead of 8.5. I contacted the prescribing optometrist. She informed me that if EZContacts was attempting to fill the prescription with an 8.5 base curve, they were using the older version of Avaira contacts, not the Avaira Vitality lenses that were prescribed. I immediately emailed EZContacts Support to notify them that if they were not capable of correctly filling the prescription as written, they needed to cancel the order and refund my credit card. A representative named Levi immediately responded on 8-18-2017 that the Avaira order was cancelled. However, five days later EZContacts still had not refunded my credit card. I therefore filed a dispute with Visa for the charge. I have since discovered 100 customer complaints and 23 negative reviews through the BBB for EZContacts.com. The BBB also states that government action was taken against this company in 2016 resulting in EZContacts paying $100,000 in penalties for credit card security breaches.
Clearly, I should have done this research prior to engaging in a transaction with EZContacts. BOTTOM LINE: THIS IS NOT A REPUTABLE COMPANY.
I have since ordered the Avaira Vitality contact lenses through DiscountContactLenses.com. I placed the order on 8-22-17 and received the contacts today, 8-25-17. DiscountContactLenses had no problems with the prescription and were able to fill it lickety-split.
Review by Analyst2 years ago
Ordered Maui Jim sunglasses. Shipped in 48 hours and received 5 business days later. Exactly the same as Sunglass Hut only 30% cheaper. Everything was packaged beautifully- and clearly authentic. Highly recommended for service and quality of product. Will purchase again in the future !
Review by Riykena Crepto3 years ago
I ordered some glasses and they did not ship to my house.
Ezcontactsusa is rated 3.0 based on
Trust Mamma Reviews
Our reviews are aggregated from multiple sources to give you the best overview about ezcontactsusa.com.