I very much enjoyed my experience with Express to Russia. The guides were great and the tours covered major sites with excellent commentary. They were also very helpful and did an excellent job arranging pre and post independent .travel.I would highly recommend
to others using Express to Russia
Review by Hamida2 months ago
We did the river cruise from Moscow to St Petersburg. The cruise was great and the english speaking guides were extremely knowledgeable and spoke very clear english. Our only negative would be that as there were only 11 english speaking guests on our cruise and our on-board director didn't give us the same information that the norgewian or french continguent got. I cannot fault "Express Russia". I would however warn people about taxi drivers in Russia. Be very careful and make sure you get a price for the ride before you get into a taxi and stay well clear of the "Taxi Marshall". We paid 10,000 rubles for an 18 minute ride from Moscow airport to our hotel.
Review by EcuadorExpat2 months ago
We used Express to Russia to book our whole Transiberian trip from St. Petersburg to Beijing. It was SO easy to do and everything worked out perfect. I strongly recommend their services.
Review by Karianne3 months ago
We used Express to Russia to book our recent cruise from St Petersburg to Moscow. I found the staff to be excellent in all ways. Responses to my questions were always prompt and polite, even when my questions were stupid since the answers had already been included in information given and I had not read it closely enough. They arranged the visa invitation so I could apply for our visas, as soon as I asked. I had no worries at all about booking our cruise with them
Review by Sweetshinebrown Afiattalab3 months ago
We used Express to Russia to travel from Saint Petersburg to Moscow. All the communications with the agency were prompt an precise. Everything that was promised was fulfilled. The boat was not luxurious but comfortable and the staff and entertainers were great. The food was good: plentiful and varied. The itinerary was for the most part fascinating and the guides were knowledgeable and attentive. Over all it was a wonderful experience and we would recommend it to whoever wants to do something a little off the beaten path.
Review by Wilberto3 months ago
Excellent service, knowledge and efficiency from initial booking request thru to clients very last day in Moscow. This is the second group to have had travel, tours, hotels, cruise and visas arranged. All worked smoothly. Passionate tour guides with extraordinary knowledge, Drivers with flair and personality. Highly recommended.
Review by Xiangfang4 months ago
Excellent service - I would recommend to anyone planning this trip alone. They were incredibly helpful and provided all the information and services I needed. Thank you
Review by Bryoonie4 months ago
We booked a trip to Moscow and St Petersburg with Express to Russia. They worked closely with us to customize the trip to our needs and communication over email was prompt and clear. We saw more sights than in any of the group tours and learned a lot about Russian history, culture and art from the excellent guides. The guides and drivers were punctual, courteous and professional and everything went smoothly Highly recommended.
Review by Gelasio Otokawa4 months ago
So easy to navigate online & great customer service! Highly recommend!!!!
Review by Osburn Keesley4 months ago
Very reactive and efficient for the purchase of several train tickets between Moscow and Beijing
Re-confirmation of the pick-up process at the Ulan-Bator office is recommended
Review by Sheenam5 months ago
Express to Russia made booking my trip to Russia easy. They were able to answer all the questions I had, and promptly. We enjoyed our time on the River Boat Cruise on the Volga River. The boat was great - comfortable and great service. Express to Russia was able to assist with the VISA process. I would recommend Express to Russia to help with your travel needs to Russia!
Review by LaurenB5 months ago
We utilized Express to Russia’s services while we were in Moscow for an expo. They were friendly, well prepared and flexible. For example, Despite arrangements they agreed to drop us off at Red Square instead of our hotel to ensure that we had enough time to sightsee after setting up for the expo. In addition, there was insane holiday traffic and an accident on the way to the airport however their preparation meant that leaving promptly at 7pm, which resulted in us being in time to board our 23:20 flight. Thanks again!
Review by Aznain Stavris5 months ago
We used Express to Russia to book a cruise between St Petersburg and Moscow. All correspondence from Express to Russia was speedy and helpful. As an English speaker we had no problems communicating and they were able to provide answers to any questions we had.
Review by Abhyuday5 months ago
Simply one of the best travel agencies that I have ever used.
Prompt and superior service.
My sincere thanks to Elena and all the team and I am looking forward to further cooperation.
Review by Er Westman5 months ago
we booked on the internet. was a bit doubtful whether food will be available on economy +. and a minimum was served. hostesses friendly though not all speak english. ride was a bit shaky at times because of the rail(not like in France for the tgv). cabin clean. the best to go to St Petersburg. beware of the taxis at station claiming 3 times more. ask the hotel to send you a taxi.
Review by Disastified Schlechter6 months ago
Easy comprehensive website, quick confirmation via email and fast reply to any additional questions. Can definitely recommend this site.
Review by Kristyn6 months ago
Over the last 3 years I have relied twice on Express to Russia for support in getting a Russian Visa. Every time it was a very positive experience - I got a quick reply and all the necessary documents for my application. Fully trustworthy !
Review by Chong6 months ago
We just returned from Saint Petersburg where Express to Russia helped us plan a fantastic tour. It was amazing! The itinerary was great and our guide really made a difference- she was super knowledgeable and cheerfully answered all of our questions (even those posed by our teenagers). Our hotel was lovely too and had a fantastic spa facility. Everything was well organized and timely, they were even responsive via email which I appreciated given the challenge of planning a trip from so m ay timezones away. Thank you for such a wonderful experience!
Review by Helian Gebus6 months ago
They provided great service and quick response, and very easy to work, I would highly recommend anyone to use them
Review by Jahmari7 months ago
Express to Russia did a great job helping me reserve a multi-segment train trip across Russia. Buying train tickets in Russia is unfortunately harder than in other countries, but the company is very helpful in navigating the process and usually answered my questions the same day or within a few hours, despite an 11 hour time zone difference with my home in the US. We had a great trip and everything worked out well, so I encourage others to give it a try!!
Review by Adelia8 months ago
We just returned from a trip to Moscow and St Petersburg arranged by Express to Russia and Yulia.
I could not be more pleased with how it went. Everything was as hoped and exceeded expectations. Our two guides were friendly, knowledgeable and spoke close to perfect English. They also gave us the ability to opt in or out of some activities which was greatly appreciated. I recommend this company without reservations.
A minor suggestion: Advise customers to drink bottled water only.
The hotel employees did not tell us that either but luckily we asked and then were told not to drink tap water.
Review by Lenalee8 months ago
Very quick and professional service, would use it again!
Review by Ryian8 months ago
Our experience with Express to Russia company was awesome. They reserved our seats on trains from Moscow to Beijing and they did exactly as we were told they would. I recommend this company!! Thanks again!
Review by Herodotus8 months ago
The response was awesome. The visa matter resolved within 3-working days. Given me confidence in trusting you for future travel plans.
Review by Leonhaha Moremon9 months ago
Very convenient to book travel tickets within Russia...highly recommended.