It has been three days since my delivery was due, fedex said the shipment was canceled, I have emailed the company twice in three days and have still not heard back. I will be disputing charges unless I hear back today. Is this a scam?
Review by Cleavo2 months ago
Awesome as described
Review by Basavapatna Parszeniew3 months ago
Great Service. Thank you.
Review by Carth4 months ago
At the beginning I was afraid due to the low price but I have received my new Oakley sunglasses in just 2 days as promised
Review by Mishyla5 months ago
UPDATE: This sounds like a small business and the owner travels a bit, maybe explaining the wait times for tracking or response. I got a call back from the owner and the tracking information was provided...these were sent with a different USPS service but they forgot to send tracking. I appreciate the customer service and will adjust my review for a final time once I receive the product in a few days.
I reviewed these ratings and ultimately decided to buy some sunglasses from these guys as they had a discontinued color combo at a fair (but not bargain basement) price. I got a shipping confirmation quickly, but then noticed that less than 10 minutes later, that shipment was cancelled with FedEx. Phone number is NY-based but office is in Miami, and the phone number isn't even listed, though I was able to sleuth it up. No answer to 2 emails in 2 days and no answer on the phone, not even a voicemail set up. Please keep an eye on my review as it may garner a response, or l'll update if I get one. Luckily, I purchased this on a CC that will back up my purchase and investigate any issues with the seller if they don't come through.
Review by Elliblue5 months ago
I am very much happy with the service and value as well.
Review by Ellada6 months ago
I came here to actually find out if eyeweardistrict.com is a legitimate business. I placed an order October 11th (Order#406-x) (date confirmed by eyeweardistrict.com 10/11/2019) I also happened to have paid for expedited shipping, I've sent 2 emails following up on order ...... no reply whatsoever. According to PayPal, funds have been claimed but no order update since payment.
Review by Izhhar Abissi6 months ago
It has been a week and I have not received any shipping confirmation. There is no communication from the company to explain the delay because their website states they ship within one business day. Worst service ever. I need my money back
Review by JoolieT7 months ago
Ordered the brown Dita Freebird but was sent white Dita Mach ones. I wrote an email to them 4 days ago and yet to get a reply. Now this gift will be late. If I still don't hear back from them in a couple more day, I will dispute the charges with PayPal.
They contacted me right away after posting this review. I sent the sunglasses back with the label they provided and emailed them for the refund but still haven't heard back in a couple of days. If I don't hear back tomorrow, I will report this business as a scam and will dispute my PayPal charges.
Review by Yarnwiz Skeys7 months ago
I would highly recommend! Product came in within the expected delivery date. To be honest, I was very afraid of ordering from a online website that sell high brand name products. Usually once you receive the product it is not authentic along with cheap quality. The product that I have bought from this company is AUTHENTIC with GREAT QUALITY. I am extremely happy and will be ordering more from them.
Review by Rowshonara7 months ago
I ordered a pair of sunglasses which shipped very quickly! I decided to return them and it was signed for on 5/28. I have yet to receive a refund. The e-mail on the confirmation does not work and nobody answers the phone!
Review by MLGal7 months ago
There was a delay with my product delivery, and I called customer support. The issue was addressed and resolved immediately.
Great price for the product!
Review by Correry7 months ago
Love the glasses. Use them for golf, tennis and pickleball.
Review by Doogo Okeleke7 months ago
The glasses were exactly what I was looking for. Thank you!
Review by Swarnalatha Vizslak7 months ago
I highly recommend Eye wear district. I ordered a pair of Oakley sunglasses and am very impressed with the customer service. I did not receive the sun glasses when expected but life happens so when I sent an email I received a phone call with in a few hours and the order was looked at and when the mistake was found the glasses where not shipped it was immediately fixed. A set of sunglasses was sent out and I have already received them. They look great and I am very pleased. Thank you. Roger
Review by Dezere7 months ago
Quick easy check out process. Pricing was great. Shipping-Awesome to offer quicker shipping for a lower cost. Product as described. I will be ordering from Eyeweardistrict in the future.
Review by Fersis Mettrick8 months ago
Best price and fast shipping!
Review by Dedola8 months ago
I buy my RayBans and Oakleys from here
Review by Paddytoplad8 months ago
Authentic Oakley's for a great price, couldn't be happier.
Review by KellyOliver Duroux8 months ago
Great company to do business with. Best prices, fast delivery. Product original and well packed. Thank you for a terrific buying experience.
Review by KaloianNT Ducklin9 months ago
Exactly as promised and I saved a lot. Retail is $125, I got these sunglasses for $75.
Review by Amuj Oyedele9 months ago
I was impressed on how fast I received my order,not to mention at a great price
Review by Samwise9 months ago
Never received my glasses, tracked them and delivered in the US instead of to where I live in the UK in though my address in the system was correct! I emailed there contact email, and my email was returned, tried over 5 times and the samething happened! Rang the number of the Miami office and left my details no reply!! As I paid with my credit card I am speaking to them to get my money back!
Had a reply saying they had shipped to my address!! Even though the tracker shows other wise!!!
Still can’t get an answer on the phone or by email!!
Do they have a different number/email than the one listed?
Review by Dervyn10 months ago
Ordered a pair of Ray Ban sunglasses. Glasses were delivered quickly and were real Ray Bans. If this were the end I would have given five stars. However, the sunglasses did not fit as I had hoped and returned them 2 days after they arrived. The sunglasses were received by Eyewear District per UPS confirmation. It has been over a month since these were returned. I have called and emailed several times inquiring about my refund and Eyewear District will not respond.
Review by Matab10 months ago
I will order from this company again!!! Had troubles but they were fixed in a hurry!!! Thank you!