Quick dispatch, no delays, friendly customer service and was really excited to see that my sunglasses were Christmas wrapped! How very thoughtful for the season. Overall expierience made my purchse even more special, luxury and exciting. Way to go!
Review by CWiggins1 year ago
Excellent value, product & service
Review by SkyGuard2 years ago
First time I have used an online company for my glasses - but glad I chose Eyex. From start to finish it has been so slick & problem free, from placing my order on Monday to receiving my glasses today (all gift wrapped with Xmas Ribbon !). Leading the way in customer service - I'll be using them again.
Review by Dorffmeister2 years ago
I bought a pair of prescription Prada glasses from Eyex . Got them delivered in days at a fantastic price compared to everywhere else. They even came gift wrapped with a ribbon tied round the box and a big box of cleansing wipes too. I'd recommend Eyex to everyone, they were fantastic.
Review by Mahinaz2 years ago
Had a brilliant experience with Eyex. When the company realised my order was a birthday gift for my girlfriend, Saahil phoned me and offered to include a birthday message with the delivery, and went the extra mile to package the order in gift wrap. One of the best customer experiences I've had online, 10/10.
Review by Miaflip Marcello2 years ago
This is my first time buying from this company, I'd never heard of them before but the reviews on here put my mind at ease.
The order process was simple, I did it all online. I purchased a pair of prescription Ray Bans at more than half the cost of what I had been quoted in my local opticians!
They arrived in no time at all, via tracked delivery. I cannot fault Eyex at all.
I'm thoroughly impressed and I will definitely be back!
Review by Eryco3 years ago
The glasses are amazing, the delivery and packaging were great. Would use again and recommend to others.
Review by Aliyatu Stroescu3 years ago
Whole experience was top. I was a bit sceptical at first as I hadn't heard of them before but everything went great. They had a limited edition pair of Persol in stock which was sold out with all other retailers.
When I couldn't be reached for an address inquiry they promptly called the reception at my building and solved the problem without my help. I believe I was also upgraded to next day delivery at no charge.
Review by Suhud3 years ago
I was given very accurate information about the frames I was interested in . He couldn't have been more helpful and friendly . I recieved expert advice and I was delighted with my purchase which arrived very quickly . Fantastic company
Review by Rasutelle3 years ago
EyeX provided excellent service, my items where sent out very quickly and the returns service was really smooth. Fully recommend this on-line retailer.
Review by Plumberdale3 years ago
I was prescribed glasses for the first time and needed varifocals. The selection of frames wasn't great, so I shopped around. I was horrified at the mounting price. In the end, I found a great pair of frames and went through all my options with a High Street optician. Once I was clear about what I needed, the total cost was £700. I then went online and found Eyex. I spoke to their optician who said I would not need lens thinning as my prescription didn't warrant it. He was incredibly informative and helpful. As a result, I ordered my glasses through them and saved more than 50%. The identical frames were half the price of the high street opticians and a better spec of the lenses were also half the price. The glasses arrived very quickly. I cannot fault the service, from start to finish. Very happy and thoroughly recommend Eyex.
Review by Pxythonz3 years ago
Great product and fast delivery - just what you want when buying online!
Review by Jfox Whimpress3 years ago
I had a couple of inquiries so phoned them, but out of office hours. Had a call back as soon as office hours started and all my questions were answered. Really friendly guy on the phone, Saahil. Sorted out everything I wanted without pressuring me into buying or upgrading anything I didn't want. I ordered some prescription sunnies two weeks before my holiday so I was anxious about them arriving in time. He assured me they would and they did. Perfect.
Really great customer service team, delivery time, price, and business in general.
Will be recommending and returning as a customer!
Review by Aphisit3 years ago
there were loads of glasses to choose from and once I had placed my order they came really quickly in the post, nicely wrapped up etc. I would definitely recommend using this site again. The glasses were really cheap compared to other sites.
Review by Juan Gutierrez3 years ago
I was very satisfied with the service provided from the team at eyex. They responded to my queries in a very efficient manner. I was also very satisfied with my purchase from them and also at a very good price and also very quick delivery for the product. I Would recommend this company to anyone that would like to get their glasses at a very good and affordable price compared to the other retailers in the market.
Review by Burce3 years ago
customer service and presentation was excellent - i would def recommend Eyex
Review by Nyasha Karilla3 years ago
I phoned ahead to discuss my order and was offered next day delivery for free. I was so impressed with the service and how they dealt with me.
Review by Kist3 years ago
Eyex excellent price & incredibly fast delivery for prescription glasses try ordered online on Tuesday special delivered on Thursday brilliant & definitely recommended!
Review by Portlock Kazeem3 years ago
Eyex have a fantastic collection / range of eyewear and I cannot fault their service - delivery and pricing and communication and attention to detail and customer care
Purchased three products separately on the last couple of months since discovering this gem of a supplier
Review by Ducote3 years ago
couldn't do enough to help me, i will becoming back!!
Review by Hads3 years ago
Great staff and great service. You really feel looked after and get the best service!
Review by Leidecker Zapeda3 years ago
quick delivery and I especially liked the packaging when my glasses arrived. Customer service was also very helpful and kind.
Review by Kyzrodev3 years ago
Outstanding customer service from start to finish. Staff members went out of there way on a Sunday evening to make sure my queries were addressed promptly and kept in touch every step of the ordering/delivery process. I cannot praise the team enough.
The delivery was super speedy and I love the sunglasses. I will most definitely be ordering from this site again and urging family and friends to do the same.
Review by Bafford3 years ago
Review by Nodrake3 years ago
Superb company who go out of their way to meet your requirements. They are personal, proficient and professional to a T .
I will be back and lam spreading the word.